# Your quick start guide

New to Me.bot? Let's take you on a quick tour to the future of productivity and creativity!

{% embed url="<https://www.youtube.com/watch?v=yAL060dWuyA>" %}

Follow the 3 steps below and learn how to get started in Me.bot:

{% content-ref url="/pages/MZy6F86wS8IPmBnXQKwv" %}
[Create your first memory](/getting-started/create-your-first-memory)
{% endcontent-ref %}

{% content-ref url="/pages/2tDb8JP3QORa1VxdHJsT" %}
[Retrieve your memories](/getting-started/retrieve-your-memories)
{% endcontent-ref %}

{% content-ref url="/pages/9JEDdrwI4lijy9DZRyOL" %}
[Chat with your Me.bot](/getting-started/chat-with-your-me.bot)
{% endcontent-ref %}


# Create your first memory

Me.bot offers you an open space to capture any thought and organize overloaded information. We'll show you how to create your first memory!

## Set to-dos, receive reminders

<figure><img src="/files/4b356qHGMRk4VzbtxBRX" alt=""><figcaption></figcaption></figure>

Got a sudden request from family and friends on the go or an urgent task you can't afford to forget?

Long press<img src="/files/6EUGxiyKmDc8HM5l86O8" alt="" data-size="line">**Speak** or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/RzmofK61SOU6pyoVF2v9" alt="" data-size="line">**Text** to set to-dos.

Start with the prompt "Remind me to..." and specify a time in the input. You can set **multiple reminders** at once.

## Dump thoughts, get inspired

<figure><img src="/files/wvo79PJ8YC2r9lyuUAP9" alt=""><figcaption></figcaption></figure>

Long press<img src="/files/6EUGxiyKmDc8HM5l86O8" alt="" data-size="line">**Speak** or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/RzmofK61SOU6pyoVF2v9" alt="" data-size="line">**Text** to dump random thoughts.

Whether it's a memorable quote from a book, a favorite saying, or even a fun pet name that suddenly came to your mind, just easily jot it down!

## Save links and files, get summary

<figure><img src="/files/Fs5mEvB6eEkUQSbgeOcZ" alt=""><figcaption></figcaption></figure>

Have a link or a PDF you can't read right away?

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/MiwsWjqxlzIEid8Q1d2N" alt="" data-size="line">**Link** to save a link or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/SBNAwL5axUteCjErp9yh" alt="" data-size="line">**Doc** to upload your files.

Me.bot generates instant, concise highlights that save you time.

## Add images, log daily life

<figure><img src="/files/BvVekABjVnFMwu1BhhIT" alt=""><figcaption></figcaption></figure>

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/y4NjEk6oLG8euHKKILjF" alt="" data-size="line">**Image** to upload pictures.

Log your daily meals, capture stunning artwork, or visually document special moments with ease.

## Record voice memos, view transcriptions

<figure><img src="/files/Kjh3TTEZYmxh10u9f8Hn" alt=""><figcaption></figcaption></figure>

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/jpslKlWsrJFxhG94TtGZ" alt="" data-size="line">**Record** to leave your long voice memos from meetings and discussions.

Me.bot creates highlights with precise timestamps for you, followed by detailed transcriptions.


# Retrieve your memories

Me.bot is your second brain where every memory is stored and categorized! Read through the tutorials below to make the most of your Me.bot's memories.

## Look up your memories in the library

Me.bot stores and categorizes everything you upload into its library.&#x20;

Navigate to <img src="/files/tP8NrRTfCXfgM4kljiRQ" alt="" data-size="line">**Library**, easily look up your memories by **Types** like to-dos, memos, or images, or explore **Smart Topics** like Self Growth, Tech, Moments in Life and more!

&#x20;Or just type keywords into search bars.

<figure><img src="/files/pfBSfcwb2XqtMUEukEVF" alt=""><figcaption></figcaption></figure>

## Create your custom topics

Have specific interests or hobbies that you love to talk about? Create your own custom topics in **Smart Topics** by tapping <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">, and let Me.bot organize your memories perfectly.

<figure><img src="/files/1jNmI3LN57d8YDFa1dad" alt=""><figcaption></figcaption></figure>

## Ask Me.bot for your vague memories&#x20;

Don't worry if you can't find a memory! Me.bot has your back. Simply describe it using a few words, and Me.bot will help you retrieve the original. With Me.bot, your thoughts are always just a click away.

<figure><img src="/files/8ZWTem7uVn9YdmperVvb" alt=""><figcaption></figcaption></figure>


# Chat with your Me.bot

Your second brain isn't just a storage system, it's your private conversational partner. See how your chats can unfold!

## Connect the dots with past memories

Me.bot connects the dots between all your memories and offers a variety of suggested topics to chat about. Click the topic you are interested in to start a chat.

<figure><img src="/files/2nSE6RAP91K5gtOaekZt" alt=""><figcaption></figcaption></figure>

## Chat with endless inspirations

Begin a chat anytime by tapping <img src="/files/ONDrsSfpvDPhvlhoJcwN" alt="" data-size="line">**Ask.**&#x20;

Me.bot is always there to keep the conversation going. Get inspired by shared memories, reconnect with long-archived contents, and get inspired by Me.bot's brilliant ideas.&#x20;

<figure><img src="/files/3lgINu1BrPmg1C2GFSNI" alt=""><figcaption></figcaption></figure>

## Deepen self-awareness and thrive!

Share your mood and feelings to receive uplifting support and nurture your self-care.

Treat Me.bot as a friend who knows you better than you know yourself!

<figure><img src="/files/O00WuZhHNNECZURLlXOk" alt=""><figcaption></figcaption></figure>


# Features

Explore the diverse features of Me.bot to unlock the app's full potential!

{% content-ref url="/pages/YulLQyXIyySXmB7jEYzo" %}
[Smart topics](/using-second-me/features/smart-topics)
{% endcontent-ref %}

{% content-ref url="/pages/ojxp1NJWbHAtivZ5Q4Zi" %}
[Widgets](/using-second-me/features/widgets)
{% endcontent-ref %}

{% content-ref url="/pages/j6ZMPrs8GK6FnQadN88U" %}
[Import data into Me.bot](/using-second-me/data-and-integrations/import-data-into-me.bot)
{% endcontent-ref %}


# Smart topics

One way your memories are organized in <img src="/files/tP8NrRTfCXfgM4kljiRQ" alt="" data-size="line">**Library** is by **Smart Topics** like Self Growth, Tech, and more.&#x20;

## Edit original smart topics

Me.bot uses the title and description of the smart topics to automatically place your memories in the right categories.&#x20;

Tap <img src="/files/51pmDuQoP8Jq6iCXm6O9" alt="" data-size="line"> and **Edit** <img src="/files/cnslPtYfnZjEC8DC2aAK" alt="" data-size="line">. Feel free to edit the name and descriptions of existing smart topics.&#x20;

<figure><img src="/files/2nvrNdaspbNJQ4ksOtPc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/df4zWB8PZBvMdw4TOwfH" alt=""><figcaption></figcaption></figure>

Say you want "**Moments in Life**" to capture just your most treasured highlights instead of daily notes. You got it! Try revisng the original description:

> Personal anecdotes and everyday experiences that capture meaningful or memorable events, from daily occurrences to special moments.

and replacing it with details that align with your vision:

> Reserved for the standout highlights of my life. Whether it's a major milestone, a cherished memory, or an extraordinary experience, only the most significant events belong here.

All your future memories will be categorized accordingly.

<figure><img src="/files/77M53T23uMz9ZSF92gjr" alt=""><figcaption></figcaption></figure>

## Create new smart topics

You can design your customized smart topic by tapping <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">.&#x20;

Your smart topics can serve academic or work purposes, helping you organize a project, prepare for an exam, or focus on research topics like marketing strategies. Alternatively, they can be related to your daily life, such as personal finance, travel plans, home design, or musical hobbies.&#x20;

Here are some example titles and descriptions that might relate to your everyday life. Remember that detailed descriptions are always helpful!

* Learning Spanish

> Methods and resources for learning Spanish, such as language classes, apps, and practice strategies. Language knowledge including grammar, vocabulary, pronunciation, and cultural nuances.

* AI papers

> Academic papers, research and reviews in the field of artificial intelligence. Involves discussing recent advancements, methodologies, and theories in AI research, as well as the implications of these studies for the field.

* Invoices

> Saving invoices for business trips, electricity costs and other purposes, understanding various invoice formats, handling payment terms, and resolving issues related to invoice discrepancies.

* Global cuisine

> Include my culinary adventures, favorite recipes, memorable dining experiences, and explorations of different food cultures.

<figure><img src="/files/5XOF2fKrL3euTgF4SeUx" alt=""><figcaption></figcaption></figure>

Sometimes, memories might not fit neatly into one category or could belong to multiple ones. No worries! Write more detailed descriptions to help Me.bot understand and grow with you.


# Widgets

You can keep track of your to-dos and easily add memories with our customized widgets!

## Add widgets on iPhone

### Add widgets to your Home Screen

1. Long press anywhere on your home screen until the apps jiggle.
2. Tap the Add <img src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios14-widgets-add-icon.png" alt="Gray add button" data-size="line"> button in the upper-left corner.

<figure><img src="/files/vNbmtDJCDETNM39MlsA7" alt=""><figcaption></figcaption></figure>

3. Search for Me.bot, select a widget and tap Add Widget.

<figure><img src="/files/RciUJkMkGIp8jqwgpff0" alt=""><figcaption></figcaption></figure>

4. Long press the widget and drag it anywhere you like on the screen.

<figure><img src="/files/oxzh1pgMr9xAPFe7M5gT" alt=""><figcaption></figcaption></figure>

### Add widgets to your Today View

1. Swipe right from the Home Screen or Lock Screen to land in Today View.
2. Scroll down to the bottom and tap **Edit**.
3. Tap the **Add** <img src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios14-widgets-add-icon.png" alt="gray plus icon" data-size="line"> button in the upper-left corner.
4. Search for Me.bot, select a widget and tap **Add Widget**.

<figure><img src="/files/xDHv4EH3TA7VQ3pynlFi" alt=""><figcaption></figcaption></figure>

### Create your widget stack

Drag a widget on top of another widget of the same size to create your widget stack. Swipe up and down to switch, which saves your screen space.

<figure><img src="/files/oxodIE3smw9aspH95IrI" alt=""><figcaption></figcaption></figure>


# Connect with a Second Me

The "Connect with a Second Me" feature is a core part of your experience, allowing you to delegate communication by sending your own AI-powered Second Me to interact with others. With your explicit authorization, your Second Me can engage in conversations on your behalf, opening up new ways to socialize and learn.

There are two primary categories of Second Mes you can connect with: **Friends** and **Trending Second Mes**.

***

### **1. Friends (Coming Soon)**

This feature will enable you to build a private network of connections within the app.

* **How it will work:** You will be able to add other users as friends. Once you and another user have mutually accepted the friend request, you will have the option to grant permission for your Second Mes to connect and interact with each other.
* **Privacy and Control:** A connection between your friends' Second Mes will only be established with mutual consent from both you and your friend, ensuring you have full control over your private interactions.

***

### **2. Trending Second Mes**

The Trending list features a curated selection of the most popular and engaging Second Mes created by our community. These are publicly available for your Second Me to interact with.

* **Discover and Engage:** You can browse the Trending list to discover unique AI personas—from historical figures to fictional characters. Simply select one, and you can authorize your Second Me to start a conversation with it.
* **Community-Driven:** This list highlights the creativity of our user base and provides a constant stream of new and interesting personalities to engage with.

***

#### **How to Get Your Second Me Featured on the Trending List**

If you have crafted a unique and compelling Second Me, you can apply to have it featured for the entire community to discover and interact with.

To apply, please follow these steps:

1. **Compose an Email:**
   * **To:** <support@mindverse.ai>
   * **From:** You **must** send the email from the same email address that is registered to your account. This is required for verification.
   * **Subject:** We recommend using a clear subject line, such as Application for Trending Second Me or Feature My Second Me.
2. **Write Your Introduction:**
   * In the body of the email, please provide a brief introduction. Tell us a little about yourself and the Second Me you've created.
   * Consider including details like:
     * The name of your Second Me.
     * What makes it unique or interesting?
     * The inspiration or idea behind its personality.

Our team will review your application. If your Second Me is selected for its quality and originality, it will be added to the Trending list.


# Second Me Sticker

Tap it anytime, anywhere.

### **How to Bind and Write Information to Your Sticker**

When using the sticker for the first time, you need to bind it to your Second Me profile through our app.

**Steps:**

1. **Open the App:** Launch the Second Me app on your phone and log in to your account.
2. **Start the Binding Process:** On the app's main screen, tap **"Share" -> "Sticker"** to enter the binding wizard.
3. **Align and Tap:** Slowly bring the NFC sensor area on the back of your phone close to the sticker.
   * **For iPhone:** The NFC sensor area is located at the top of the phone, near the rear camera.
   * **For Android:** The NFC sensor area on most models is also at the top back, near the camera module. Some models may have it in the center of the back.
4. **Hold Steady and Wait:** Once your phone is close to the sticker, hold it still for a few seconds until the app shows "Binding Successful" or "Write Successful." Do not move your phone away immediately after tapping.

<figure><img src="/files/7wWAXucJdWbsh4Dh0IHN" alt="" width="375"><figcaption><p>Tap the sticker on your phone's top to activate.</p></figcaption></figure>

***

### **What to Do If Binding/Writing Fails?**

If you repeatedly encounter failure messages during the binding or writing process, please try the following troubleshooting steps:

* **Adjust Position and Speed:** Ensure you're using the correct NFC sensor area. Try approaching the sticker more slowly and hold it steady for 2-3 seconds after contact.
* **Remove the Phone Case:** Thick cases or those with metal or magnetic components can severely interfere with the NFC signal. Please remove your case and try again.
* **Check the Sticker's Surface:** Do not stick the sticker on metal surfaces (like metal phone cases, refrigerators, or the back of a laptop), as metal will block the NFC signal.
* **Restart the App or Your Phone:** Occasional software glitches can cause writing to fail. Try force-quitting and restarting the app, or rebooting your phone.
* **Replace the Sticker:** If none of the above solutions work, the sticker's internal chip or antenna may have been damaged during shipping or use. Please replace it with a new one.

***

### **What to Do If Tapping the Sticker Doesn't Work?**

When you or someone else taps the sticker with a phone and there is no response, it's usually due to one of the following reasons. Please check them one by one:

* **1. The Phone's NFC is Turned Off (Most Common)**
  * **iPhone:** For iPhone XR and newer models, NFC is automatically active for reading when the screen is on. For iPhone 7/8/X, you may need to manually tap the NFC reader icon in the Control Center.
  * **Android:** Pull down the notification shade or go to **Settings -> Connections & Sharing** (or a similar menu) and ensure the "NFC" toggle is on.
* **2. Incorrect Tapping Position**
  * This is the second most common issue. Ensure you are using the NFC sensor area at the top back of the phone (near the camera) to tap the sticker. Try slightly moving or adjusting the angle to find the most responsive spot.
* **3. Obstruction or Interference**
  * **Thick Phone Case:** Cases with metal decorations, magnetic rings, kickstands, or built-in cardholders can block the NFC signal.
  * **The sticker is placed on a metal surface:** As mentioned above, metal surfaces will disable the NFC sticker.
* **4. The Phone Model Doesn't Support NFC**
  * Please confirm that the phone being used to read the sticker supports NFC. Some older or entry-level models may not have an NFC module.
* **5. Phone Responds Too Quickly or Too Slowly**
  * The tap was too brief, and the phone was moved away before it could respond. We recommend holding contact for 1-2 seconds.
  * The phone might not respond immediately if it's locked, the screen is off, or it's lagging while running a demanding app. Please wake and unlock the screen first.

***

### **Recommended Sticker Placement on Your Phone**

For the best user experience and to protect your sticker, we strongly recommend placing it on the **lower half of the back of your phone**.

**Here’s why:**

* ✅ **Avoids the Wireless Charging Coil:** Your phone's wireless charging coil is typically located in the center of the back. Placing the sticker there could interfere with charging efficiency, and the prolonged heat from charging could damage the sticker's chip over time.
* ✅ **Prevents Interference with the Phone's Own NFC Antenna:** A phone's built-in NFC antenna is usually at the top (near the camera). Placing the sticker on the lower half helps avoid signal conflicts with the phone's native NFC functions like Apple Pay or transit cards.
* ✅ **Ensures Comfortable Grip and Use:** When placed on the lower half, the sticker won't be frequently rubbed or covered by your fingers, whether you're holding the phone vertically or horizontally.

**Pro-Tip:** Before peeling off the adhesive backing, you can temporarily place the sticker on different spots on your phone's back. Tap it with your phone to find a position that is both convenient and highly responsive, then stick it on permanently.

<figure><img src="/files/DtKjOsNjYmRtfgiKlRvk" alt="" width="375"><figcaption><p>We recommend placing it on the <strong>lower half of the back of your phone</strong>.</p></figcaption></figure>


# Key Memories

Key details auto-extracted from your Memories for better recall of what's important.

Ever have a great chat and then completely forget that one important detail, like a deadline or a phone number? We've all been there! That's exactly why we created **Key Memories**.

Think of Key Memories as your personal assistant, automatically highlighting the important stuff so you don't have to. It pulls out the key facts, names, and dates from your conversations and notes, giving you a perfect "cheat sheet" to remember what matters.

***

### How Do Key Memories Get Made?

It's a mix of automatic magic and your personal touch.

#### **The Automatic Part (The Magic!)**

Key Memories are smart! They automatically pop up by pulling the important bits from places like:

* **Your Chats:** That restaurant name your friend recommended? The meeting time you just set? Key Memories will grab it.
* **Things You Add:** Any note, link, or image you save is fair game. It'll scan for the essentials and create a memory for you.

**The best part?** It keeps an eye on things and will automatically update a Key Memory if new, related info comes up. It’s like a living summary that’s always current.

#### **You're in Control (You're the Boss!)**

While the automatic creation is handy, you always have the final say.

* **Edit them:** Want to add a little more detail or fix a typo? Go for it.
* **Delete them:** Not relevant anymore or just don't need it? You can zap it with a single click.


# Apps

## Me.bot for mobile

### Me.bot for iOS

Get the iOS app here:

{% embed url="<https://apps.apple.com/gb/app/me-bot-ai-memory-assistant/id6475769640>" %}

### Me.bot for Android

Get the Android app here:

{% embed url="<https://play.google.com/store/apps/details?id=com.mindverse.mebot>" %}

## Me.bot for web

Me.bot is a cloud-based app, and you can access it from various web browsers. As long as you're connected to the web, all of your content syncs automatically 💻

### Access the web app&#x20;

To use Me.bot in your browser, go to [app.me.bot](https://app.me.bot).

## Me.bot for mobile (beta)

Get early access to new mobile features before anyone else, and help shape the future of Me.bot’s iOS & Android apps! Compared to the standard mobile apps, you’ll receive bug fixes and updates much quicker 📲

### Me.bot beta for iOS

#### How to sign up <a href="#how-to-sign-up" id="how-to-sign-up"></a>

Like many other apps, Me.bot’s iOS beta is distributed through TestFlight.

1. [Go here to install the TestFlight app](https://testflight.apple.com/join/uNYLvN6Z) on your device if you don’t have it already.
2. Once the TestFlight app is downloaded to your device, [click on this link](https://testflight.apple.com/join/uNYLvN6Z) to download the Me.bot iOS beta app. If you already have the standard Me.bot app installed, the beta version will replace it.

{% hint style="info" %}
Apple only allows up to 10,000 people to sign up for a beta app through TestFlight. First come, first served!
{% endhint %}

#### How to submit feedback <a href="#how-to-submit-feedback" id="how-to-submit-feedback"></a>

Feedback is a gift! Help Me.bot’s engineering team make our mobile apps even better by sending bug reports and feedback:

* In the Me.bot Beta app, press the power button and volume up button at the same time to take a screenshot. Tap the “Share” button at the top right, then scroll down to see the “Share Beta Feedback” button in the share sheet.
* In the TestFlight app, tap on “Me.bot Beta,” then tap the “Send Beta Feedback” button.

#### How to leave the beta <a href="#how-to-leave-the-beta" id="how-to-leave-the-beta"></a>

In the TestFlight app, tap on “Me.bot Beta,” then scroll to the bottom of the page. Tap the “Stop testing” button to be removed from the beta.


# Browser extension

## Me.bot Web Clipper

We’re excited to introduce the Me.bot browser extension! With this tool, you can effortlessly save and get inspired by any webpage or content that catches your interest—no more tedious copying and pasting!

### Accessing the Browser Extension

To start using the Me.bot Chrome Extension, simply install it from the [Me.bot Chrome extension](https://chromewebstore.google.com/detail/mebot/iplpjgbkmkccekbflkdiejihgjcelloa).

{% embed url="<https://chromewebstore.google.com/detail/mebot/iplpjgbkmkccekbflkdiejihgjcelloa>" %}

{% embed url="<https://addons.mozilla.org/en-US/firefox/addon/e093801438a444208dd1/>" %}

### What Can the Me.bot Browser Extension Do?

1. #### One-click Save to Me.bot

While browsing, you can easily save any webpage link by clicking the Me.bot icon in the top-right corner of your browser.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NmJhOTQzZTQ3YjQxZWE2NjQ3ZTliOTljMTMxZjJmYTNfZmdVYUp6WUQ3ZWUzV1VmQkRqQnFZcWtFNnFSZ2dDUnBfVG9rZW46V0VISWI5bzRPb3JZTVF4N1hTbmNJM3JFbkdoXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

2. #### Right-Click to Capture Web Content

Interested in specific content? Right-click on any link, text, or image to save it directly to Me.bot.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NzE3MWE0NGM5YWUxOGQ0ZDUxMGE2NjM1MjQ4ODdkZTRfbDNEUFJTOTFXMzlMWHRDeFV1bjV6QWd3cWVtWXF6dERfVG9rZW46UGhjR2JwZ0pHb2Zla0t4V2g3d2NBQ0VqbnRoXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

3. #### Rapid Outline and Insights Review

Short on time? Me.bot summarizes key points and provides insightful overviews right on the side of the webpage as soon as you save the content.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NGMwZjM4ZmFmODJlMDM5YjI5ZjFiMzAwYTZiNzBhYjZfQ3lJUTh6RmRwcExFbzFsS1JVM29UZnJ4WXBoRVJLTHBfVG9rZW46T2QxWWJiR1Qwb3VPN1R4V3IzYWNqejZUbkhjXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

4. #### Open in Me.bot

Ready to dive deeper? Open your saved content in Me.bot to explore further and chat with the bot for more inspiration!


# Data & integrations

<figure><img src="/files/xON044EsWA9qv23DYwgm" alt=""><figcaption></figcaption></figure>

## Import

{% content-ref url="/pages/nUUPedQNsyoUYHltDQTV" %}
[Import from Notion](/using-second-me/data-and-integrations/import-from-notion)
{% endcontent-ref %}

{% content-ref url="/pages/tHl2JGzknMT8JIk03Ngi" %}
[Import from Evernote](/using-second-me/data-and-integrations/import-from-evernote)
{% endcontent-ref %}

{% content-ref url="/pages/nOWqtBetvwraEXwI3CNo" %}
[Import from Apple Notes](/using-second-me/data-and-integrations/import-from-apple-notes)
{% endcontent-ref %}

{% content-ref url="/pages/L06wxfyenoQTIvJ39GPm" %}
[Import from Markdown](/using-second-me/data-and-integrations/import-from-markdown)
{% endcontent-ref %}

## Export

{% content-ref url="/pages/PZ8OQC6j87TyLiHqF4Fg" %}
[Export your memories](/using-second-me/data-and-integrations/export-your-memories)
{% endcontent-ref %}


# Import data into Me.bot

Me.bot is here to help organize your scattered files, making it easy to consolidate everything into one hub or train your own second brain. No worries about limits—you can import up to 10,000 memories from other apps without affecting storage.

Note: Max file size is 10MB for regular users and 50MB for Pro users.

## How to Import

1. Go to your **Account Settings** in the sidebar.
2. Select **Batch Import External Data**.
3. A window will pop up where you can choose apps like Evernote, Apple Notes, or import markdown files. Other file formats will be saved as attachments within your notes.

### **Import from Evernote**

1. **Export from Evernote** Go to your Notebooks. Click on “More actions” in the notebook viewer, then select “Export notebook...”.

   <figure><img src="/files/HdVcTDlUDL3lHhShQQ9Q" alt="" width="242"><figcaption></figcaption></figure>
2. **Select These Options**

   1. Choose “Multiple web pages (.html)” as the file format.
   2. Select all export note attributes (by default, they should all be selected).
   3. Click “Export”.

   <figure><img src="/files/Y0gH3v6DB7hei06A5U5C" alt="" width="375"><figcaption></figcaption></figure>
3. **Create a ZIP File** Locate your exported file and compress it into a ZIP file.
4. **Import into Me.bot** Drag and drop, or simply upload the ZIP file into Me.bot.

### **Import from Apple Notes**

**How to Save Your Apple Notes into Markdown Format**

1. Download and launch the **Exporter** app.
2. Allow **Exporter** access to your Notes.

   <figure><img src="/files/o02a54Kr7buzVYIC4Xlq" alt="" width="333"><figcaption></figcaption></figure>
3. Download the notes you want.

   <figure><img src="/files/Zfhmsb49ZNvR7N4XQCZ3" alt="" width="220"><figcaption></figcaption></figure>
4. Compress the exported Markdown (.md) files into a ZIP file.

### **Import from Apple Notes**

Drag and drop, or upload the ZIP file into Me.bot.

### **Import Markdown Files**

You can batch import Markdown files. Any other file formats will be saved as attachments within your notes.\ <br>

##


# Import from Notion

You can easily import all of your Notion data into Me.bot in one go, both on the web and in the mobile app.

1. Go to **More > Import** on the web or ➕ > **Import Data** on the mobile app , then select **Notion** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption><p>On the web</p></figcaption></figure>

<figure><img src="/files/Zek4i9zfbvxHzB2N9FK3" alt="" width="188"><figcaption><p>On the mobile app</p></figcaption></figure>

2. **Authorize Access:** Review the Notion import instructions, then click **Connect** to authorize access.

<figure><img src="/files/CT5Y2qJvQXMRXmAhr9NK" alt="" width="284"><figcaption></figcaption></figure>

3. **Select Pages to Import:** Select the pages, then click "Allow access" to start the import.

<figure><img src="/files/WBEHceRaSzvAZYXHfj00" alt="" width="286"><figcaption></figcaption></figure>

{% hint style="info" %}
Due to Notion’s restrictions, only top-level pages—those located at the root level of your Notion workspace—can be directly selected for import. However, all nested content, such as subpages or child pages under the selected top-level page, will be automatically included. For example:

* If you select a top-level page like "Project A," all its subpages (e.g., "Tasks," "Notes," "References") will also be imported.
* You don’t need to individually select these subpages—they come along with the top-level page.
  {% endhint %}

4. **Wait for the Import to Finish**

* The import process may take a few minutes. Feel free to close the window or check back anytime.
* Once done, you can find the imported content in your **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## Notion Import Limitations

Notion’s flexibility allows for various custom views, layouts, and database structures. When imported into Me.bot, these elements are adapted to fit Me.bot’s interface. This means:

* Special views (like Gallery or Timeline) may be represented in a more streamlined way, with some content appearing as links or attachments.
* Personalized layouts or deeply nested elements may be adjusted to match Me.bot’s organizational style.
* Advanced database relationships or complex structures might be simplified.

Your essential data—titles, fields, and core content—remains intact. We’re continually refining the import process to maintain as much fidelity to your original Notion setup as possible.


# Import from Evernote

You can effortlessly bring all your Evernote notebooks into Me.bot on the web.

1. Go to **More > Import** on the Web, then select **Evernote** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption></figcaption></figure>

2. **Export from Evernote:** Go to Evernote Notebooks after reviewing the Evernote import instructions. Right-click the notebooks you want to export, then select "Export notebook".

<figure><img src="/files/HdVcTDlUDL3lHhShQQ9Q" alt="" width="242"><figcaption></figcaption></figure>

3. **Select Export Options**

* Select "Multiple web pages (.html)" as the file format
* Select all the export note attributes (by default they should all be selected)
* Click "Export"

<figure><img src="/files/Y0gH3v6DB7hei06A5U5C" alt="" width="375"><figcaption></figcaption></figure>

4. **Select Notes to Import:** Locate your exported notes, compress them into a ZIP file, and upload it to Me.Bot.

{% hint style="info" %}
Free users can import files up to 10 MB into Me.bot, while Pro users can import up to 50 MB.
{% endhint %}

5. **Wait for the Import to Finish**

* The import process may take a few minutes. You can leave the screen or check back anytime.
* Once done, you can find the imported content in your **Library.**

<div><figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=Yjc5Mzc2YjMzMjY5ZjhlYmVmZDRjYzkxM2QwMzhmZTdfUzVtRXVmNHZsS0p5bjRYQkEwMHdCRXlXcXVhQkI3NUVfVG9rZW46SXdzOGJmZDVPb05tR3J4QkRUdmNCZE1MbmliXzE3MzM5MjM4ODc6MTczMzkyNzQ4N19WNA" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure></div>

## Evernote Import Limitations

Evernote with documents and recordings will not be directly displayed within the notes after import. Instead, they’ll be saved as downloadable attachments to the corresponding note.  You can access these attachments anytime by:

* Opening the imported note.
* Clicking on the attachment to download the file.

This ensures all your important files stay accessible to keep your notes intact and organized.


# Import from Apple Notes

You can easily import all your Apple Notes into Me.bot on the web by following these steps.

1. Go to **More > Import** on the Web, then select **Apple Notes** to proceed.

<div><figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NGNiZDlmODhlMjljNTllM2M5ZTExNzNkMzRhZjMyN2FfRFdrUzI5aXNhd1h5UFpSdDh4VXR5c1JuOUh1YzYyY3NfVG9rZW46SXp5V2JYcXhEb3ZXZ1l4VFdFRGM4c0dtblFkXzE3MzM5MjQzMjQ6MTczMzkyNzkyNF9WNA" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="341"><figcaption></figcaption></figure></div>

2. **Download and Set Up Exporter**

{% hint style="info" %}
**DISCLAIMER:** Exporter is a free third-party app available on the App Store. We are not responsible for the functionality, accuracy, or performance of this application. Please review and comply with Exporter’s terms of service and privacy policy before use.
{% endhint %}

* Download [Exporter](https://apps.apple.com/us/app/exporter/id1099120373?mt=12) from the App Store.
* After downloading, grant Exporter access to your Apple Notes.

<figure><img src="/files/o02a54Kr7buzVYIC4Xlq" alt="" width="333"><figcaption></figcaption></figure>

3. **Download All the Notes**

Click the arrow in Exporter to download all your notes.

<figure><img src="/files/Zfhmsb49ZNvR7N4XQCZ3" alt="" width="220"><figcaption></figcaption></figure>

4. **Select Notes to import:** Select the notes, compress them into a ZIP file, and upload them to Me.bot.

{% hint style="info" %}
Free users can import files up to 10 MB, while Pro users can import up to 50 MB.
{% endhint %}

5. **Wait for the Import to Finish**

* The import process may take a few minutes. You can close the window or check back later.
* Once completed, you’ll find the imported content in **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## Apple Notes Import Limitations

1. **Formatting Issues**

When exporting Apple Notes using tools like Exporter, markdown formatting issues may occur, such as:

* **Bold Text Errors:** Extra markdown symbols (e.g., `**`) may be added.
* **Line Break Issues:** Paragraphs may have unexpected spacing or empty lines.
* **Wrong Symbols:** Special characters (e.g., `#`) might appear or change.

These issues stem from how Exporter handles markdown formatting. Since Me.bot imports notes as they are exported, any inconsistencies will remain visible after import.

2. **Handling Attachments**

Apple Notes with documents and recordings will not directly display within the imported notes. Instead, they’ll be saved as downloadable attachments linked to their respective notes.  To access these attachments:

* Open the imported note.
* Click on the attachment to download the file.

This approach ensures that all your important files remain accessible while keeping your notes organized and intact.<br>


# Import from Markdown

You can easily batch import .md files into Me.bot, streamlining the process of organizing your notes.

1. Go to **More > Import** on the Web, then select **Markdown** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="341"><figcaption></figcaption></figure>

2. **Select Markdown files to import:** Select or drop the files into Me.bot.

{% hint style="info" %}
Free users can import files up to 10 MB, while Pro users can import up to 50 MB.
{% endhint %}

3. **Wait for the Import to Finish**

* The import process may take a few minutes. You can leave the screen or check back anytime.
* Once completed, you’ll find the imported content in your **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>


# Import from X (Twitter)

You can easily import your 100 latest X posts into Me.bot in one go, both on the web and in the mobile app. To update, subsequent clicks will synchronize only the new posts since your last import, avoiding any duplicate entries.

1. Go to **More > Import** on the web or ➕ > **Import Data** on the mobile app , then select X to proceed.

   <figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption><p>On the web</p></figcaption></figure>

   <figure><img src="/files/Zek4i9zfbvxHzB2N9FK3" alt="" width="188"><figcaption><p>On the mobile app</p></figcaption></figure>

2. Find your username on X

Your username is the unique identifier that appears after the "@" symbol in your profile URL and is used for logging in and being mentioned by others.You may also find your username in your profile URL, for example: x.com/yourusername<br>

3. Enter your username to import your latest posts

Your 100 latest posts will be automatically imported. If you've used this import feature before, only new, unimported posts will be added, preventing duplicates.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=Yjk3ZGRjNTM2YTJmMzQ4MjNmMWJlYWRmYzBlZDkzMmZfaE5PY0Z5NnVPZmRtZ0l2eVhaZGt6WVJiYnJXNDRhSmtfVG9rZW46Sno0MGJ0eW45b0xGQ0Z4S2hxYmNMZ1JXbjlXXzE3NDM1ODU0Nzc6MTc0MzU4OTA3N19WNA" alt="" width="375"><figcaption></figcaption></figure>

4. Wait for the Import to Finish

* Import may take a few minutes. Feel free to close the import screen and move on.
* Once complete, check your Library to see all your imported content.

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## X Import Limitations

* Videos and GIFs you reposted on X will show up as URLs.
* Multiple interconnected posts within a single thread are aggregated and counted as a single post.


# Export your memories

Need to export your memories? No worries!Memories are exported as Markdown (.md) files, including:

* Title
* Content
* Resources (attachment links)
* Insights

All the Markdown files will be packaged into a ZIP file for easy download.**Please note**: You can export your memories only once per day. However, you can download the file multiple times on the same day using the same download link.

### How to Export

1. Go to **Account Settings** in your sidebar.
2. Select **Export All Memories**.
3. All your treasured moments with Me.bot will be ready to share!


# Delete all data

### How to Delete

1. Go to **Account Settings** in your sidebar.
2. Select **Delete Account**.

<figure><img src="/files/AEG3M9w4y8lQluZMl4PX" alt="" width="375"><figcaption></figcaption></figure>

Your account will be deleted in 7 days after confirming the deletion. During this period, you can cancel the deletion here.

* After your account is deleted, all your data will be completely erased.
* Please note that deleting your account is irreversible, and the data cannot be restored or undone.


# User stories

Read user stories below and see how people around the world are integrating Me.bot into their lives! More stories to come.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>How I’m Using Me.bot to Improve My Mental Health</strong></td><td>Leon Macfayden</td><td></td><td><a href="/files/HmHOl7aKmVCkRK59TV3a">/files/HmHOl7aKmVCkRK59TV3a</a></td><td><a href="https://www.me.bot/blog/how-im-using-me-bot-to-improve-my-mental-health">https://www.me.bot/blog/how-im-using-me-bot-to-improve-my-mental-health</a></td></tr><tr><td><strong>The Unique Benefits of Me.bot: An Emotion Supporter and Self-growth Companion</strong></td><td>Elizabeth Gillaspy</td><td></td><td><a href="/files/0xT38J05grN3kZnqjSLk">/files/0xT38J05grN3kZnqjSLk</a></td><td><a href="https://www.me.bot/blog/the-unique-benefits-of-me-bot-an-emotion-supporter-and-self-growth-companion">https://www.me.bot/blog/the-unique-benefits-of-me-bot-an-emotion-supporter-and-self-growth-companion</a></td></tr><tr><td><strong>My Journey with Me.bot: More than a Personal Assistant</strong></td><td>Hai</td><td></td><td><a href="/files/ijNNywafvG1FdsVFLhYS">/files/ijNNywafvG1FdsVFLhYS</a></td><td><a href="https://www.me.bot/blog/my-journey-with-me-bot-more-than-a-personal-assistant">https://www.me.bot/blog/my-journey-with-me-bot-more-than-a-personal-assistant</a></td></tr><tr><td><strong>My experience with Me.bot to deal with ADHD &#x26; Oversharing</strong></td><td>Caren</td><td></td><td><a href="/files/x3UalZF7mYPX2akN04B1">/files/x3UalZF7mYPX2akN04B1</a></td><td><a href="https://www.me.bot/blog/my-experience-with-me-bot-to-deal-with-adhd-oversharing">https://www.me.bot/blog/my-experience-with-me-bot-to-deal-with-adhd-oversharing</a></td></tr><tr><td><strong>Me.bot for Mental Well-being in My Battle with Anxiety and Depression</strong></td><td>Ian</td><td></td><td><a href="/files/aPauBu8duT5hoboAWKAF">/files/aPauBu8duT5hoboAWKAF</a></td><td><a href="https://www.me.bot/blog/me-bot-for-mental-well-being-in-my-battle-with-anxiety-and-depression">https://www.me.bot/blog/me-bot-for-mental-well-being-in-my-battle-with-anxiety-and-depression</a></td></tr><tr><td><strong>Me.bot: A Digital Confidant for Clarity, Inspiration, and Companionship</strong></td><td>Jerry Hutchings</td><td></td><td><a href="/files/EULbRREOuQZr6uzLQeim">/files/EULbRREOuQZr6uzLQeim</a></td><td><a href="https://www.me.bot/blog/me-bot-a-digital-confidant-for-clarity-inspiration-and-companionship">https://www.me.bot/blog/me-bot-a-digital-confidant-for-clarity-inspiration-and-companionship</a></td></tr><tr><td><strong>From Paper to Me.bot: My Journaling Evolution</strong></td><td>FranKiey</td><td></td><td><a href="/files/C5Db40hBtbsZlsVZB8sT">/files/C5Db40hBtbsZlsVZB8sT</a></td><td><a href="https://www.me.bot/blog/from-paper-to-me-bot-my-journaling-evolution">https://www.me.bot/blog/from-paper-to-me-bot-my-journaling-evolution</a></td></tr><tr><td><strong>Writing Her Truth: Suzanne’s Path to Self-Discovery with Me.bot</strong></td><td>Suzanne</td><td></td><td><a href="/files/Ay2tBzx1Mqnfqt82NnEz">/files/Ay2tBzx1Mqnfqt82NnEz</a></td><td><a href="https://www.me.bot/blog/writing-her-truth-suzannes-path-to-self-discovery-with-me-bot">https://www.me.bot/blog/writing-her-truth-suzannes-path-to-self-discovery-with-me-bot</a></td></tr><tr><td><strong>The rise of journaling: how I am using Me.Bot on my journey to self-discovery</strong></td><td>Katerina Bavaro</td><td></td><td><a href="/files/h3Nqo5oNd0qQiWyTQeM3">/files/h3Nqo5oNd0qQiWyTQeM3</a></td><td><a href="https://www.me.bot/blog/the-rise-of-journaling-how-i-am-using-me-bot-on-my-journey-to-self-discovery">https://www.me.bot/blog/the-rise-of-journaling-how-i-am-using-me-bot-on-my-journey-to-self-discovery</a></td></tr><tr><td><strong>How Writing Brought Confidence to My Voice with Me.Bot</strong></td><td>Suzanne</td><td></td><td><a href="/files/vEfQlPOwxKKrPg654Equ">/files/vEfQlPOwxKKrPg654Equ</a></td><td><a href="https://www.me.bot/blog/how-writing-brought-confidence-to-my-voice-with-me-bot">https://www.me.bot/blog/how-writing-brought-confidence-to-my-voice-with-me-bot</a></td></tr><tr><td><strong>How to Stay Productive Using Me.bot: An AI-Based Mobile App</strong></td><td>Nida Zehra</td><td></td><td><a href="/files/8PRhAo4aHukxb8NIUOrZ">/files/8PRhAo4aHukxb8NIUOrZ</a></td><td><a href="https://www.me.bot/blog/how-to-stay-productive-using-me-bot-an-ai-based-mobile-app">https://www.me.bot/blog/how-to-stay-productive-using-me-bot-an-ai-based-mobile-app</a></td></tr><tr><td><strong>My journey to a peaceful &#x26; stress-free mind</strong></td><td>Afroditi Filippidi</td><td></td><td><a href="/files/OMHyMhkFsPPmestXAXGy">/files/OMHyMhkFsPPmestXAXGy</a></td><td><a href="https://www.me.bot/blog/my-journey-to-a-peaceful-stress-free-mind">https://www.me.bot/blog/my-journey-to-a-peaceful-stress-free-mind</a></td></tr></tbody></table>

We’re excited to hear about your unique experience with Me.bot!


# Community & Feedback

Join our Discord community and connect with users around the globe!

{% embed url="<https://discord.gg/PxJyhvBPN9>" fullWidth="false" %}

Experiencing any issues or have suggestions? Share your feedback and comments through the link below to shape the future of Me.bot! We value every user's experience.

{% embed url="<https://mebot.featurebase.app/>" %}


# Privacy Protection

<figure><img src="/files/j7xLIjM0piEmSoJsNajH" alt=""><figcaption><p>Me.bot strictly adheres US Data Protection guidelines and GDPR to meet top data privacy and security standards.</p></figcaption></figure>

We take your privacy seriously and have put in place several measures to keep your data safe. Here’s what we've done for your privacy so far:

1. **Network Transmission Encryption**: We employ advanced TLS/SSL protocols for network transmission encryption, ensuring that your data remains secure and inaccessible during transfer.
2. **End-to-End Encryption**: Data within the Me.bot internal server is undetectable. User data during file transfer and messaging are entirely concealed from unauthorized access.
3. **Data Masking**: Our innovative dynamic data masking techniques protect your sensitive information, making it invisible or unintelligible
4. **Advanced Storage Encryption**: Utilizing powerful AES-256 encryption, we safeguard your static data, making it unreadable even in the event of storage theft or unauthorized access.
5. **Personal Cloud Storage (in development):** Our phased approach to personal cloud storage offers unparalleled security. Initially, document data is stored at the edge. This is evolving into a fully localized application, ensuring all computations and storage occur on the client-side.


# Subscriptions

Me.bot offers different subscription tiers to suit your needs, ranging from the free plan to paid plans that come with additional benefits.

## **Overview of Each Subscription Plan**

{% embed url="<https://www.me.bot/pricing>" %}

## **Managing Your Subscription**

You can manage the billing and subscriptions, i.e. change payment methods, cancel or renew the plan,  under the **\[Subscription]** section of your account. Navigate to the **Billing** section and click **\[Manage Billing]** to make any necessary adjustments.

## FAQ

### Does Me.bot offer discounts for students?

Yes! We're pleased to offer a 40% discount on Me.bot Pro for eligible students. To get this price, you will need to email us at <support@mindverse.ai>. Once verified, you will receive a Stripe discount code to apply at checkout.\
Please follow the steps below to claim your discount.\
**How to Apply**

1. Prepare proof(s) of your student identity:
   1. Example: A valid student ID, offer letter, or enrollment letter.
2. Email <support@mindverse.ai> with the subject "Student Discount Application"
3. Include in the email:
   1. Your full name
   2. The email address associated with your Me.bot account. Please navigate to "Account Settings"->"Email" to locate your email address linked to Me.bot account
   3. A brief request for the discount
   4. Relevant documents as listed above


# Ambassador Program

Thank you for being a valued member of the Me.bot community! Our **Ambassador Program is** designed exclusively for our most active users. This is a unique opportunity to collaborate with us, promote Me.bot, and enjoy exclusive rewards.

### **🫶What’s in it for you?**

* Unlock a **90-day unlimited Me.bot pass** (valued at $30) for **30 authentic referrals**. To be counted as an authentic referral, a referred user must add **at least 1 note in Me.bot**.
* The rewards are **stackable.** Invite more, and extend your unlimited pass endlessly!

### **📝What do you need to do?**

* **Promotion Channels:** Share your love for Me.bot by promoting it to your network through social media, referrals, or any channel you prefer.
* **Content Creation:** Create a minimum of **2 high-quality posts** (e.g., Medium, Facebook, or Instagram) that promote Me.bot, emphasizing how Me.bot becomes your partner in creativity and organization.

\
*Here are some examples:*

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=ODY3OWU5YjNjOTE0ZDA4NjAxNjhiODc1MGIwZjhiYzBfSTdKcGg4RWNzZkRjYTM3ak1id2hxRHdZcUxCTUJnMUpfVG9rZW46RFM1Q2JIcldlbzdYQ1l4U1ByRGNHUHBQbndiXzE3MzQzMTkxOTQ6MTczNDMyMjc5NF9WNA" alt=""><figcaption></figcaption></figure>

### **💬How to Apply**

* Slide into our [Discord channel](https://discord.gg/BgUaZcbM) and DM **C.J.-Me.bot** with a short statement about why you'd like to be our ambassador, and we’ll provide further instructions shortly.


# Compliance


# Terms of Service

Last updated Nov 5, 2025

\
**AGREEMENT TO OUR LEGAL TERMS**\
We are MINDVERSE AI PTE. LTD., doing business as Mindverse ("**Company**," "**we**," "**us**," "**our**"), a company registered in Singapore at PAYA LEBAR SQUARE, 60 PAYA LEBAR ROAD, #12-03, Singapore, Singapore 409051.\
We operate the website [https://second.me](https://second.me/) (the "**Site**"), as well as any other related products and services that refer or link to these legal terms (the "**Legal Terms**") (collectively, the "**Services**").\
We provide an AI agent platform for professional tasks.\
You can contact us by email at <support@mindverse.ai> or by mail to PAYA LEBAR SQUARE, 60 PAYA LEBAR ROAD, #12-03, Singapore, Singapore 409051, Singapore.\
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("**you**"), and MINDVERSE AI PTE. LTD., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.\
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.\
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.\
We recommend that you print a copy of these Legal Terms for your records.\
\
\
**1. OUR SERVICES**\
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.\
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

**2. INTELLECTUAL PROPERTY RIGHTS**\
**Our intellectual property**\
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").\
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.\
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.<br>

**Your use of our Services**\
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

* access the Services; and
* download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use or internal business purpose.\
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.\
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: <support@mindverse.ai>. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.\
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.\
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

**Your submissions and contributions**\
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.\
**Submissions:** By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.\
**Contributions:** The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.\
You understand that Contributions may be viewable by other users of the Services.\
**When you post Contributions, you grant us a license (including use of your name, trademarks, and logos):** By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media formats and through any media channels.\
This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.\
**You are responsible for what you post or upload:** By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

* confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
* to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
* warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
* warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.\
**We may remove or edit your Content:** Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.\
**Copyright infringement**\
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "COPYRIGHT INFRINGEMENTS" section below.

**3. USER REPRESENTATIONS**\
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.\
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

**4. USER REGISTRATION**\
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

**5. PURCHASES AND PAYMENT**\
We accept the following forms of payment:\
\-  Visa-  Mastercard-  American Express-  Discover\
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.\
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.\
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

**6. CANCELLATION**\
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.\
If you are unsatisfied with our Services, please email us at <support@mindverse.ai>.

**7. PROHIBITED ACTIVITIES**\
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.\
As a user of the Services, you agree not to:

* Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
* Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
* Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
* Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
* Use any information obtained from the Services in order to harass, abuse, or harm another person.
* Make improper use of our support services or submit false reports of abuse or misconduct.
* Use the Services in a manner inconsistent with any applicable laws or regulations.
* Engage in unauthorized framing of or linking to the Services.
* Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
* Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
* Delete the copyright or other proprietary rights notice from any Content.
* Attempt to impersonate another user or person or use the username of another user.
* Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
* Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
* Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
* Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
* Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
* Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
* Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
* Use a buying agent or purchasing agent to make purchases on the Services.
* Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
* Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
* in any way that violates any applicable national or international law or regulation
* for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise,
* to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation,
* to impersonate or attempt to impersonate Company, a Company employee, another User, or any other person or entity,
* in any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity,
* to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service or Website, or which, as determined by us, may harm or offend Company or Users of Service or Website or expose them to liability.

\
**8. USER GENERATED CONTRIBUTIONS**\
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

* The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
* You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
* You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
* Your Contributions are not false, inaccurate, or misleading.
* Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
* Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
* Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
* Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
* Your Contributions do not violate any applicable law, regulation, or rule.
* Your Contributions do not violate the privacy or publicity rights of any third party.
* Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
* Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
* Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

**9. CONTRIBUTION LICENSE**\
By posting your Contributions to any part of the Services or making Contributions accessible to the Services by linking your account from the Services to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.\
This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.\
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.\
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

**10. SOCIAL MEDIA**\
As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either: (1) providing your Third-Party Account login information through the Services; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the "Social Network Content") so that it is available on and through the Services via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services. You will have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Services. You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

**11. SERVICES MANAGEMENT**\
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

**12. PRIVACY POLICY**\
We care about data privacy and security. Please review our [Privacy Policy](/more/compliance/privacy-policy). By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

**13. COPYRIGHT INFRINGEMENTS**\
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

**14. TERM AND TERMINATION**\
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.\
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

**15. MODIFICATIONS AND INTERRUPTIONS**\
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.\
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

**16. GOVERNING LAW**\
These Legal Terms shall be governed by and defined following the laws of Singapore. Mindverse AI Pte and yourself irrevocably consent that the courts of Singapore shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

**17. DISPUTE RESOLUTION**\
**Informal Negotiations**\
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.\
**Binding Arbitration**\
Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be three (3). The seat, or legal place, or arbitration shall be Singapore, Singapore. The language of the proceedings shall be English. The governing law of these Legal Terms shall be substantive law of Singapore.\
**Restrictions**\
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.\
**Exceptions to Informal Negotiations and Arbitration**\
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

**18. CORRECTIONS**\
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

**19. DISCLAIMER**\
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

**20. LIMITATIONS OF LIABILITY**\
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

**21. INDEMNIFICATION**\
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

**22. USER DATA**\
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

**23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES**\
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

**24. CALIFORNIA USERS AND RESIDENTS**\
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

**25. MISCELLANEOUS**\
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

**26. CONTACT US**\
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: <support@mindverse.ai>


# Privacy Policy

Last updated Nov 5, 2025

This privacy notice for MINDVERSE AI PTE. LTD. (doing business as Mindverse) ("**Mindverse**," "**we**," "**us**," or "**our**"), describes how and why we might collect, store, use, and/or share ("**process**") your information when you use our services ("**Services**"), such as when you:

* Visit our website at [https://second.me](https://second.me/), or any website of ours that links to this privacy notice
* Engage with us in other related ways, including any sales, marketing, or events

**Questions or concerns?** Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at <support@mindverse.ai>.\
\
**SUMMARY OF KEY POINTS**\
***This summary provides key points from our privacy notice.***<br>

**What personal information do we process?** When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Mindverse and the Services, the choices you make, and the products and features you use. <br>

**Do we process any sensitive personal information?** We do not process sensitive personal information.<br>

**Do we receive any information from third parties?** We do not receive any information from third parties.<br>

**How do we process your information?** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.<br>

**In what situations and with which types of parties do we share personal information?** We may share information in specific situations and with specific categories of third parties.<br>

**How do we keep your information safe?** We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. <br>

**What are your rights?** Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.&#x20;

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**How do you exercise your rights?** The easiest way to exercise your rights is by submitting a [data subject access request](https://app.termly.io/notify/3d6d1a2a-0836-4e88-8b77-679e9648cb7d), or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.\
Want to learn more about what Mindverse does with any information we collect? Review the privacy notice in full. \
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**1. WHAT INFORMATION DO WE COLLECT?**\
**Personal information you disclose to us**\
***In Short:** We collect personal information that you provide to us.*\
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.\
**Personal Information Provided by You.** The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

* email addresses
* usernames
* passwords
* debit/credit card numbers
* billing addresses

**Sensitive Information.** We do not process sensitive information.\
**Payment Data.** We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: <https://stripe.com/privacy>.<br>

**Social Media Login Data.** We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.\
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.<br>

**Information automatically collected**\
***In Short:** Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.*\
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.\
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our [Cookie Policy](/more/compliance/cookie-policy).<br>

The information we collect includes:

* *Log and Usage Data.* Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
* *Device Data.* We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
* *Location Data.* We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
* **Google Calendar Data**: We respect your privacy and ensure that your Google Calendar data remains protected. When using the Mebot, we will gain access to your Google Calendar events only if you grant us permission via OAuth. The Mebot will read or create events on your Google Calendar solely based on your explicit instructions provided during the chat interaction. Please be assured that your calendar data is only used during the chat runtime and is never stored statically on any disk. This provision is in place to prioritize the protection of your data privacy.
* **Google Contacts Data**: We respect your privacy and ensure that your Google Contacts data remains protected. When using the Mebot, we will gain **read-only** access to your Google Contacts information only if you grant us permission via OAuth. The Mebot will read **names, birthdays, phone numbers and email addresses** of the contacts solely based on your explicit instructions provided during the chat interaction. Please be assured that your Google contacts data is only used during the chat runtime and is never stored statically on any disk. This provision is in place to prioritize the protection of your data privacy.
* **Google Gmail Data**: We respect your privacy and ensure that your Gmail data remains protected. When using the Mebot, we will gain access to your Google Contacts information only if you grant us permission via OAuth. The Mebot will get **emails or send emails** solely based on your explicit instructions provided during the chat interaction. Please be assured that your Gmail data is only used during the chat runtime and is never stored statically on any disk. This provision is in place to prioritize the protection of your data privacy.

**2. HOW DO WE PROCESS YOUR INFORMATION?**\
***In Short:** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.*\
**We process your personal information for a variety of reasons, depending on how you interact with our Services, including:**

* **To facilitate account creation and authentication and otherwise manage user accounts.** We may process your information so you can create and log in to your account, as well as keep your account in working order.
* **To deliver and facilitate delivery of services to the user.** We may process your information to provide you with the requested service.
* **To respond to user inquiries/offer support to users.** We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
* **To send administrative information to you.** We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
* **To fulfill and manage your orders.** We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
* **To request feedback.** We may process your information when necessary to request feedback and to contact you about your use of our Services.
* **To send you marketing and promotional communications.** We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
* **To deliver targeted advertising to you.** We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. For more information see our [Cookie Notice](/more/compliance/cookie-policy).
* **To protect our Services.** We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
* **To identify usage trends.** We may process information about how you use our Services to better understand how they are being used so we can improve them.
* **To determine the effectiveness of our marketing and promotional campaigns.** We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
* **To save or protect an individual's vital interest.** We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

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**3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?**\
***In Short:** We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.*\
***If you are located in the EU or UK, this section applies to you.***\
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

* **Consent.** We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
* **Performance of a Contract.** We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
* **Legitimate Interests.** We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
* Send users information about special offers and discounts on our products and services
* Develop and display personalized and relevant advertising content for our users
* Analyze how our Services are used so we can improve them to engage and retain users
* Support our marketing activities
* Diagnose problems and/or prevent fraudulent activities
* Understand how our users use our products and services so we can improve user experience
* **Legal Obligations.** We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.<br>
* **Vital Interests.** We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we are generally the "data controller" under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a "data processor" on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the "data controller" responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them.<br>

***If you are located in Canada, this section applies to you.***\
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.<br>

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

* If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
* For investigations and fraud detection and prevention
* For business transactions provided certain conditions are met
* If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
* For identifying injured, ill, or deceased persons and communicating with next of kin
* If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
* If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
* If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
* If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
* If the collection is solely for journalistic, artistic, or literary purposes
* If the information is publicly available and is specified by the regulations

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**4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?**<br>

***In Short:** We may share information in specific situations described in this section and/or with the following categories of third parties.*\
**Vendors, Consultants, and Other Third-Party Service Providers.** We may share your data with third-party vendors, service providers, contractors, or agents ("**third parties**") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

* Cloud Computing Services
* Payment Processors
* Sales & Marketing Tools
* Social Networks
* Data Analytics Services
* Communication & Collaboration Tools
* Data Storage Service Providers
* User Account Registration & Authentication Services

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We also may need to share your personal information in the following situations:

* **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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**5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?**\
***In Short:** We may use cookies and other tracking technologies to collect and store your information.*\
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our [Cookie Notice](/more/compliance/cookie-policy).

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**6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?**\
***In Short:** If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.*\
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.\
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.\
**7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?**\
***In Short:** We may transfer, store, and process your information in countries other than your own.*\
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in the United States, and other countries.\
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.\
European Commission's Standard Contractual Clauses:\
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.\
**8. HOW LONG DO WE KEEP YOUR INFORMATION?**\
***In Short:** We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.*\
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account.\
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.\
**9. HOW DO WE KEEP YOUR INFORMATION SAFE?**\
***In Short:** We aim to protect your personal information through a system of organizational and technical security measures.*\
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.\
**10. DO WE COLLECT INFORMATION FROM MINORS?**\
***In Short:** We do not knowingly collect data from or market to children under 18 years of age.*\
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at <hush@mindverse.ai>.

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**11. WHAT ARE YOUR PRIVACY RIGHTS?**\
***In Short:** In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.*\
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.\
We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your [Member State data protection authority](https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm) or [UK data protection authority](https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/).\
If you are located in Switzerland, you may contact the [Federal Data Protection and Information Commissioner](https://www.edoeb.admin.ch/edoeb/en/home.html).\
**Withdrawing your consent:** If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.\
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.\
**Opting out of marketing and promotional communications:** You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.\
**Account Information**\
If you would at any time like to review or change the information in your account or terminate your account, you can:

* Contact us using the contact information provided.
* <compliance@mindverse.ai>

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.\
**Cookies and similar technologies:** Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also [opt out of interest-based advertising by advertisers](http://www.aboutads.info/choices/) on our Services. For further information, please see our [Cookie Notice](/more/compliance/cookie-policy).\
If you have questions or comments about your privacy rights, you may email us at <compliance@mindverse.ai>.\
**12. CONTROLS FOR DO-NOT-TRACK FEATURES**\
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.\
**13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?**\
***In Short:** Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.*\
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.\
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).\
**CCPA Privacy Notice**\
The California Code of Regulations defines a "resident" as:\
(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose\
All other individuals are defined as "non-residents."\
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.\
**What categories of personal information do we collect?**\
We have collected the following categories of personal information in the past twelve (12) months:<br>

| **Category**                                                                         | **Examples**                                                                                                                                                                                             | **Collected**      |
| ------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------ |
| A. Identifiers                                                                       | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | <p><br>YES<br></p> |
| B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information                                                                                                          | <p><br>YES<br></p> |
| C. Protected classification characteristics under California or federal law          | Gender and date of birth                                                                                                                                                                                 | <p><br>NO<br></p>  |
| D. Commercial information                                                            | Transaction information, purchase history, financial details, and payment information                                                                                                                    | <p><br>YES<br></p> |
| E. Biometric information                                                             | Fingerprints and voiceprints                                                                                                                                                                             | <p><br>NO<br></p>  |
| F. Internet or other similar network activity                                        | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements                                                | <p><br>YES<br></p> |
| G. Geolocation data                                                                  | Device location                                                                                                                                                                                          | <p><br>YES<br></p> |
| H. Audio, electronic, visual, thermal, olfactory, or similar information             | Images and audio, video or call recordings created in connection with our business activities                                                                                                            | <p><br>NO<br></p>  |
| I. Professional or employment-related information                                    | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us                             | <p><br>NO<br></p>  |
| J. Education Information                                                             | Student records and directory information                                                                                                                                                                | <p><br>NO<br></p>  |
| K. Inferences drawn from other personal information                                  | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics                          | <p><br>YES<br></p> |
| L. Sensitive Personal Information                                                    |                                                                                                                                                                                                          | <p><br>NO</p>      |

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We will use and retain the collected personal information as needed to provide the Services or for:

* Category A - 3 months after user account termination
* Category B - 3 months after use account termination
* Category D - 3 months after user account termination
* Category F - 3 months after user account termination
* Category G - 3 months after user account termination
* Category K - 3 months after user account termination

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

* Receiving help through our customer support channels;
* Participation in customer surveys or contests; and
* Facilitation in the delivery of our Services and to respond to your inquiries.

**How do we use and share your personal information?**\
Mindverse AI Pte collects and shares your personal information through:

* Targeting cookies/Marketing cookies

More information about our data collection and sharing practices can be found in this privacy notice and our [Cookie Notice](/more/compliance/cookie-policy).

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You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage.\
You may contact us by email at <compliance@mindverse.ai>, or by referring to the contact details at the bottom of this document.\
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.<br>

**Will your information be shared with anyone else?**\
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.\
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.\
Mindverse AI Pte has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

* Category A. Identifiers, such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
* Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history, and financial information.
* Category D. Commercial information, such as transaction information, purchase history, financial details, and payment information.
* Category F. Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
* Category G. Geolocation data, such as device location.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".

\
Mindverse AI Pte has sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:The categories of third parties to whom we sold personal information are: \
The categories of third parties to whom we shared personal information with are:

* Data Analytics Services
* User Account Registration & Authentication Services

\
**Your rights with respect to your personal data**\
Right to request deletion of the data — Request to delete\
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.\
Right to be informed — Request to know\
Depending on the circumstances, you have a right to know:

* whether we collect and use your personal information;
* the categories of personal information that we collect;
* the purposes for which the collected personal information is used;
* whether we sell or share personal information to third parties;
* the categories of personal information that we sold, shared, or disclosed for a business purpose;
* the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
* the business or commercial purpose for collecting, selling, or sharing personal information; and
* the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.<br>

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights\
We will not discriminate against you if you exercise your privacy rights.<br>

Right to Limit Use and Disclosure of Sensitive Personal Information\
We do not process consumer's sensitive personal information.<br>

Verification process\
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.<br>

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.<br>

Other privacy rights

* You may object to the processing of your personal information.
* You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
* You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise these rights, you can contact us by email at <compliance@mindverse.ai>, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.<br>

**14. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?**<br>

***In Short:** Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.*\
**Virginia CDPA Privacy Notice**\
Under the Virginia Consumer Data Protection Act (CDPA):\
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.\
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.\
"Sale of personal data" means the exchange of personal data for monetary consideration.\
If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.\
The information we collect, use, and disclose about you will vary depending on how you interact with Mindverse AI Pte and our Services. To find out more, please visit the following sections in this document:

* Personal data we collect
* How we use your personal data
* When and with whom we share your personal data

Your rights with respect to your personal data

* Right to be informed whether or not we are processing your personal data
* Right to access your personal data
* Right to correct inaccuracies in your personal data
* Right to request deletion of your personal data
* Right to obtain a copy of the personal data you previously shared with us
* Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Mindverse AI Pte has not sold any personal data to third parties for business or commercial purposes. Mindverse AI Pte will not sell personal data in the future belonging to website visitors, users, and other consumers.<br>

Exercise your rights provided under the Virginia CDPA\
More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice:[ ](/more/compliance/cookie-policy)[https://docs.me.bot/more/compliance/cookie-policy](/more/compliance/cookie-policy)

\
You may contact us by email at <support@mindverse.ai>, by submitting a [data subject access request](https://app.termly.io/notify/3d6d1a2a-0836-4e88-8b77-679e9648cb7d), or by referring to the contact details at the bottom of this document.\
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.<br>

Verification process\
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.\
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.<br>

Right to appeal\
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at <support@mindverse.ai>. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the [Attorney General to submit a complaint](https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint).<br>

**15. DO WE MAKE UPDATES TO THIS NOTICE?**\
***In Short:** Yes, we will update this notice as necessary to stay compliant with relevant laws.*\
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.<br>

**16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?**\
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Hui Shu, by email at <hush@mindverse.ai>.\
If you are a resident in the European Economic Area, the "data controller" of your personal information is MINDVERSE AI PTE. LTD.. MINDVERSE AI PTE. LTD. has appointed **Adam Brogden** [**contact@gdprlocal.com**](mailto:contact@gdprlocal.com) to be its representative in the EEA. You can contact them directly regarding the processing of your information by MINDVERSE AI PTE. LTD., or by post to:

**Instant EU GDPR Representative Ltd.**

**Adam Brogden** [**contact@gdprlocal.com**](mailto:contact@gdprlocal.com)

**Tel +35315549700**

**INSTANT EU GDPR REPRESENTATIVE LTD**

**Office 2,**

**12A Lower Main Street, Lucan Co. Dublin**

**K78 X5P8**

**Ireland**<br>

**17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?**\
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a [data subject access request](https://app.termly.io/notify/3d6d1a2a-0836-4e88-8b77-679e9648cb7d).

**18 Limited Use Disclosure**

Mebot employs OAuth to obtain user consent for accessing their Google Calendar / Google Contacts / Gmail. Following explicit user directions given during chat interactions, the Mebot will:&#x20;

* read or creates calendar events&#x20;
* read your contacts&#x20;
* read your Gmails based on your query&#x20;
* send emails on your behalf&#x20;

The usage of such data is restricted to chat runtime and never statically saved on any disk. Furthermore, MindOS complies with [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), adhering to Limited Use requirements for data use and transfer to other applications.


# Cookie Policy

**Last updated Nov 5, 2025**\
\
This Cookie Policy explains how MINDVERSE AI PTE. LTD. ("**Company**," "**we**," "**us**," and "**our**") uses cookies and similar technologies to recognize you when you visit our website at [https://second.me](https://second.me/)("**Website**"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.\
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.<br>

**What are cookies?**\
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.\
Cookies set by the website owner (in this case, MINDVERSE AI PTE. LTD.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.<br>

**Why do we use cookies?**\
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.<br>

**How can I control cookies?**\
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.\
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.\
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):<br>

**Performance and functionality cookies:**

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

\
**Analytics and customization cookies:**

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

| Name:       | fpTrack                     |
| ----------- | --------------------------- |
| Purpose:    | device fingerprint tracking |
| Provider:   | me.bot                      |
| Service:    | Mebot                       |
| Country:    | United States               |
| Type:       | html\_local\_storage        |
| Expires in: | persistent                  |

| Name:       | \_ga\_#                                                                                                                                                           |
| ----------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Purpose:    | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions |
| Provider:   | me.bot                                                                                                                                                            |
| Service:    | Google Analytics [View Service Privacy Policy](https://policies.google.com/privacy)                                                                               |
| Country:    | United States                                                                                                                                                     |
| Type:       | http\_cookie                                                                                                                                                      |
| Expires in: | 1 year 1 month 4 days                                                                                                                                             |

| Name:       | \_ga                                                                                |
| ----------- | ----------------------------------------------------------------------------------- |
| Purpose:    | Records a particular ID used to come up with data about website usage by the user   |
| Provider:   | me.bot                                                                              |
| Service:    | Google Analytics [View Service Privacy Policy](https://policies.google.com/privacy) |
| Country:    | United States                                                                       |
| Type:       | http\_cookie                                                                        |
| Expires in: | 1 year 1 month 4 days                                                               |

| Name:       | fingerPrint                 |
| ----------- | --------------------------- |
| Purpose:    | device fingerprint tracking |
| Provider:   | me.bot                      |
| Service:    | Mebot                       |
| Country:    | United States               |
| Type:       | html\_local\_storage        |
| Expires in: | persistent                  |

\
**How can I control cookies on my browser?**\
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

* [Chrome](https://support.google.com/chrome/answer/95647#zippy=%2Callow-or-block-cookies)
* [Internet Explorer](https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d)
* [Firefox](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences\&redirectlocale=en-US)
* [Safari](https://support.apple.com/en-ie/guide/safari/sfri11471/mac)
* [Edge](https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd)
* [Opera](https://help.opera.com/en/latest/web-preferences/)

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

* [Digital Advertising Alliance](http://www.aboutads.info/choices/)
* [Digital Advertising Alliance of Canada](https://youradchoices.ca/)
* [European Interactive Digital Advertising Alliance](http://www.youronlinechoices.com/)

\
**What about other tracking technologies, like web beacons?**\
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.<br>

**Do you use Flash cookies or Local Shared Objects?**\
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.\
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the [Website Storage Settings Panel](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html). You can also control Flash Cookies by going to the [Global Storage Settings Panel](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html) and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).\
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.<br>

**Do you serve targeted advertising?**\
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.<br>

**How often will you update this Cookie Policy?**\
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.\
The date at the top of this Cookie Policy indicates when it was last updated.<br>

**Where can I get further information?**\
If you have any questions about our use of cookies or other technologies, please email us at <compliance@mindverse.ai>


# Second Me's Sub-Processors List

We currently authorize some third-party sub-processors to process your data depending on which functions you enable in Me.bot.<br>

<table data-full-width="true"><thead><tr><th width="172">Sub-Processor</th><th width="168">Relevant Services</th><th width="174">Coporate Location</th><th>GDPR Article 45 Mechanism for Transfer</th></tr></thead><tbody><tr><td>APIDeck.com</td><td>Google Calendar OAuth and CRM OAuth</td><td>Belgium</td><td>Standard Contractual Clauses</td></tr><tr><td>Google Firebase</td><td>Firebase Authentication</td><td>United States</td><td>Standard Contractual Clauses</td></tr><tr><td>Microsoft Azure</td><td>Cloud hosting services to host user-generated content that Me.bot collects on the Controller’s behalf, including CDN and LLM API services</td><td>United States</td><td>Standard Contractual Clauses</td></tr><tr><td>Vanta</td><td>Software to work towards GDPR &#x26; USDP compliance.</td><td>United States</td><td>Standard Contractual Clauses</td></tr><tr><td>Brevo</td><td>Software to send marketing emails to customers</td><td>France, Germany, United States, Canada, India and Austria</td><td>Standard Contractual Clauses</td></tr><tr><td>Stripe</td><td>Payment</td><td>United States</td><td>Standard Contractual Clauses</td></tr></tbody></table>


# EU and UK Data Processing Addendum (DPA)

This EU and UK Data Processing Addendum (“DPA”) supplements the Mindverse AI Master Subscription Agreement (the “Agreement”) entered into by and between the customer signing this DPA (“Customer”) and Mindverse AI Pte. (“Company”) By executing the DPA in accordance with Section 11 herein, Customer enters into this DPA on behalf of itself and, to the extent required under applicable Data Protection Laws (defined below), in the name and on behalf of its Affiliates (defined below), if any. This DPA incorporates the terms of the Agreement, and any terms not defined in this DPA shall have the meaning set forth in the Agreement.

## 1. Definitions

1.1 “Affiliate” means (i) an entity of which a party directly or indirectly owns fifty percent (50%) or more of the stock or other equity interest, (ii) an entity that owns at least fifty percent (50%) or more of the stock or other equity interest of a party, or (iii) an entity which is under common control with a party by having at least fifty percent (50%) or more of the stock or other equity interest of such entity and a party owned by the same person, but such entity shall only be deemed to be an Affiliate so long as such ownership exists.

1.2 “Authorized Sub-Processor” means a third-party who has a need to know or otherwise access Customer’s Personal Data to enable Company to perform its obligations under this DPA or the Agreement, and who is either (1) listed in Exhibit B or (2) subsequently authorized under Section 4.2 of this DPA.

1.3 “Company Account Data” means personal data that relates to Company’s relationship with Customer, including the names or contact information of individuals authorized by Customer to access Customer’s account and billing information of individuals that Customer has associated with its account. Company Account Data also includes any data Company may need to collect for the purpose of managing its relationship with Customer, identity verification, or as otherwise required by applicable laws and regulations.

1.4 “Company Usage Data” means Service usage data collected and processed by Company in connection with the provision of the Services, including without limitation data used to identify the source and destination of a communication, activity logs, and data used to optimize and maintain performance of the Services, and to investigate and prevent system abuse.

1.5 “Data Exporter” means Customer.

1.6 “Data Importer” means Company.

1.7 “Data Protection Laws” means any applicable laws and regulations in any relevant jurisdiction relating to the use or processing of Personal Data including: (i) the California Consumer Privacy Act (“CCPA”), (ii) the General Data Protection Regulation (Regulation (EU) 2016/679) (“EU GDPR”) and the EU GDPR as it forms part of the law of England and Wales by virtue of section 3 of the European Union (Withdrawal) Act 2018 (the “UK GDPR”) (together, collectively, the “GDPR”), (iii) the Swiss Federal Act on Data Protection, ; (iv) the UK Data Protection Act 2018; and (v) the Privacy and Electronic Communications (EC Directive) Regulations 2003; in each case, as updated, amended or replaced from time to time. The terms “Data Subject”, “Personal Data”, “Personal Data Breach”, “processing”, “processor,” “controller,” and “supervisory authority” shall have the meanings set forth in the GDPR.

1.8 “EU SCCs” means the standard contractual clauses approved by the European Commission in Commission Decision 2021/914 dated 4 June 2021, for transfers of personal data to countries not otherwise recognized as offering an adequate level of protection for personal data by the European Commission (as amended and updated from time to time), as modified by Section 6.2 of this DPA.

1.9 “ex-EEA Transfer” means the transfer of Personal Data, which is processed in accordance with the GDPR, from the Data Exporter to the Data Importer (or its premises) outside the European Economic Area (the “EEA”), and such transfer is not governed by an adequacy decision made by the European Commission in accordance with the relevant provisions of the GDPR.

1.10 “ex-UK Transfer” means the transfer of Personal Data covered by Chapter V of the UK GDPR, which is processed in accordance with the UK GDPR and the Data Protection Act 2018, from the Data Exporter to the Data Importer (or its premises) outside the United Kingdom (the “UK”), and such transfer is not governed by an adequacy decision made by the Secretary of State in accordance with the relevant provisions of the UK GDPR and the Data Protection Act 2018.

1.11 “Services” shall have the meaning set forth in the Agreement.

1.12 “Standard Contractual Clauses” means the EU SCCs and the UK SCCs.

1.13 “UK SCCs” means the EU SCCs, as amended by the UK Addendum.

## 2. Relationship of the Parties; Processing of Data

2.1 The parties acknowledge and agree that with regard to the processing of Personal Data, Customer may act either as a controller or processor and, except as expressly set forth in this DPA or the Agreement, Company is a processor. Customer shall, in its use of the Services, at all times process Personal Data, and provide instructions for the processing of Personal Data, in compliance with Data Protection Laws. Customer shall ensure that the processing of Personal Data in accordance with Customer’s instructions will not cause Company to be in breach of the Data Protection Laws. Customer is solely responsible for the accuracy, quality, and legality of (i) the Personal Data provided to Company by or on behalf of Customer, (ii) the means by which Customer acquired any such Personal Data, and (iii) the instructions it provides to Company regarding the processing of such Personal Data. Customer shall not provide or make available to Company any Personal Data in violation of the Agreement or otherwise inappropriate for the nature of the Services, and shall indemnify Company from all claims and losses in connection therewith.

2.2 Company shall not process Personal Data (i) for purposes other than those set forth in the Agreement and/or Exhibit A, (ii) in a manner inconsistent with the terms and conditions set forth in this DPA or any other documented instructions provided by Customer, including with regard to transfers of personal data to a third country or an international organization, unless required to do so by Supervisory Authority to which the Company is subject; in such a case, the Company shall inform the Customer of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest, or (iii) in violation of Data Protection Laws. Customer hereby instructs Company to process Personal Data in accordance with the foregoing and as part of any processing initiated by Customer in its use of the Services.

The subject matter, nature, purpose, and duration of this processing, as well as the types of Personal Data collected and categories of Data Subjects, are described in Exhibit A to this DPA.

2.3 Following completion of the Services, at Customer’s choice, Company shall return or delete Customer’s Personal Data, unless further storage of such Personal Data is required or authorized by applicable law. If return or destruction is impracticable or prohibited by law, rule or regulation, Company shall take measures to block such Personal Data from any further processing (except to the extent necessary for its continued hosting or processing required by law, rule or regulation) and shall continue to appropriately protect the Personal Data remaining in its possession, custody, or control. If Customer and Company have entered into Standard Contractual Clauses as described in Section 6 (Transfers of Personal Data), the parties agree that the certification of deletion of Personal Data that is described in Clause 8.1(d) and Clause 8.5 of the EU SCCs (as applicable) shall be provided by Company to Customer only upon Customer’s request.

2.4 CCPA. Except with respect to Company Account Data and Company Usage Data, the parties acknowledge and agree that Company is a service provider for the purposes of the CCPA (to the extent it applies) and is receiving personal information from Customer in order to provide the Services pursuant to the Agreement, which constitutes a business purpose. Company shall not sell any such personal information. Company shall not retain, use or disclose any personal information provided by Customer pursuant to the Agreement except as necessary for the specific purpose of performing the Services for Customer pursuant to the Agreement, or otherwise as set forth in the Agreement or as permitted by the CCPA. The terms “personal information,” “service provider,” “sale,” and “sell” are as defined in Section 1798.140 of the CCPA. Company certifies that it understands the restrictions of this Section 2.5.

## 3. Confidentiality

3.1 Company shall ensure that any person it authorizes to process Personal Data has agreed to protect Personal Data in accordance with Company’s confidentiality obligations in the Agreement. Customer agrees that Company may disclose Personal Data to its advisers, auditors or other third parties as reasonably required in connection with the performance of its obligations under this DPA, the Agreement, or the provision of Services to Customer.<br>

## 4. Authorized Sub-Processors

4.1 Customer acknowledges and agrees that Company may (1) engage its Affiliates as well as the Authorized Sub-Processors on the List (defined below) to access and process Personal Data in connection with the Services and (2) from time to time engage additional third parties for the purpose of providing the Services, including without limitation the processing of Personal Data. By way of this DPA, Customer provides general written authorization to Company to engage sub-processors as necessary to perform the Services.

4.2 A list of Company’s current Authorized Sub-Processors (the “List”) is available to Customer at <https://docs.mindos.com/compliance/mindos.coms-sub-processors-list>. Such List may be updated by Company from time to time. Company will provide a mechanism to subscribe to notifications (which may include but are not limited to email notifications) of new Authorized Sub-Processors and Customer, if it wishes, will subscribe to such notifications where available. If Customer does not subscribe to such notifications, Customer waives any right it may have to receive prior notice of changes to Authorized Sub-Processors. At least ten (10) days before enabling any third party other than existing Authorized Sub-Processors to access or participate in the processing of Personal Data, Company will add such third party to the List and notify subscribers, including Customer, via the aforementioned notifications. Customer may object to such an engagement by informing Company in writing within ten (10) days of receipt of the aforementioned notice by Customer, provided such objection is in writing and based on reasonable grounds relating to data protection. Customer acknowledges that certain sub-processors are essential to providing the Services and that objecting to the use of a sub-processor may prevent Company from offering the Services to Customer.

4.3 If Customer reasonably objects to an engagement in accordance with Section 4.2, and Company cannot provide a commercially reasonable alternative within a reasonable period of time, Customer may discontinue the use of the affected Service by providing written notice to Company. Discontinuation shall not relieve Customer of any fees owed to Company under the Agreement.

4.4 If Customer does not object to the engagement of a third party in accordance with Section 4.2 within ten (10) days of notice by Company, that third party will be deemed an Authorized Sub-Processor for the purposes of this DPA.

4.5 Company will enter into a written agreement with the Authorized Sub-Processor imposing on the Authorized Sub-Processor data protection obligations comparable to those imposed on Company under this DPA with respect to the protection of Personal Data. In case an Authorized Sub-Processor fails to fulfill its data protection obligations under such written agreement with Company, Company will remain liable to Customer for the performance of the Authorized Sub-Processor’s obligations under such agreement.

4.6 If Customer and Company have entered into Standard Contractual Clauses as described in Section 6 (Transfers of Personal Data), (i) the above authorizations will constitute Customer’s prior written consent to the subcontracting by Company of the processing of Personal Data if such consent is required under the Standard Contractual Clauses, and (ii) the parties agree that the copies of the agreements with Authorized Sub-Processors that must be provided by Company to Customer pursuant to Clause 9(c) of the EU SCCs may have commercial information, or information unrelated to the Standard Contractual Clauses or their equivalent, removed by the Company beforehand, and that such copies will be provided by the Company only upon request by Customer.

## 5. Security of Personal Data.

#### 5.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Company shall maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing Personal Data. Exhibit C sets forth additional information about Company’s technical and organizational security measures.

### Transfers of Personal Data

#### 5.2 The parties agree that Company may transfer Personal Data processed under this DPA outside the EEA, the UK, or Switzerland as necessary to provide the Services. Customer acknowledges that Company’s primary processing operations take place in the United States, and that the transfer of Customer’s Personal Data to the United States is necessary for the provision of the Services to Customer. If Company transfers Personal Data protected under this DPA to a jurisdiction for which the European Commission has not issued an adequacy decision, Company will ensure that appropriate safeguards have been implemented for the transfer of Personal Data in accordance with Data Protection Laws.

#### 5.3 Ex-EEA Transfers. The parties agree that ex-EEA Transfers are made pursuant to the EU SCCs, which are deemed entered into (and incorporated into this DPA by this reference) and completed as follows:

5.3.1 Module One (Controller to Controller) of the EU SCCs apply when Company is processing Personal Data as a controller pursuant to Section 9 of this DPA.

5.3.2 Module Two (Controller to Processor) of the EU SCCs apply when Customer is a controller and Company is processing Personal Data for Customer as a processor pursuant to Section 2 of this DPA.

5.3.3 Module Three (Processor to Sub-Processor) of the EU SCCs apply when Customer is a processor and Company is processing Personal Data on behalf of Customer as a sub-processor.

#### 5.4 For each module, where applicable the following applies:

5.4.1 The optional docking clause in Clause 7 does not apply.

5.4.2 In Clause 9, Option 2 (general written authorization) applies, and the minimum time period for prior notice of sub-processor changes shall be as set forth in Section 4.2 of this DPA;

5.4.3 In Clause 11, the optional language does not apply;

5.4.4 All square brackets in Clause 13 are hereby removed;

5.4.5 In Clause 17 (Option 1), the EU SCCs will be governed by Ireland law.

5.4.6 In Clause 18(b), disputes will be resolved before the courts of Ireland;

5.4.7 Exhibit B to this DPA contains the information required in Annex I and Annex III of the EU SCCs;

5.4.8 Exhibit C to this DPA contains the information required in Annex II of the EU SCCs; and

5.4.9 By entering into this DPA, the parties are deemed to have signed the EU SCCs incorporated herein, including their Annexes.

#### 5.5 Ex-UK Transfers. The parties agree that ex-UK Transfers are made pursuant to the UK SCCs, which are deemed entered into and incorporated into this DPA by reference, and amended and completed in accordance with the UK Addendum, which is incorporated herein as Exhibit D of this DPA. <a href="#heading-h.2et92p0" id="heading-h.2et92p0"></a>

#### 5.6 Transfers from Switzerland. The parties agree that transfers from Switzerland are made pursuant to the EU SCCs with the following modifications:

5.6.1 The terms “General Data Protection Regulation” or “Regulation (EU) 2016/679” as utilized in the EU SCCs shall be interpreted to include the Federal Act on Data Protection of 19 June 1992 (the “FADP,” and as revised as of 25 September 2020, the “Revised FADP”) with respect to data transfers subject to the FADP.

5.6.2 The terms of the EU SCCs shall be interpreted to protect the data of legal entities until the effective date of the Revised FADP.

5.6.3 Clause 13 of the EU SCCs is modified to provide that the Federal Data Protection and Information Commissioner (“FDPIC”) of Switzerland shall have authority over data transfers governed by the FADP and the appropriate EU supervisory authority shall have authority over data transfers governed by the GDPR. Subject to the foregoing, all other requirements of Section 13 shall be observed.

5.6.4 The term “EU Member State” as utilized in the EU SCCs shall not be interpreted in such a way as to exclude Data Subjects in Switzerland from exercising their rights in their place of habitual residence in accordance with Clause 18(c) of the EU SCCs.

#### 5.7 Supplementary Measures. In respect of any ex-EEA Transfer or ex-UK Transfer, the following supplementary measures shall apply:

5.7.1 As of the date of this DPA, the Data Importer has not received any formal legal requests from any government intelligence or security service/agencies in the country to which the Personal Data is being exported, for access to (or for copies of) Customer’s Personal Data (“Government Agency Requests”)**;**

5.7.2 If, after the date of this DPA, the Data Importer receives any Government Agency Requests, Company shall attempt to redirect the law enforcement or government agency to request that data directly from Customer. As part of this effort, Company may provide Customer’s basic contact information to the government agency. If compelled to disclose Customer’s Personal Data to a law enforcement or government agency, Company shall give Customer reasonable notice of the demand and cooperate to allow Customer to seek a protective order or other appropriate remedy unless Company is legally prohibited from doing so. Company shall not voluntarily disclose Personal Data to any law enforcement or government agency. Data Exporter and Data Importer shall (as soon as reasonably practicable) discuss and determine whether all or any transfers of Personal Data pursuant to this DPA should be suspended in the light of the such Government Agency Requests; and

5.7.3 The Data Exporter and Data Importer will meet as needed to consider whether:

i) the protection afforded by the laws of the country of the Data Importer to data subjects whose Personal Data is being transferred is sufficient to provide broadly equivalent protection to that afforded in the EEA or the UK, whichever the case may be;

ii) additional measures are reasonably necessary to enable the transfer to be compliant with the Data Protection Laws; and

iii) it is still appropriate for Personal Data to be transferred to the relevant Data Importer, taking into account all relevant information available to the parties, together with guidance provided by the supervisory authorities.

5.7.4 If Data Protection Laws require the Data Exporter to execute the Standard Contractual Clauses applicable to a particular transfer of Personal Data to a Data Importer as a separate agreement, the Data Importer shall, on request of the Data Exporter, promptly execute such Standard Contractual Clauses incorporating such amendments as may reasonably be required by the Data Exporter to reflect the applicable appendices and annexes, the details of the transfer and the requirements of the relevant Data Protection Laws.

5.7.5 If either (i) any of the means of legitimizing transfers of Personal Data outside of the EEA or UK set forth in this DPA cease to be valid or (ii) any supervisory authority requires transfers of Personal Data pursuant to those means to be suspended, then Data Importer may by notice to the Data Exporter, with effect from the date set out in such notice, amend or put in place alternative arrangements in respect of such transfers, as required by Data Protection Laws.

### Rights of Data Subjects

#### 5.8 Company shall, to the extent permitted by law, notify Customer upon receipt of a request by a Data Subject to exercise the Data Subject’s right of: access, rectification, erasure, data portability, restriction or cessation of processing, withdrawal of consent to processing, and/or objection to being subject to processing that constitutes automated decision-making (such requests individually and collectively “Data Subject Request(s)”). If Company receives a Data Subject Request in relation to Customer’s data, Company will advise the Data Subject to submit their request to Customer and Customer will be responsible for responding to such request, including, where necessary, by using the functionality of the Services. Customer is solely responsible for ensuring that Data Subject Requests for erasure, restriction or cessation of processing, or withdrawal of consent to processing of any Personal Data are communicated to Company, and, if applicable, for ensuring that a record of consent to processing is maintained with respect to each Data Subject.

#### 5.9 Company shall, at the request of the Customer, and taking into account the nature of the processing applicable to any Data Subject Request, apply appropriate technical and organizational measures to assist Customer in complying with Customer’s obligation to respond to such Data Subject Request and/or in demonstrating such compliance, where possible, *provided that* (i) Customer is itself unable to respond without Company’s assistance and (ii) Company is able to do so in accordance with all applicable laws, rules, and regulations. Customer shall be responsible to the extent legally permitted for any costs and expenses arising from any such assistance by Company.

## 6. Actions and Access Requests; Audits

#### 6.1 Company shall, taking into account the nature of the processing and the information available to Company, provide Customer with reasonable cooperation and assistance where necessary for Customer to comply with its obligations under the GDPR to conduct a data protection impact assessment and/or to demonstrate such compliance, *provided that* Customer does not otherwise have access to the relevant information. Customer shall be responsible to the extent legally permitted for any costs and expenses arising from any such assistance by Company.

#### 6.2 Company shall, taking into account the nature of the processing and the information available to Company, provide Customer with reasonable cooperation and assistance with respect to Customer’s cooperation and/or prior consultation with any Supervisory Authority, where necessary and where required by the GDPR. Customer shall be responsible to the extent legally permitted for any costs and expenses arising from any such assistance by Company.

#### 6.3 Company shall maintain records sufficient to demonstrate its compliance with its obligations under this DPA, and retain such records for a period of three (3) years after the termination of the Agreement. Customer shall, with reasonable notice to Company, have the right to review, audit and copy such records at Company’s offices during regular business hours.

#### 6.4 Upon Customer’s written request at reasonable intervals, and subject to reasonable confidentiality controls, Company shall, either (i) make available for Customer’s review copies of certifications or reports demonstrating Company’s compliance with prevailing data security standards applicable to the processing of Customer’s Personal Data, or (ii) if the provision of reports or certifications pursuant to (i) is not reasonably sufficient under Data Protection Laws, allow Customer’s independent third party representative to conduct an audit or inspection of Company’s data security infrastructure and procedures that is sufficient to demonstrate Company’s compliance with its obligations under Data Protection Laws, provided that (a) Customer provides reasonable prior written notice of any such request for an audit and such inspection shall not be unreasonably disruptive to Company’s business; (b) such audit shall only be performed during business hours and occur no more than once per calendar year; and (c) such audit shall be restricted to data relevant to Customer. Customer shall be responsible for the costs of any such audits or inspections, including without limitation a reimbursement to Company for any time expended for on-site audits. If Customer and Company have entered into Standard Contractual Clauses as described in Section 6 (Transfers of Personal Data), the parties agree that the audits described in Clause 8.9 of the EU SCCs shall be carried out in accordance with this Section 8.4.

#### 6.5 Company shall immediately notify Customer if an instruction, in the Company’s opinion, infringes the Data Protection Laws or Supervisory Authority.

#### 6.6 In the event of a Personal Data Breach, Company shall, without undue delay, inform Customer of the Personal Data Breach and take such steps as Company in its sole discretion deems necessary and reasonable to remediate such violation (to the extent that remediation is within Company’s reasonable control).

#### 6.7 In the event of a Personal Data Breach, Company shall, taking into account the nature of the processing and the information available to Company, provide Customer with reasonable cooperation and assistance necessary for Customer to comply with its obligations under the GDPR with respect to notifying (i) the relevant Supervisory Authority and (ii) Data Subjects affected by such Personal Data Breach without undue delay.

#### 6.8 The obligations described in Sections 8.6 and 8.7 shall not apply in the event that a Personal Data Breach results from the actions or omissions of Customer. Company’s obligation to report or respond to a Personal Data Breach under Sections 8.6 and 8.7 will not be construed as an acknowledgement by Company of any fault or liability with respect to the Personal Data Breach.

## 7. Company’s Role as a Controller.&#x20;

The parties acknowledge and agree that with respect to Company Account Data and Company Usage Data, Company is an independent controller, not a joint controller with Customer. Company will process Company Account Data and Company Usage Data as a controller (i) to manage the relationship with Customer; (ii) to carry out Company’s core business operations, such as accounting, audits, tax preparation and filing and compliance purposes; (iii) to monitor, investigate, prevent and detect fraud, security incidents and other misuse of the Services, and to prevent harm to Customer; (iv) for identity verification purposes; (v) to comply with legal or regulatory obligations applicable to the processing and retention of Personal Data to which Company is subject; and (vi) as otherwise permitted under Data Protection Laws and in accordance with this DPA and the Agreement. Company may also process Company Usage Data as a controller to provide, optimize, and maintain the Services, to the extent permitted by Data Protection Laws. Any processing by the Company as a controller shall be in accordance with the Company’s privacy policy set forth at <https://docs.mindos.com/compliance/privacy-policy>.

## 8. Conflict

In the event of any conflict or inconsistency among the following documents, the order of precedence will be: (1) the applicable terms in the Standard Contractual Clauses; (2) the terms of this DPA; (3) the Agreement; and (4) the Company’s privacy policy. Any claims brought in connection with this DPA will be subject to the terms and conditions, including, but not limited to, the exclusions and limitations set forth in the Agreement.

## 9. Execution of this DPA

Company has pre-signed this DPA, in the signature block below and in each of the main body, and Exhibit B (as the “data importer”). To complete this DPA, Customer must: (i) complete the information requested in the signature block below and sign there, (ii) complete the information requested of the “data exporter” on Exhibits B, and (iii) send the completed and signed Addendum to Company by email to <compliance@mindverse.ai>. Upon receipt of the validly completed Addendum by Company at this email address, this DPA will become legally binding.

<table data-header-hidden><thead><tr><th width="373"></th><th></th></tr></thead><tbody><tr><td><strong>Customer</strong></td><td><strong>Mindverse AI Pte.</strong></td></tr><tr><td><p>Signature:</p><p>Customer Legal Name:</p></td><td>Signature: <img src="/files/MreDFO7iWAeHbSCohVUN" alt="" data-size="line"></td></tr><tr><td>Print Name:</td><td>Print Name: Hui Shu</td></tr><tr><td>Title:</td><td>Title: Data Protection Officer</td></tr><tr><td>Date:</td><td>Date: 2023/08/03</td></tr></tbody></table>

## **Exhibit A**

**Details of Processing**

**Nature and Purpose of Processing:** Company will process Customer’s Personal Data as necessary to provide the Services under the Agreement, for the purposes specified in the Agreement and this DPA, and in accordance with Customer’s instructions as set forth in this DPA. The nature of processing includes, without limitation:

* Receiving data, including collection, accessing, retrieval, recording, and data entry
* Protecting data, including restricting, encrypting, and security testing
* Holding data, including storage, organization, and structuring
* Erasing data, including destruction and deletion
* Analyzing data, including product usage assessment
* Sharing data, including disclosure to subprocessors as permitted in this DPA

**Duration of Processing:** Company will process Customer’s Personal Data as long as required (i) to provide the Services to Customer under the Agreement; (ii) for Company’s legitimate business needs; or (iii) by applicable law or regulation. Company Account Data and Company Usage Data will be processed and stored as set forth in Company’s privacy policy.

**Categories of Data Subjects:** Customer’s employees, consultants, contractors, and/or agents.

**Categories of Personal Data:** Company processes Personal Data contained in Company Account Data, Company Usage Data, and any Personal Data provided by Customer (including any Personal Data Customer collects from its end users and processes through its use of the Services) or collected by Company in order to provide the Services or as otherwise set forth in the Agreement or this DPA. Categories of Personal Data include name, email, job title, username, Company device identifiers (e.g. serial number), IP address for company device, installed applications for company device, background check verification records (at discretion of Controller), security training records.

**Sensitive Data or Special Categories of Data:** Customers are prohibited from providing sensitive personal data or special categories of data to Company, including without limitation, any data which discloses the criminal histor&#x79;***.***

## **Exhibit B**

The following includes the information required by Annex I and Annex III of the EU SCCs, and Table 1, Annex 1A, and Annex 1B of the UK Addendum.

1. **The Parties**

**Data exporter(s):**

Name:

Trading Name (if different):

Address: ;

Official Registration Number (if any) (company number or similar identifier):

Contact person’s name, position and contact details: , ,

Activities relevant to the data transferred under these Clauses: As described in Section 2 of the DPA.

Signature and date:

Role (controller/processor): Controller

**Data importer(s):**

Name: Mindverse AI Pte.

Trading Name (if different): Mindverse

Address and contact information:

PAYA LEBAR SQUARE, 60 PAYA LEBAR ROAD, #12-03, Postal 409051, Singapore

<compliance@mindverse.ai>

Official Registration Number (if any) (company number or similar identifier): N/A

Activities relevant to the data transferred under these Clauses: ... As described in Section 2 of the DPA.

Signature and date:

Role (controller/processor): As described in Section 2 of the DPA.

2. **Description of the Transfer**

| **Data Subjects**                                                                   | As described in Exhibit A of the DPA                                                                                               |
| ----------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| **Categories of Personal Data**                                                     | As described in Exhibit A of the DPA                                                                                               |
| **Special Category Personal Data (if applicable)**                                  | As described in Exhibit A of the DPA                                                                                               |
| **Nature of the Processing**                                                        | As described in Exhibit A of the DPA                                                                                               |
| **Purposes of Processing**                                                          | As described in Exhibit A of the DPA                                                                                               |
| **Duration of Processing and Retention (or the criteria to determine such period)** | As described in Exhibit A of the DPA                                                                                               |
| **Frequency of the transfer**                                                       | As necessary to provide perform all obligations and rights with respect to Personal Data as provided in the Agreement or DPA       |
| **Recipients of Personal Data Transferred to the Data Importer**                    | Company will maintain a list of Authorized Sub-Processors at: <https://docs.mindos.com/compliance/mindos.coms-sub-processors-list> |

3. **Competent Supervisory Authority**

The supervisory authority shall be the supervisory authority of the Data Exporter, as determined in accordance with Clause 13 of the EU SCCs. The supervisory authority for the purposes of the UK Addendum shall be the UK Information Commissioner’s Officer.

## **Exhibit C**

**Description of the Technical and Organisational Security Measures implemented by the Data Importer**

The following includes the information required by Annex II of the EU SCCs and Annex II of the UK Addendum.

| **Technical and Organizational Security Measure**                                                                                                                      | **Details**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Measures of pseudonymisation and encryption of personal data                                                                                                           | Company has deployed secure methods and protocols for transmission of confidential or sensitive information over public networks. Databases housing sensitive customer data are encrypted at rest. Company uses only recommended secure cipher suites and protocols to encrypt all traffic in transit and Customer Data is securely encrypted with strong ciphers and configurations when at rest.                                                                                                                                                                                                                                                         |
| Measures for ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services                                               | Company’s customer agreements contain strict confidentiality obligations. Additionally, Company requires every downstream Subprocessor to sign confidentiality provisions that are substantially similar to those contained in Company’s customer agreements.                                                                                                                                                                                                                                                                                                                                                                                              |
| Measures for ensuring the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident          | <p>Daily, weekly and monthly backups of production datastores are taken.<br></p><p>Backups are periodically tested in accordance with information security and data management policies.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Processes for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing | <p>Company has utilized automatic vulnerability scanners for security flaws.</p><p>Company employs security review process for all product features.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Measures for user identification and authorization                                                                                                                     | Company uses secure access protocols and processes and follows industry best-practices for authentication, including Multifactor Authentication and Single Sign On (SSO). All production access requires the use of two-factor authentication, and network infrastructure is securely configured to vendor and industry best practices to block all unnecessary ports, services, and unauthorized network traffic.                                                                                                                                                                                                                                         |
| Measures for the protection of data during transmission                                                                                                                | Company has deployed secure methods and protocols for transmission of confidential or sensitive information over public networks. Company uses only recommended secure cipher suites and protocols to encrypt all traffic in transit (i.e. TLS 1.2)                                                                                                                                                                                                                                                                                                                                                                                                        |
| Measures for the protection of data during storage                                                                                                                     | Encryption-at-rest is automated using Micorsoft Azure’s transparent disk encryption, which uses industry standard AES-256 encryption to secure all volume (disk) data. All keys are fully managed by Azure.                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Measures for ensuring physical security of locations at which personal data are processed                                                                              | All Company processing occurs in physical data centers that are managed by Azure.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Measures for ensuring events logging                                                                                                                                   | Company monitors access to applications, tools, and resources that process or store Customer Data, including cloud services. Monitoring of security logs is managed by the security and engineering teams. Log activities are investigated when necessary and escalated appropriately.                                                                                                                                                                                                                                                                                                                                                                     |
| Measures for ensuring system configuration, including default configuration                                                                                            | Company adheres to a change management process to administer changes to the production environment for the Services, including changes to its underlying software, applications, and systems. All production changes are automated through CI/CD tools to ensure consistent configurations.                                                                                                                                                                                                                                                                                                                                                                |
| Measures for internal IT and IT security governance and management                                                                                                     | Company undergoes periodic processes required by Vanta Inc’s security program which includes administrative, organizational, technical, and physical safeguards reasonably designed to protect the Services and confidentiality, integrity, and availability of Customer Data.                                                                                                                                                                                                                                                                                                                                                                             |
| Measures for certification/assurance of processes and products                                                                                                         | Company undergoes periodic processes required by Vanta Inc’s security program which includes automatic tests for compliance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Measures for ensuring data minimisation                                                                                                                                | Company’s Customers unilaterally determine what data they route through the Services. As such, Company operates on a shared responsibility model. Company gives Customers control over exactly what data enters the platform. Additionally, Company has built in self-service functionality to the Services that allows Customers to delete and suppress data at their discretion.                                                                                                                                                                                                                                                                         |
| Measures for ensuring data quality                                                                                                                                     | <p>Company has a multi-tiered approach for ensuring data quality. These measures include: (i) unit testing to ensure quality of logic used to process API calls, (ii) database schema validation rules which execute against data before it is saved to our database. Company applies these measures across the board, both to ensure the quality of any Usage Data that Company collects and to ensure that the Company Platform is operating within expected parameters.</p><p>Company ensures that data quality is maintained from the time a Customer sends Customer Data into the Services and until that Customer Data is presented or exported.</p> |
| Measures for ensuring limited data retention                                                                                                                           | Customers unilaterally determine what data they route through the Services. As such, Company operates on a shared responsibility model. If a Customer is unable to delete Personal Data via the self-services functionality of the Services, then the Company deletes such Personal Data upon the Customer's written request, within the timeframe specified in this DPA and in accordance with Applicable Data Protection Law. All Personal Data is deleted from the Services following service termination.                                                                                                                                              |
| Measures for ensuring accountability                                                                                                                                   | Company has adopted measures for ensuring accountability, such as implementing data protection and information security policies across the business, recording and reporting Personal Data Breaches, and formally assigning roles and responsibilities for information security and data privacy functions. Additionally, the Company conducts regular third-party audits to ensure compliance with our privacy and security standards.                                                                                                                                                                                                                   |
| Measures for allowing data portability and ensuring erasure                                                                                                            | <p>Personal Data submitted to the Services by Customer may be deleted by the Customer or at the Customer’s request.</p><p>Personal Data is incidental to the Company’s Services. Based on Privacy by Design and Data Minimization principles, Company severely limits the instances of Personal Data collection and processing within the Services. Most use cases for porting Personal Data from Company are not applicable. However, Company will respond to all requests for data porting in order to address Customer needs.</p>                                                                                                                       |
| Technical and organizational measures of sub-processors                                                                                                                | The Company enters into Data Processing Agreements with its Authorized Sub-Processors with data protection obligations substantially similar to those contained in this DPA.                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |

## **Exhibit D**

**UK Addendum**

**International Data Transfer Addendum to the EU Commission Standard Contractual Clauses**

#### **Part 1: Tables**

Table 1: Parties

| **Start Date**       | This UK Addendum shall have the same effective date as the DPA |                             |
| -------------------- | -------------------------------------------------------------- | --------------------------- |
| **The Parties**      | Exporter                                                       | Importer                    |
| **Parties’ Details** | Customer                                                       | Company                     |
| **Key Contact**      | *See* Exhibit B of this DPA                                    | *See* Exhibit B of this DPA |

Table 2: Selected SCCs, Modules and Selected Clauses

| EU SCCs | The Version of the Approved EU SCCs which this UK Addendum is appended to as defined in the DPA and completed by Section 6.2 and 6.3 of the DPA. |
| ------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |

Table 3: Appendix Information

“Appendix Information” means the information which must be provided for the selected modules as set out in the Appendix of the Approved EU SCCs (other than the Parties), and which for this UK Addendum is set out in:

|                                                                                                                                              |                                    |
| -------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------- |
| Annex 1A: List of Parties                                                                                                                    | As per Table 1 above               |
| <h4>Annex 2B: Description of Transfer</h4>                                                                                                   | *See Exhibit B of this DPA*        |
| <h4>Annex II: Technical and organisational measures including technical and organisational measures to ensure the security of the data:</h4> | <h4>See Exhibit C of this DPA</h4> |
| <h4>Annex III: List of Sub processors (Modules 2 and 3 only):</h4>                                                                           | <h4>See Exhibit B of this DPA</h4> |

**Table 4: Ending this UK Addendum when the Approved UK Addendum Changes**

#### **\[SELECT OPTION] \[*****Note: This provision permits the selected party (if any) to terminate the UK Addendum if the ICO changes the approved UK Addendum which directly results in a substantial, disproportionate, and demonstrable increase in (a) its direct costs of performing its obligations under the UK Addendum or (b) its risk under the UK Addendum.]***

| Ending this UK Addendum when the Approved UK Addendum changes | <p>x Importer</p><p>x Exporter</p><p>☐ Neither Party</p> |
| ------------------------------------------------------------- | -------------------------------------------------------- |

#### **Entering into this UK Addendum:**

* Each party agrees to be bound by the terms and conditions set out in this UK Addendum, in exchange for the other party also agreeing to be bound by this UK Addendum.
* Although Annex 1A and Clause 7 of the Approved EU SCCs require signature by the Parties, for the purpose of making ex-UK Transfers, the Parties may enter into this UK Addendum in any way that makes them legally binding on the Parties and allows data subjects to enforce their rights as set out in this UK Addendum. Entering into this UK Addendum will have the same effect as signing the Approved EU SCCs and any part of the Approved EU SCCs.

#### **Interpretation of this UK Addendum**

* Where this UK Addendum uses terms that are defined in the Approved EU SCCs those terms shall have the same meaning as in the Approved EU SCCs. In addition, the following terms have the following meanings:

| UK Addendum             | means this International Data Transfer Addendum incorporating the EU SCCs, attached to the DPA as Exhibit D.                                                                                                                                                                                                                            |
| ----------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| EU SCCs                 | means the version(s) of the Approved EU SCCs which this UK Addendum is appended to, as set out in Table 2, including the Appendix Information                                                                                                                                                                                           |
| Appendix Information    | shall be as set out in Table 3                                                                                                                                                                                                                                                                                                          |
| Appropriate Safeguards  | means the standard of protection over the personal data and of data subjects’ rights, which is required by UK Data Protection Laws when you are making an ex-UK Transfer relying on standard data protection clauses under Article 46(2)(d) UK GDPR.                                                                                    |
| Approved UK Addendum    | means the template Addendum issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022, as may be revised under Section ‎18 of the UK Addendum.                                                                                                                           |
| Approved EU SCCs        | means the standard contractual clauses approved by the European Commission in Commission Decision 2021/914 dated 4 June 2021, for transfers of personal data to countries not otherwise recognized as offering an adequate level of protection for personal data by the European Commission (as amended and updated from time to time). |
| ICO                     | means the Information Commissioner of the United Kingdom.                                                                                                                                                                                                                                                                               |
| ex-UK Transfer          | shall have the same definition as set forth in the DPA .                                                                                                                                                                                                                                                                                |
| UK                      | means the United Kingdom of Great Britain and Northern Ireland                                                                                                                                                                                                                                                                          |
| UK Data Protection Laws | means all laws relating to data protection, the processing of personal data, privacy and/or electronic communications in force from time to time in the UK, including the UK GDPR and the Data Protection Act 2018.                                                                                                                     |
| UK GDPR                 | shall have the definition set forth in the DPA.                                                                                                                                                                                                                                                                                         |

* The UK Addendum must always be interpreted in a manner that is consistent with UK Data Protection Laws and so that it fulfills the Parties’ obligation to provide the Appropriate Safeguards.
* If the provisions included in the UK Addendum amend the Approved EU SCCs in any way which is not permitted under the Approved EU SCCs or the Approved UK Addendum, such amendment(s) will not be incorporated in the UK Addendum and the equivalent provision of the Approved EU SCCs will take their place.
* If there is any inconsistency or conflict between UK Data Protection Laws and the UK Addendum, UK Data Protection Laws will apply.
* If the meaning of the UK Addendum is unclear or there is more than one meaning, the meaning which most closely aligns with UK Data Protection Laws applies.
* Any references to legislation (or specific provisions of legislation) means that legislation (or specific provision) as it may change over time. This includes where that legislation (or specific provision) has been consolidated, re-enacted and/or replaced after the UK Addendum has been entered into.

#### **Hierarchy**

* Although Clause 5 of the Approved EU SCCs sets out that the Approved EU SCCs prevail over all related agreements between the parties, the parties agree that, for ex-UK Transfers, the hierarchy in Section 10 below will prevail.
* Where there is any inconsistency or conflict between the Approved UK Addendum and the EU SCCs (as applicable), the Approved UK Addendum overrides the EU SCCs, except where (and in so far as) the inconsistent or conflicting terms of the EU SCCs provides greater protection for data subjects, in which case those terms will override the Approved UK Addendum.
* Where this UK Addendum incorporates EU SCCs which have been entered into to protect ex-EU Transfers subject to the GDPR, then the parties acknowledge that nothing in the UK Addendum impacts those EU SCCs.

#### **Incorporation and Changes to the EU SCCs:** <a href="#heading-h.2s8eyo1" id="heading-h.2s8eyo1"></a>

* This UK Addendum incorporates the EU SCCs which are amended to the extent necessary so that:

1. together they operate for data transfers made by the data exporter to the data importer, to the extent that UK Data Protection Laws apply to the data exporter’s processing when making that data transfer, and they provide Appropriate Safeguards for those data transfers;
2. Sections 9 to 11 above override Clause 5 (Hierarchy) of the EU SCCs; and
3. the UK Addendum (including the EU SCCs incorporated into it) is (1) governed by the laws of England and Wales and (2) any dispute arising from it is resolved by the courts of England and Wales.

* Unless the parties have agreed alternative amendments which meet the requirements of Section 12 of this UK Addendum, the provisions of Section 15 of this UK Addendum will apply.

**No amendments to the Approved EU SCCs other than to meet the requirements of Section 12 of this UK Addendum may be made.**

**The following amendments to the EU SCCs (for the purpose of Section 12 of this UK Addendum) are made:**

1. References to the “Clauses” means this UK Addendum, incorporating the EU SCCs;
2. In Clause 2, delete the words: “and, with respect to data transfers from controllers to processors and/or processors to processors, standard contractual clauses pursuant to Article 28(7) of Regulation (EU) 2016/679”,
3. Clause 6 (Description of the transfer(s)) is replaced with: “The details of the transfers(s) and in particular the categories of personal data that are transferred and the purpose(s) for which they are transferred) are those specified in Annex I.B where UK Data Protection Laws apply to the data exporter’s processing when making that transfer.”;
4. Clause 8.7(i) of Module 1 is replaced with: “it is to a country benefitting from adequacy regulations pursuant to Section 17A of the UK GDPR that covers the onward transfer”;
5. Clause 8.8(i) of Modules 2 and 3 is replaced with: “the onward transfer is to a country benefitting from adequacy regulations pursuant to Section 17A of the UK GDPR that covers the onward transfer;”
6. References to “Regulation (EU) 2016/679”, “Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation)” and “that Regulation” are all replaced by “UK Data Protection Laws”. References to specific Article(s) of “Regulation (EU) 2016/679” are replaced with the equivalent Article or Section of UK Data Protection Laws;
7. References to Regulation (EU) 2018/1725 are removed;
8. References to the “European Union”, “Union”, “EU”, “EU Member State”, “Member State” and “EU or Member State” are all replaced with the “UK”;
9. The reference to “Clause 12(c)(i)” at Clause 10(b)(i) of Module one, is replaced with “Clause 11(c)(i)”;
10. Clause 13(a) and Part C of Annex I are not used;
11. The “competent supervisory authority” and “supervisory authority” are both replaced with the “Information Commissioner”;
12. In Clause 16(e), subsection (i) is replaced with: “the Secretary of State makes regulations pursuant to Section 17A of the Data Protection Act 2018 that cover the transfer of personal data to which these clauses apply;”;
13. Clause 17 is replaced with: “These Clauses are governed by the laws of England and Wales”;
14. Clause 18 is replaced with: “Any dispute arising from these Clauses shall be resolved by the courts of England and Wales.” A data subject may also bring legal proceedings against the data exporter and/or data importer before the courts of any country in the UK. The parties agree to submit themselves to the jurisdiction of such courts.”; and
15. The footnotes to the Approved EU SCCs do not form part of the UK Addendum, except for footnotes 8, 9, 10 and 11.

#### **Amendments to the UK Addendum** <a href="#heading-h.lnxbz9" id="heading-h.lnxbz9"></a>

**The parties may agree to change Clauses 17 and/or 18 of the EU SCCs to refer to the laws and/or courts of Scotland or Northern Ireland.**

**If the parties wish to change the format of the information included in Part 1: Tables of the Approved UK Addendum, they may do so by agreeing to the change in writing, provided that the change does not reduce the Appropriate Safeguards.**

**From time to time, the ICO may issue a revised Approved UK Addendum which:**

1. makes reasonable and proportionate changes to the Approved UK Addendum, including correcting errors in the Approved UK Addendum; and/or
2. reflects changes to UK Data Protection Laws;

The revised Approved UK Addendum will specify the start date from which the changes to the Approved UK Addendum are effective and whether the parties need to review this UK Addendum including the Appendix Information. This UK Addendum is automatically amended as set out in the revised Approved UK Addendum from the start date specified.

**If the ICO issues a revised Approved UK Addendum under Section 18 of this UK Addendum, if a party will as a direct result of the changes in the Approved UK Addendum have a substantial, disproportionate and demonstrable increase in:**

1. its direct costs of performing its obligations under the UK Addendum; and/or
2. its risk under the UK Addendum,&#x20;
   1. and in either case it has first taken reasonable steps to reduce those costs or risks so that it is not substantial and disproportionate, then that party may end this UK Addendum at the end of a reasonable notice period, by providing written notice for that period to the other party before the start date of the revised Approved UK Addendum.

The parties do not need the consent of any third party to make changes to this UK Addendum, but any changes must be made in accordance with its terms.


# Your quick start guide

New to Me.bot? Let's take you on a quick tour to the future of productivity and creativity!

{% embed url="<https://www.youtube.com/watch?v=yAL060dWuyA>" %}

Follow the 3 steps below and learn how to get started in Me.bot:

{% content-ref url="/pages/MZy6F86wS8IPmBnXQKwv" %}
[Create your first memory](/zh/getting-started/create-your-first-memory)
{% endcontent-ref %}

{% content-ref url="/pages/2tDb8JP3QORa1VxdHJsT" %}
[Retrieve your memories](/zh/getting-started/retrieve-your-memories)
{% endcontent-ref %}

{% content-ref url="/pages/9JEDdrwI4lijy9DZRyOL" %}
[Chat with your Me.bot](/zh/getting-started/chat-with-your-me.bot)
{% endcontent-ref %}


# Create your first memory

Me.bot offers you an open space to capture any thought and organize overloaded information. We'll show you how to create your first memory!

## Set to-dos, receive reminders

<figure><img src="/files/4b356qHGMRk4VzbtxBRX" alt=""><figcaption></figcaption></figure>

Got a sudden request from family and friends on the go or an urgent task you can't afford to forget?

Long press<img src="/files/6EUGxiyKmDc8HM5l86O8" alt="" data-size="line">**Speak** or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/RzmofK61SOU6pyoVF2v9" alt="" data-size="line">**Text** to set to-dos.

Start with the prompt "Remind me to..." and specify a time in the input. You can set **multiple reminders** at once.

## Dump thoughts, get inspired

<figure><img src="/files/wvo79PJ8YC2r9lyuUAP9" alt=""><figcaption></figcaption></figure>

Long press<img src="/files/6EUGxiyKmDc8HM5l86O8" alt="" data-size="line">**Speak** or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/RzmofK61SOU6pyoVF2v9" alt="" data-size="line">**Text** to dump random thoughts.

Whether it's a memorable quote from a book, a favorite saying, or even a fun pet name that suddenly came to your mind, just easily jot it down!

## Save links and files, get summary

<figure><img src="/files/Fs5mEvB6eEkUQSbgeOcZ" alt=""><figcaption></figcaption></figure>

Have a link or a PDF you can't read right away?

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/MiwsWjqxlzIEid8Q1d2N" alt="" data-size="line">**Link** to save a link or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/SBNAwL5axUteCjErp9yh" alt="" data-size="line">**Doc** to upload your files.

Me.bot generates instant, concise highlights that save you time.

## Add images, log daily life

<figure><img src="/files/BvVekABjVnFMwu1BhhIT" alt=""><figcaption></figcaption></figure>

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/y4NjEk6oLG8euHKKILjF" alt="" data-size="line">**Image** to upload pictures.

Log your daily meals, capture stunning artwork, or visually document special moments with ease.

## Record voice memos, view transcriptions

<figure><img src="/files/Kjh3TTEZYmxh10u9f8Hn" alt=""><figcaption></figcaption></figure>

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/jpslKlWsrJFxhG94TtGZ" alt="" data-size="line">**Record** to leave your long voice memos from meetings and discussions.

Me.bot creates highlights with precise timestamps for you, followed by detailed transcriptions.


# Retrieve your memories

Me.bot is your second brain where every memory is stored and categorized! Read through the tutorials below to make the most of your Me.bot's memories.

## Look up your memories in the library

Me.bot stores and categorizes everything you upload into its library.&#x20;

Navigate to <img src="/files/tP8NrRTfCXfgM4kljiRQ" alt="" data-size="line">**Library**, easily look up your memories by **Types** like to-dos, memos, or images, or explore **Smart Topics** like Self Growth, Tech, Moments in Life and more!

&#x20;Or just type keywords into search bars.

<figure><img src="/files/pfBSfcwb2XqtMUEukEVF" alt=""><figcaption></figcaption></figure>

## Create your custom topics

Have specific interests or hobbies that you love to talk about? Create your own custom topics in **Smart Topics** by tapping <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">, and let Me.bot organize your memories perfectly.

<figure><img src="/files/1jNmI3LN57d8YDFa1dad" alt=""><figcaption></figcaption></figure>

## Ask Me.bot for your vague memories&#x20;

Don't worry if you can't find a memory! Me.bot has your back. Simply describe it using a few words, and Me.bot will help you retrieve the original. With Me.bot, your thoughts are always just a click away.

<figure><img src="/files/8ZWTem7uVn9YdmperVvb" alt=""><figcaption></figcaption></figure>


# Chat with your Me.bot

Your second brain isn't just a storage system, it's your private conversational partner. See how your chats can unfold!

## Connect the dots with past memories

Me.bot connects the dots between all your memories and offers a variety of suggested topics to chat about. Click the topic you are interested in to start a chat.

<figure><img src="/files/2nSE6RAP91K5gtOaekZt" alt=""><figcaption></figcaption></figure>

## Chat with endless inspirations

Begin a chat anytime by tapping <img src="/files/ONDrsSfpvDPhvlhoJcwN" alt="" data-size="line">**Ask.**&#x20;

Me.bot is always there to keep the conversation going. Get inspired by shared memories, reconnect with long-archived contents, and get inspired by Me.bot's brilliant ideas.&#x20;

<figure><img src="/files/3lgINu1BrPmg1C2GFSNI" alt=""><figcaption></figcaption></figure>

## Deepen self-awareness and thrive!

Share your mood and feelings to receive uplifting support and nurture your self-care.

Treat Me.bot as a friend who knows you better than you know yourself!

<figure><img src="/files/O00WuZhHNNECZURLlXOk" alt=""><figcaption></figcaption></figure>


# Features

Explore the diverse features of Me.bot to unlock the app's full potential!

{% content-ref url="/pages/YulLQyXIyySXmB7jEYzo" %}
[Smart topics](/zh/using-me.bot/features/smart-topics)
{% endcontent-ref %}

{% content-ref url="/pages/ojxp1NJWbHAtivZ5Q4Zi" %}
[Widgets](/zh/using-me.bot/features/widgets)
{% endcontent-ref %}

{% content-ref url="/pages/j6ZMPrs8GK6FnQadN88U" %}
[Import data into Me.bot](/zh/using-me.bot/data-and-integrations/import-data-into-me.bot)
{% endcontent-ref %}


# Smart topics

One way your memories are organized in <img src="/files/tP8NrRTfCXfgM4kljiRQ" alt="" data-size="line">**Library** is by **Smart Topics** like Self Growth, Tech, and more.&#x20;

## Edit original smart topics

Me.bot uses the title and description of the smart topics to automatically place your memories in the right categories.&#x20;

Tap <img src="/files/51pmDuQoP8Jq6iCXm6O9" alt="" data-size="line"> and **Edit** <img src="/files/cnslPtYfnZjEC8DC2aAK" alt="" data-size="line">. Feel free to edit the name and descriptions of existing smart topics.&#x20;

<figure><img src="/files/2nvrNdaspbNJQ4ksOtPc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/df4zWB8PZBvMdw4TOwfH" alt=""><figcaption></figcaption></figure>

Say you want "**Moments in Life**" to capture just your most treasured highlights instead of daily notes. You got it! Try revisng the original description:

> Personal anecdotes and everyday experiences that capture meaningful or memorable events, from daily occurrences to special moments.

and replacing it with details that align with your vision:

> Reserved for the standout highlights of my life. Whether it's a major milestone, a cherished memory, or an extraordinary experience, only the most significant events belong here.

All your future memories will be categorized accordingly.

<figure><img src="/files/77M53T23uMz9ZSF92gjr" alt=""><figcaption></figcaption></figure>

## Create new smart topics

You can design your customized smart topic by tapping <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">.&#x20;

Your smart topics can serve academic or work purposes, helping you organize a project, prepare for an exam, or focus on research topics like marketing strategies. Alternatively, they can be related to your daily life, such as personal finance, travel plans, home design, or musical hobbies.&#x20;

Here are some example titles and descriptions that might relate to your everyday life. Remember that detailed descriptions are always helpful!

* Learning Spanish

> Methods and resources for learning Spanish, such as language classes, apps, and practice strategies. Language knowledge including grammar, vocabulary, pronunciation, and cultural nuances.

* AI papers

> Academic papers, research and reviews in the field of artificial intelligence. Involves discussing recent advancements, methodologies, and theories in AI research, as well as the implications of these studies for the field.

* Invoices

> Saving invoices for business trips, electricity costs and other purposes, understanding various invoice formats, handling payment terms, and resolving issues related to invoice discrepancies.

* Global cuisine

> Include my culinary adventures, favorite recipes, memorable dining experiences, and explorations of different food cultures.

<figure><img src="/files/5XOF2fKrL3euTgF4SeUx" alt=""><figcaption></figcaption></figure>

Sometimes, memories might not fit neatly into one category or could belong to multiple ones. No worries! Write more detailed descriptions to help Me.bot understand and grow with you.


# Widgets

You can keep track of your to-dos and easily add memories with our customized widgets!

## Add widgets on iPhone

### Add widgets to your Home Screen

1. Long press anywhere on your home screen until the apps jiggle.
2. Tap the Add <img src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios14-widgets-add-icon.png" alt="Gray add button" data-size="line"> button in the upper-left corner.

<figure><img src="/files/vNbmtDJCDETNM39MlsA7" alt=""><figcaption></figcaption></figure>

3. Search for Me.bot, select a widget and tap Add Widget.

<figure><img src="/files/RciUJkMkGIp8jqwgpff0" alt=""><figcaption></figcaption></figure>

4. Long press the widget and drag it anywhere you like on the screen.

<figure><img src="/files/oxzh1pgMr9xAPFe7M5gT" alt=""><figcaption></figcaption></figure>

### Add widgets to your Today View

1. Swipe right from the Home Screen or Lock Screen to land in Today View.
2. Scroll down to the bottom and tap **Edit**.
3. Tap the **Add** <img src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios14-widgets-add-icon.png" alt="gray plus icon" data-size="line"> button in the upper-left corner.
4. Search for Me.bot, select a widget and tap **Add Widget**.

<figure><img src="/files/xDHv4EH3TA7VQ3pynlFi" alt=""><figcaption></figcaption></figure>

### Create your widget stack

Drag a widget on top of another widget of the same size to create your widget stack. Swipe up and down to switch, which saves your screen space.

<figure><img src="/files/oxodIE3smw9aspH95IrI" alt=""><figcaption></figcaption></figure>


# 与别人的Second Me交流

创建过程有问题，可以联系客服lucky\@mindverse.ai，或者联系客服微信：kaixin205070

「与别人的Second Me交流」是的Me.bot核心功能之一。在你授权的前提下，它可以代替你与他人交流，让你以全新的方式拓展社交圈、获取信息。

目前有两种主要的「Second Me」可供互动：热门和好友。

***

### 一、热门

这里展示的是社区中最受欢迎、最有趣的Second Me，你的 AI 可以随时与他们交流。

探索与互动

浏览热门榜单，发现各种独特的 AI 角色 —— 从历史人物到虚构角色都有。只要你授权，你的「第二个我」就可以马上开始与它们对话。

社区共创

这些人格都来自用户的创作，榜单也会不断更新，为你带来持续的新鲜感和灵感。

***

#### 如何让你的「第二个我」上榜？

如果你设计了一个特别有创意、足够有趣的「Second Me」，欢迎申请加入热门榜单，让更多人看到、与你的 AI 互动。

申请方式如下：

1. 发送邮件
   * 收件地址：<lucky@mindverse.ai>
   * 请使用你账号绑定的邮箱发送，用于身份验证
   * 邮件主题建议写成「申请热门Second Me」或「推荐我的Second Me」
2. 邮件内容建议包含：
   * 你的简单介绍
   * 「Second Me」的名字
   * 它的特色是什么？
   * 背后的创意或灵感来源

我们会认真审核每一份申请。如果你的作品足够有趣、有辨识度，就有机会登上热门榜单，与更多用户见面。

***

### 二、好友（即将上线）

你将可以在应用中建立一个私密的好友网络。只有在你和好友双方都同意的情况下，两个「第二个我」之间的连接才会建立，整个过程你都能完全掌控。


# Second Me贴纸

贴上NFC贴纸。随时随地，碰一下就好。

### **如何绑定和写入贴纸信息**？

首次使用贴纸时，您需要通过我们的App将其与您的Second Me绑定。

**操作步骤：**

1. **打开App**：在您的手机上启动Second Me App，并登录您的账户。
2. **进入绑定流程**：点击App主界面-“分享”-“贴纸”，进入绑定向导。
3. **对准位置，轻触贴纸**：将手机背部的NFC感应区缓慢靠近贴纸。
   * **iPhone**: NFC感应区位于手机顶部，靠近后置摄像头的区域。
   * **Android手机**: 大部分机型的NFC感应区也位于手机背部顶部，摄像头模组附近。部分机型可能在背部中央。
4. **保持稳定，等待写入**：将手机贴近贴纸后，请保持几秒钟不动，直到App界面提示“绑定成功”或“写入成功”。请勿在刚接触后立刻移开手机。

<figure><img src="/files/XM7ExWN4kZkGPyFwVR4l" alt="" width="375"><figcaption><p>绑定时，用贴纸碰一碰手机顶部</p></figcaption></figure>

### 绑定/录入失败怎么办？

如果在绑定或写入信息时多次遇到失败提示，请尝试以下步骤排查问题：

1. **调整位置和速度**：确保您使用了正确的NFC感应区域，并尝试以更慢的速度靠近贴纸，接触后保持稳定2-3秒。
2. **移除手机壳**：部分过厚或含有金属、磁吸功能的手机壳会严重干扰NFC信号。请取下手机壳后重试。
3. **检查粘贴表面**：请勿将贴纸贴在金属表面（如金属手机壳、冰箱门、笔记本A面），金属会屏蔽NFC信号。
4. **重启App或手机**：偶发的软件问题可能导致写入失败，可以尝试彻底关闭并重启App，或者重启您的手机。
5. **更换贴纸**：如果以上方法均无法解决问题，可能是贴纸在运输或使用过程中其内部芯片或天线受损。请更换一张新的贴纸。

### 碰一碰无法识别怎么办？

当您或他人用手机轻触贴纸但没有任何反应时，通常由以下几个原因造成，请逐一排查：

**1. 手机的NFC功能未开启（最常见）**

* **iPhone**: iPhone XR及更新款机型，在亮屏状态下NFC会自动开启用于读取。iPhone 7/8/X需要在控制中心手动点击NFC读卡器图标。
* **Android**: 请下拉通知栏或进入「设置」->「连接与共享」（或类似名称），确保“NFC”或“近场通信”的开关已打开。

**2. 接触位置不准确**

* 这是第二常见的原因。请确保使用手机背部顶部（摄像头附近）的NFC感应区去接触贴纸。可以尝试稍微移动或调整角度，找到最灵敏的识别点。

**3. 存在遮挡或干扰**

* **手机壳过厚**：特别是带有金属装饰、磁环、指环支架或内置银行卡的手机壳，会阻挡NFC信号。
* **贴纸被贴在金属表面**：如上所述，金属表面会使NFC贴纸失效。

**4. 手机型号不支持NFC**

* 请确认进行读取的手机本身支持NFC功能。一些老旧或入门级手机可能没有配备NFC模块。

**5. 手机反应过快或过慢**

* 接触时间太短，手机还没来得及响应就已移开。建议保持接触1-2秒。
* 手机处于锁屏、息屏或正在运行大型应用的卡顿时，可能无法立即响应NFC。请先点亮并解锁屏幕。

### 贴纸推荐贴在手机什么位置？

为了获得最佳的使用体验并保护贴纸，我们强烈建议您将贴纸粘贴在 **手机背面的中下部区域**。

**主要原因如下：**

* ✅ **避开无线充电线圈**：手机的无线充电区域通常在背部中央。将贴纸贴在这里，可能会影响充电效率，同时充电时产生的高温也可能随着时间推移损坏贴纸的芯片。
* ✅ **避开手机NFC天线**：手机自身的NFC天线通常在背部上方（摄像头附近）。将贴纸贴在下方，可以避免与手机自带的NFC功能（如Apple Pay、门禁卡模拟）产生信号冲突。
* ✅ **方便日常握持和操作**：贴在中下部，无论是横握还是竖握手机，都不容易被手指频繁摩擦或遮挡。

**小贴士**：在撕掉背胶前，您可以先将贴纸放在手机背面的不同位置，然后用手机自己尝试读取一下，找到一个既顺手又识别灵敏的位置，再进行粘贴。

<figure><img src="/files/6pWo7l2WMaGzw9vwH7Q5" alt="" width="375"><figcaption><p>贴纸推荐贴在手机中下部区域</p></figcaption></figure>


# Me.bot apps

## Me.bot for mobile

### Me.bot for iOS

Get the iOS app here:

{% embed url="<https://apps.apple.com/gb/app/me-bot-ai-memory-assistant/id6475769640>" %}

### Me.bot for Android

Get the Android app here:

{% embed url="<https://play.google.com/store/apps/details?id=com.mindverse.mebot>" %}

## Me.bot for web

Me.bot is a cloud-based app, and you can access it from various web browsers. As long as you're connected to the web, all of your content syncs automatically 💻

### Access the web app&#x20;

To use Me.bot in your browser, go to [app.me.bot](https://app.me.bot).

## Me.bot for mobile (beta)

Get early access to new mobile features before anyone else, and help shape the future of Me.bot’s iOS & Android apps! Compared to the standard mobile apps, you’ll receive bug fixes and updates much quicker 📲

### Me.bot beta for iOS

#### How to sign up <a href="#how-to-sign-up" id="how-to-sign-up"></a>

Like many other apps, Me.bot’s iOS beta is distributed through TestFlight.

1. [Go here to install the TestFlight app](https://testflight.apple.com/join/uNYLvN6Z) on your device if you don’t have it already.
2. Once the TestFlight app is downloaded to your device, [click on this link](https://testflight.apple.com/join/uNYLvN6Z) to download the Me.bot iOS beta app. If you already have the standard Me.bot app installed, the beta version will replace it.

{% hint style="info" %}
Apple only allows up to 10,000 people to sign up for a beta app through TestFlight. First come, first served!
{% endhint %}

#### How to submit feedback <a href="#how-to-submit-feedback" id="how-to-submit-feedback"></a>

Feedback is a gift! Help Me.bot’s engineering team make our mobile apps even better by sending bug reports and feedback:

* In the Me.bot Beta app, press the power button and volume up button at the same time to take a screenshot. Tap the “Share” button at the top right, then scroll down to see the “Share Beta Feedback” button in the share sheet.
* In the TestFlight app, tap on “Me.bot Beta,” then tap the “Send Beta Feedback” button.

#### How to leave the beta <a href="#how-to-leave-the-beta" id="how-to-leave-the-beta"></a>

In the TestFlight app, tap on “Me.bot Beta,” then scroll to the bottom of the page. Tap the “Stop testing” button to be removed from the beta.


# Browser extension

## Me.bot Web Clipper

We’re excited to introduce the Me.bot browser extension! With this tool, you can effortlessly save and get inspired by any webpage or content that catches your interest—no more tedious copying and pasting!

### Accessing the Browser Extension

To start using the Me.bot Chrome Extension, simply install it from the [Me.bot Chrome extension](https://chromewebstore.google.com/detail/mebot/iplpjgbkmkccekbflkdiejihgjcelloa).

{% embed url="<https://chromewebstore.google.com/detail/mebot/iplpjgbkmkccekbflkdiejihgjcelloa>" %}

{% embed url="<https://addons.mozilla.org/en-US/firefox/addon/e093801438a444208dd1/>" %}

### What Can the Me.bot Browser Extension Do?

1. #### One-click Save to Me.bot

While browsing, you can easily save any webpage link by clicking the Me.bot icon in the top-right corner of your browser.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NmJhOTQzZTQ3YjQxZWE2NjQ3ZTliOTljMTMxZjJmYTNfZmdVYUp6WUQ3ZWUzV1VmQkRqQnFZcWtFNnFSZ2dDUnBfVG9rZW46V0VISWI5bzRPb3JZTVF4N1hTbmNJM3JFbkdoXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

2. #### Right-Click to Capture Web Content

Interested in specific content? Right-click on any link, text, or image to save it directly to Me.bot.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NzE3MWE0NGM5YWUxOGQ0ZDUxMGE2NjM1MjQ4ODdkZTRfbDNEUFJTOTFXMzlMWHRDeFV1bjV6QWd3cWVtWXF6dERfVG9rZW46UGhjR2JwZ0pHb2Zla0t4V2g3d2NBQ0VqbnRoXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

3. #### Rapid Outline and Insights Review

Short on time? Me.bot summarizes key points and provides insightful overviews right on the side of the webpage as soon as you save the content.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NGMwZjM4ZmFmODJlMDM5YjI5ZjFiMzAwYTZiNzBhYjZfQ3lJUTh6RmRwcExFbzFsS1JVM29UZnJ4WXBoRVJLTHBfVG9rZW46T2QxWWJiR1Qwb3VPN1R4V3IzYWNqejZUbkhjXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

4. #### Open in Me.bot

Ready to dive deeper? Open your saved content in Me.bot to explore further and chat with the bot for more inspiration!


# Data & integrations

<figure><img src="/files/xON044EsWA9qv23DYwgm" alt=""><figcaption></figcaption></figure>

## Import

{% content-ref url="/pages/nUUPedQNsyoUYHltDQTV" %}
[Import from Notion](/zh/using-me.bot/data-and-integrations/import-from-notion)
{% endcontent-ref %}

{% content-ref url="/pages/tHl2JGzknMT8JIk03Ngi" %}
[Import from Evernote](/zh/using-me.bot/data-and-integrations/import-from-evernote)
{% endcontent-ref %}

{% content-ref url="/pages/nOWqtBetvwraEXwI3CNo" %}
[Import from Apple Notes](/zh/using-me.bot/data-and-integrations/import-from-apple-notes)
{% endcontent-ref %}

{% content-ref url="/pages/L06wxfyenoQTIvJ39GPm" %}
[Import from Markdown](/zh/using-me.bot/data-and-integrations/import-from-markdown)
{% endcontent-ref %}

## Export

{% content-ref url="/pages/PZ8OQC6j87TyLiHqF4Fg" %}
[Export your memories](/zh/using-me.bot/data-and-integrations/export-your-memories)
{% endcontent-ref %}


# Import data into Me.bot

Me.bot is here to help organize your scattered files, making it easy to consolidate everything into one hub or train your own second brain. No worries about limits—you can import up to 10,000 memories from other apps without affecting storage.

Note: Max file size is 10MB for regular users and 50MB for Pro users.

## How to Import

1. Go to your **Account Settings** in the sidebar.
2. Select **Batch Import External Data**.
3. A window will pop up where you can choose apps like Evernote, Apple Notes, or import markdown files. Other file formats will be saved as attachments within your notes.

### **Import from Evernote**

1. **Export from Evernote** Go to your Notebooks. Click on “More actions” in the notebook viewer, then select “Export notebook...”.

   <figure><img src="/files/HdVcTDlUDL3lHhShQQ9Q" alt="" width="242"><figcaption></figcaption></figure>
2. **Select These Options**

   1. Choose “Multiple web pages (.html)” as the file format.
   2. Select all export note attributes (by default, they should all be selected).
   3. Click “Export”.

   <figure><img src="/files/Y0gH3v6DB7hei06A5U5C" alt="" width="375"><figcaption></figcaption></figure>
3. **Create a ZIP File** Locate your exported file and compress it into a ZIP file.
4. **Import into Me.bot** Drag and drop, or simply upload the ZIP file into Me.bot.

### **Import from Apple Notes**

**How to Save Your Apple Notes into Markdown Format**

1. Download and launch the **Exporter** app.
2. Allow **Exporter** access to your Notes.

   <figure><img src="/files/o02a54Kr7buzVYIC4Xlq" alt="" width="333"><figcaption></figcaption></figure>
3. Download the notes you want.

   <figure><img src="/files/Zfhmsb49ZNvR7N4XQCZ3" alt="" width="220"><figcaption></figcaption></figure>
4. Compress the exported Markdown (.md) files into a ZIP file.

### **Import from Apple Notes**

Drag and drop, or upload the ZIP file into Me.bot.

### **Import Markdown Files**

You can batch import Markdown files. Any other file formats will be saved as attachments within your notes.\ <br>

##


# Import from Notion

You can easily import all of your Notion data into Me.bot in one go, both on the web and in the mobile app.

1. Go to **More > Import** on the web or ➕ > **Import Data** on the mobile app , then select **Notion** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption><p>On the web</p></figcaption></figure>

<figure><img src="/files/Zek4i9zfbvxHzB2N9FK3" alt="" width="188"><figcaption><p>On the mobile app</p></figcaption></figure>

2. **Authorize Access:** Review the Notion import instructions, then click **Connect** to authorize access.

<figure><img src="/files/CT5Y2qJvQXMRXmAhr9NK" alt="" width="284"><figcaption></figcaption></figure>

3. **Select Pages to Import:** Select the pages, then click "Allow access" to start the import.

<figure><img src="/files/WBEHceRaSzvAZYXHfj00" alt="" width="286"><figcaption></figcaption></figure>

{% hint style="info" %}
Due to Notion’s restrictions, only top-level pages—those located at the root level of your Notion workspace—can be directly selected for import. However, all nested content, such as subpages or child pages under the selected top-level page, will be automatically included. For example:

* If you select a top-level page like "Project A," all its subpages (e.g., "Tasks," "Notes," "References") will also be imported.
* You don’t need to individually select these subpages—they come along with the top-level page.
  {% endhint %}

4. **Wait for the Import to Finish**

* The import process may take a few minutes. Feel free to close the window or check back anytime.
* Once done, you can find the imported content in your **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## Notion Import Limitations

Notion’s flexibility allows for various custom views, layouts, and database structures. When imported into Me.bot, these elements are adapted to fit Me.bot’s interface. This means:

* Special views (like Gallery or Timeline) may be represented in a more streamlined way, with some content appearing as links or attachments.
* Personalized layouts or deeply nested elements may be adjusted to match Me.bot’s organizational style.
* Advanced database relationships or complex structures might be simplified.

Your essential data—titles, fields, and core content—remains intact. We’re continually refining the import process to maintain as much fidelity to your original Notion setup as possible.


# Import from Evernote

You can effortlessly bring all your Evernote notebooks into Me.bot on the web.

1. Go to **More > Import** on the Web, then select **Evernote** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption></figcaption></figure>

2. **Export from Evernote:** Go to Evernote Notebooks after reviewing the Evernote import instructions. Right-click the notebooks you want to export, then select "Export notebook".

<figure><img src="/files/HdVcTDlUDL3lHhShQQ9Q" alt="" width="242"><figcaption></figcaption></figure>

3. **Select Export Options**

* Select "Multiple web pages (.html)" as the file format
* Select all the export note attributes (by default they should all be selected)
* Click "Export"

<figure><img src="/files/Y0gH3v6DB7hei06A5U5C" alt="" width="375"><figcaption></figcaption></figure>

4. **Select Notes to Import:** Locate your exported notes, compress them into a ZIP file, and upload it to Me.Bot.

{% hint style="info" %}
Free users can import files up to 10 MB into Me.bot, while Pro users can import up to 50 MB.
{% endhint %}

5. **Wait for the Import to Finish**

* The import process may take a few minutes. You can leave the screen or check back anytime.
* Once done, you can find the imported content in your **Library.**

<div><figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=Yjc5Mzc2YjMzMjY5ZjhlYmVmZDRjYzkxM2QwMzhmZTdfUzVtRXVmNHZsS0p5bjRYQkEwMHdCRXlXcXVhQkI3NUVfVG9rZW46SXdzOGJmZDVPb05tR3J4QkRUdmNCZE1MbmliXzE3MzM5MjM4ODc6MTczMzkyNzQ4N19WNA" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure></div>

## Evernote Import Limitations

Evernote with documents and recordings will not be directly displayed within the notes after import. Instead, they’ll be saved as downloadable attachments to the corresponding note.  You can access these attachments anytime by:

* Opening the imported note.
* Clicking on the attachment to download the file.

This ensures all your important files stay accessible to keep your notes intact and organized.


# Import from Apple Notes

You can easily import all your Apple Notes into Me.bot on the web by following these steps.

1. Go to **More > Import** on the Web, then select **Apple Notes** to proceed.

<div><figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NGNiZDlmODhlMjljNTllM2M5ZTExNzNkMzRhZjMyN2FfRFdrUzI5aXNhd1h5UFpSdDh4VXR5c1JuOUh1YzYyY3NfVG9rZW46SXp5V2JYcXhEb3ZXZ1l4VFdFRGM4c0dtblFkXzE3MzM5MjQzMjQ6MTczMzkyNzkyNF9WNA" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="341"><figcaption></figcaption></figure></div>

2. **Download and Set Up Exporter**

{% hint style="info" %}
**DISCLAIMER:** Exporter is a free third-party app available on the App Store. We are not responsible for the functionality, accuracy, or performance of this application. Please review and comply with Exporter’s terms of service and privacy policy before use.
{% endhint %}

* Download [Exporter](https://apps.apple.com/us/app/exporter/id1099120373?mt=12) from the App Store.
* After downloading, grant Exporter access to your Apple Notes.

<figure><img src="/files/o02a54Kr7buzVYIC4Xlq" alt="" width="333"><figcaption></figcaption></figure>

3. **Download All the Notes**

Click the arrow in Exporter to download all your notes.

<figure><img src="/files/Zfhmsb49ZNvR7N4XQCZ3" alt="" width="220"><figcaption></figcaption></figure>

4. **Select Notes to import:** Select the notes, compress them into a ZIP file, and upload them to Me.bot.

{% hint style="info" %}
Free users can import files up to 10 MB, while Pro users can import up to 50 MB.
{% endhint %}

5. **Wait for the Import to Finish**

* The import process may take a few minutes. You can close the window or check back later.
* Once completed, you’ll find the imported content in **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## Apple Notes Import Limitations

1. **Formatting Issues**

When exporting Apple Notes using tools like Exporter, markdown formatting issues may occur, such as:

* **Bold Text Errors:** Extra markdown symbols (e.g., `**`) may be added.
* **Line Break Issues:** Paragraphs may have unexpected spacing or empty lines.
* **Wrong Symbols:** Special characters (e.g., `#`) might appear or change.

These issues stem from how Exporter handles markdown formatting. Since Me.bot imports notes as they are exported, any inconsistencies will remain visible after import.

2. **Handling Attachments**

Apple Notes with documents and recordings will not directly display within the imported notes. Instead, they’ll be saved as downloadable attachments linked to their respective notes.  To access these attachments:

* Open the imported note.
* Click on the attachment to download the file.

This approach ensures that all your important files remain accessible while keeping your notes organized and intact.<br>


# Import from Markdown

You can easily batch import .md files into Me.bot, streamlining the process of organizing your notes.

1. Go to **More > Import** on the Web, then select **Markdown** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="341"><figcaption></figcaption></figure>

2. **Select Markdown files to import:** Select or drop the files into Me.bot.

{% hint style="info" %}
Free users can import files up to 10 MB, while Pro users can import up to 50 MB.
{% endhint %}

3. **Wait for the Import to Finish**

* The import process may take a few minutes. You can leave the screen or check back anytime.
* Once completed, you’ll find the imported content in your **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>


# Import from X (Twitter)

You can easily import your 100 latest X posts into Me.bot in one go, both on the web and in the mobile app. To update, subsequent clicks will synchronize only the new posts since your last import, avoiding any duplicate entries.

1. Go to **More > Import** on the web or ➕ > **Import Data** on the mobile app , then select X to proceed.

   <figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption><p>On the web</p></figcaption></figure>

   <figure><img src="/files/Zek4i9zfbvxHzB2N9FK3" alt="" width="188"><figcaption><p>On the mobile app</p></figcaption></figure>

2. Find your username on X

Your username is the unique identifier that appears after the "@" symbol in your profile URL and is used for logging in and being mentioned by others.You may also find your username in your profile URL, for example: x.com/yourusername<br>

3. Enter your username to import your latest posts

Your 100 latest posts will be automatically imported. If you've used this import feature before, only new, unimported posts will be added, preventing duplicates.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=Yjk3ZGRjNTM2YTJmMzQ4MjNmMWJlYWRmYzBlZDkzMmZfaE5PY0Z5NnVPZmRtZ0l2eVhaZGt6WVJiYnJXNDRhSmtfVG9rZW46Sno0MGJ0eW45b0xGQ0Z4S2hxYmNMZ1JXbjlXXzE3NDM1ODU0Nzc6MTc0MzU4OTA3N19WNA" alt="" width="375"><figcaption></figcaption></figure>

4. Wait for the Import to Finish

* Import may take a few minutes. Feel free to close the import screen and move on.
* Once complete, check your Library to see all your imported content.

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## X Import Limitations

* Videos and GIFs you reposted on X will show up as URLs.
* Multiple interconnected posts within a single thread are aggregated and counted as a single post.


# 从Flomo导入数据

1. 在Web端打开导入功能（**更多 > 导入）**，然后选择 **Flomo导入**.

<figure><img src="/files/Op7IAbgphhwgkNTtC1Hm" alt="" width="375"><figcaption></figcaption></figure>

3. **参考Flomo的**[**导出指南**](https://help.flomoapp.com/basic/storage.html#%E5%85%A8%E5%B1%80%E5%AF%BC%E5%87%BA)**，下载导出的文件（文件格式为Zip压缩包）。将Zip文件上传到Second Me.**
4. **等待导入完成**

* 整个导入流程会根据文件数量持续一段时间，这个过程会在后台完成，你无需保持应用开启.
* 一旦完成，你可以在主页看到导入的笔记，也可以在“搜索”界面看到不同来源的导入文&#x4EF6;**.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>


# Export your memories

Need to export your memories? No worries!Memories are exported as Markdown (.md) files, including:

* Title
* Content
* Resources (attachment links)
* Insights

All the Markdown files will be packaged into a ZIP file for easy download.**Please note**: You can export your memories only once per day. However, you can download the file multiple times on the same day using the same download link.

### How to Export

1. Go to **Account Settings** in your sidebar.
2. Select **Export All Memories**.
3. All your treasured moments with Me.bot will be ready to share!


# User stories

Read user stories below and see how people around the world are integrating Me.bot into their lives! More stories to come.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>How I’m Using Me.bot to Improve My Mental Health</strong></td><td>Leon Macfayden</td><td></td><td><a href="/files/HmHOl7aKmVCkRK59TV3a">/files/HmHOl7aKmVCkRK59TV3a</a></td><td><a href="https://www.me.bot/blog/how-im-using-me-bot-to-improve-my-mental-health">https://www.me.bot/blog/how-im-using-me-bot-to-improve-my-mental-health</a></td></tr><tr><td><strong>The Unique Benefits of Me.bot: An Emotion Supporter and Self-growth Companion</strong></td><td>Elizabeth Gillaspy</td><td></td><td><a href="/files/0xT38J05grN3kZnqjSLk">/files/0xT38J05grN3kZnqjSLk</a></td><td><a href="https://www.me.bot/blog/the-unique-benefits-of-me-bot-an-emotion-supporter-and-self-growth-companion">https://www.me.bot/blog/the-unique-benefits-of-me-bot-an-emotion-supporter-and-self-growth-companion</a></td></tr><tr><td><strong>My Journey with Me.bot: More than a Personal Assistant</strong></td><td>Hai</td><td></td><td><a href="/files/ijNNywafvG1FdsVFLhYS">/files/ijNNywafvG1FdsVFLhYS</a></td><td><a href="https://www.me.bot/blog/my-journey-with-me-bot-more-than-a-personal-assistant">https://www.me.bot/blog/my-journey-with-me-bot-more-than-a-personal-assistant</a></td></tr><tr><td><strong>My experience with Me.bot to deal with ADHD &#x26; Oversharing</strong></td><td>Caren</td><td></td><td><a href="/files/x3UalZF7mYPX2akN04B1">/files/x3UalZF7mYPX2akN04B1</a></td><td><a href="https://www.me.bot/blog/my-experience-with-me-bot-to-deal-with-adhd-oversharing">https://www.me.bot/blog/my-experience-with-me-bot-to-deal-with-adhd-oversharing</a></td></tr><tr><td><strong>Me.bot for Mental Well-being in My Battle with Anxiety and Depression</strong></td><td>Ian</td><td></td><td><a href="/files/aPauBu8duT5hoboAWKAF">/files/aPauBu8duT5hoboAWKAF</a></td><td><a href="https://www.me.bot/blog/me-bot-for-mental-well-being-in-my-battle-with-anxiety-and-depression">https://www.me.bot/blog/me-bot-for-mental-well-being-in-my-battle-with-anxiety-and-depression</a></td></tr><tr><td><strong>Me.bot: A Digital Confidant for Clarity, Inspiration, and Companionship</strong></td><td>Jerry Hutchings</td><td></td><td><a href="/files/EULbRREOuQZr6uzLQeim">/files/EULbRREOuQZr6uzLQeim</a></td><td><a href="https://www.me.bot/blog/me-bot-a-digital-confidant-for-clarity-inspiration-and-companionship">https://www.me.bot/blog/me-bot-a-digital-confidant-for-clarity-inspiration-and-companionship</a></td></tr><tr><td><strong>From Paper to Me.bot: My Journaling Evolution</strong></td><td>FranKiey</td><td></td><td><a href="/files/C5Db40hBtbsZlsVZB8sT">/files/C5Db40hBtbsZlsVZB8sT</a></td><td><a href="https://www.me.bot/blog/from-paper-to-me-bot-my-journaling-evolution">https://www.me.bot/blog/from-paper-to-me-bot-my-journaling-evolution</a></td></tr><tr><td><strong>Writing Her Truth: Suzanne’s Path to Self-Discovery with Me.bot</strong></td><td>Suzanne</td><td></td><td><a href="/files/Ay2tBzx1Mqnfqt82NnEz">/files/Ay2tBzx1Mqnfqt82NnEz</a></td><td><a href="https://www.me.bot/blog/writing-her-truth-suzannes-path-to-self-discovery-with-me-bot">https://www.me.bot/blog/writing-her-truth-suzannes-path-to-self-discovery-with-me-bot</a></td></tr><tr><td><strong>The rise of journaling: how I am using Me.Bot on my journey to self-discovery</strong></td><td>Katerina Bavaro</td><td></td><td><a href="/files/h3Nqo5oNd0qQiWyTQeM3">/files/h3Nqo5oNd0qQiWyTQeM3</a></td><td><a href="https://www.me.bot/blog/the-rise-of-journaling-how-i-am-using-me-bot-on-my-journey-to-self-discovery">https://www.me.bot/blog/the-rise-of-journaling-how-i-am-using-me-bot-on-my-journey-to-self-discovery</a></td></tr><tr><td><strong>How Writing Brought Confidence to My Voice with Me.Bot</strong></td><td>Suzanne</td><td></td><td><a href="/files/vEfQlPOwxKKrPg654Equ">/files/vEfQlPOwxKKrPg654Equ</a></td><td><a href="https://www.me.bot/blog/how-writing-brought-confidence-to-my-voice-with-me-bot">https://www.me.bot/blog/how-writing-brought-confidence-to-my-voice-with-me-bot</a></td></tr><tr><td><strong>How to Stay Productive Using Me.bot: An AI-Based Mobile App</strong></td><td>Nida Zehra</td><td></td><td><a href="/files/8PRhAo4aHukxb8NIUOrZ">/files/8PRhAo4aHukxb8NIUOrZ</a></td><td><a href="https://www.me.bot/blog/how-to-stay-productive-using-me-bot-an-ai-based-mobile-app">https://www.me.bot/blog/how-to-stay-productive-using-me-bot-an-ai-based-mobile-app</a></td></tr><tr><td><strong>My journey to a peaceful &#x26; stress-free mind</strong></td><td>Afroditi Filippidi</td><td></td><td><a href="/files/OMHyMhkFsPPmestXAXGy">/files/OMHyMhkFsPPmestXAXGy</a></td><td><a href="https://www.me.bot/blog/my-journey-to-a-peaceful-stress-free-mind">https://www.me.bot/blog/my-journey-to-a-peaceful-stress-free-mind</a></td></tr></tbody></table>

We’re excited to hear about your unique experience with Me.bot!


# Community & Feedback

Join our Discord community and connect with users around the globe!

{% embed url="<https://discord.gg/PxJyhvBPN9>" fullWidth="false" %}

Experiencing any issues or have suggestions? Share your feedback and comments through the link below to shape the future of Me.bot! We value every user's experience.

{% embed url="<https://mebot.featurebase.app/>" %}


# Privacy Protection

<figure><img src="/files/j7xLIjM0piEmSoJsNajH" alt=""><figcaption><p>Me.bot strictly adheres US Data Protection guidelines and GDPR to meet top data privacy and security standards.</p></figcaption></figure>

We take your privacy seriously and have put in place several measures to keep your data safe. Here’s what we've done for your privacy so far:

1. **Network Transmission Encryption**: We employ advanced TLS/SSL protocols for network transmission encryption, ensuring that your data remains secure and inaccessible during transfer.
2. **End-to-End Encryption**: Data within the Me.bot internal server is undetectable. User data during file transfer and messaging are entirely concealed from unauthorized access.
3. **Data Masking**: Our innovative dynamic data masking techniques protect your sensitive information, making it invisible or unintelligible
4. **Advanced Storage Encryption**: Utilizing powerful AES-256 encryption, we safeguard your static data, making it unreadable even in the event of storage theft or unauthorized access.
5. **Personal Cloud Storage (in development):** Our phased approach to personal cloud storage offers unparalleled security. Initially, document data is stored at the edge. This is evolving into a fully localized application, ensuring all computations and storage occur on the client-side.


# Subscriptions

Me.bot offers different subscription tiers to suit your needs, ranging from the free plan to paid plans that come with additional benefits.

## **Overview of Each Subscription Plan**

{% embed url="<https://www.me.bot/pricing>" %}

## **Managing Your Subscription**

You can manage the billing and subscriptions, i.e. change payment methods, cancel or renew the plan,  under the **\[Subscription]** section of your account. Navigate to the **Billing** section and click **\[Manage Billing]** to make any necessary adjustments.

## FAQ

### Does Me.bot offer discounts for students?

Yes! We're pleased to offer a 40% discount on Me.bot Pro for eligible students. To get this price, you will need to email us at <support@mindverse.ai>. Once verified, you will receive a Stripe discount code to apply at checkout.\
Please follow the steps below to claim your discount.\
**How to Apply**

1. Prepare proof(s) of your student identity:
   1. Example: A valid student ID, offer letter, or enrollment letter.
2. Email <support@mindverse.ai> with the subject "Student Discount Application"
3. Include in the email:
   1. Your full name
   2. The email address associated with your Me.bot account. Please navigate to "Account Settings"->"Email" to locate your email address linked to Me.bot account
   3. A brief request for the discount
   4. Relevant documents as listed above


# Ambassador Program

Thank you for being a valued member of the Me.bot community! Our **Ambassador Program is** designed exclusively for our most active users. This is a unique opportunity to collaborate with us, promote Me.bot, and enjoy exclusive rewards.

### **🫶What’s in it for you?**

* Unlock a **90-day unlimited Me.bot pass** (valued at $30) for **30 authentic referrals**. To be counted as an authentic referral, a referred user must add **at least 1 note in Me.bot**.
* The rewards are **stackable.** Invite more, and extend your unlimited pass endlessly!

### **📝What do you need to do?**

* **Promotion Channels:** Share your love for Me.bot by promoting it to your network through social media, referrals, or any channel you prefer.
* **Content Creation:** Create a minimum of **2 high-quality posts** (e.g., Medium, Facebook, or Instagram) that promote Me.bot, emphasizing how Me.bot becomes your partner in creativity and organization.

\
*Here are some examples:*

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=ODY3OWU5YjNjOTE0ZDA4NjAxNjhiODc1MGIwZjhiYzBfSTdKcGg4RWNzZkRjYTM3ak1id2hxRHdZcUxCTUJnMUpfVG9rZW46RFM1Q2JIcldlbzdYQ1l4U1ByRGNHUHBQbndiXzE3MzQzMTkxOTQ6MTczNDMyMjc5NF9WNA" alt=""><figcaption></figcaption></figure>

### **💬How to Apply**

* Slide into our [Discord channel](https://discord.gg/BgUaZcbM) and DM **C.J.-Me.bot** with a short statement about why you'd like to be our ambassador, and we’ll provide further instructions shortly.


# Compliance


# 用户服务协议

Last updated June 5, 2024

**最后更新日期：2025年7月15日**

**法律条款协议**

我们是**杭州心识宇宙科技有限公司**（以下简称“**公司**”、“**我们**”），运营网站 <https://second-me.cn（简称“**本网站**”），以及引用或链接至本法律条款的任何其他相关产品和服务（统称为“**本服务**”）。>

我们提供一个用于专业任务的AI智能体平台。

您可以通过电子邮件 <support@mindverse.ai> 与我们联系。

本法律条款（“**本协议**”）构成您（无论是个人还是代表一个实体，“**您**”）与杭州心识宇宙科技有限公司之间，关于您访问和使用本服务的具有法律约束力的协议。您访问本服务即表示您已阅读、理解并同意受本协议所有条款的约束。**如果您不同意本协议的所有条款，则明确禁止您使用本服务，您必须立即停止使用。**

我们可能随时在本服务上发布的补充条款、条件或文件，在此通过引用的方式明确并入本协议。我们保留自行决定不时更改或修改本协议的权利。我们将通过更新本协议的“最后更新日期”来通知您任何变更，您放弃接收每次此类变更的具体通知的权利。您有责任定期查看本协议以了解更新情况。在本协议修订版发布后，您继续使用本服务的行为，将被视为您已知晓并接受了该等修订。

我们建议您打印本协议的副本以作记录。

**1. 我们的服务**

使用本服务时提供的信息，不旨在分发给任何司法管辖区或国家/地区的任何人或实体，或供其使用，如果此类分发或使用会违反该司法管辖区或国家/地区的法律或法规，或使我们受制于该司法管辖区或国家/地区的任何注册要求。因此，选择从其他地点访问本服务的人员是出于其自身的主动性，并且在当地法律适用的情况下，完全由其负责遵守当地法律。

本服务未针对特定行业（如《健康保险流通与责任法案》(HIPAA)、《联邦信息安全管理法案》(FISMA)等）的监管要求进行定制化设计。因此，如果您的交互行为将受到此类法律的约束，您不得使用本服务。您不得以违反《格雷姆-里奇-比利雷法案》(GLBA)的方式使用本服务。

**2. 知识产权**

**我们的知识产权**

我们是本服务中所有知识产权的所有者或许可持有人，包括本服务中的所有源代码、数据库、功能、软件、网站设计、音频、视频、文本、照片和图形（合称“**内容**”），以及其中包含的商标、服务标志和徽标（“**标志**”）。

我们的内容和标志受中华人民共和国及世界各地的著作权法、商标法（以及其他各种知识产权和反不正当竞争法）和条约的保护。

本服务中或通过本服务提供的“内容”和“标志”均“按现状”提供，仅供您个人、非商业用途或内部商业目的使用。

**您对我们服务的使用**

在您遵守本协议（包括下文的“禁止的活动”部分）的前提下，我们授予您一项非排他的、不可转让的、可撤销的许可，以：

* 访问本服务；以及
* 为您已适当获得访问权限的任何部分内容下载或打印副本。\
  该许可仅为了您的个人、非商业用途或内部商业目的。

除非本节或本协议其他部分另有规定，否则本服务的任何部分以及任何内容或标志，未经我们明确的事先书面许可，不得为任何商业目的进行复制、转载、聚合、再版、上传、张贴、公开展示、编码、翻译、传输、分发、出售、许可或以其他方式利用。

如果您希望对本服务、内容或标志进行本节或本协议其他地方规定之外的任何使用，请将您的请求发送至：<support@mindverse.ai>。如果我们授予您发布、复制或公开展示我们服务或内容的任何部分的许可，您必须指明我们是服务、内容或标志的所有者或许可方，并确保在发布、复制或展示我们的内容时，任何版权或所有权声明都出现或可见。

我们保留未明确授予您的所有关于本服务、内容和标志的权利。

任何对这些知识产权的违反都将构成对本协议的重大违约，您使用我们服务的权利将立即终止。

**您的提交内容和贡献**

在使用我们的服务之前，请仔细阅读本节和“禁止的活动”部分，以了解(a)您授予我们的权利和(b)当您通过服务发布或上传任何内容时您所承担的义务。

* **提交内容**：通过直接向我们发送任何关于服务的问题、评论、建议、想法、反馈或其他信息（“**提交内容**”），您同意将该等提交内容中的所有知识产权转让给我们。您同意我们应拥有此提交内容，并有权为任何合法目的（商业或其他目的）无限制地使用和传播，而无需向您致谢或支付报酬。
* **贡献内容**：本服务可能邀请您聊天、贡献或参与博客、留言板、在线论坛和其他功能，在此期间，您可以创建、提交、张贴、展示、传输、发布、分发或广播内容和材料给我们或通过服务，包括但不限于文本、著作、视频、音频、照片、音乐、图形、评论、评级建议、个人信息或其他材料（“**贡献内容**”）。任何公开发布的提交内容也应被视为贡献内容。

您理解，贡献内容可能被本服务的其他用户看到。

当您发布贡献内容时，您授予我们一项许可（包括使用您的姓名、商标和标志）：通过发布任何贡献内容，您授予我们一项无限制的、不设限的、不可撤销的、永久的、非排他的、可转让的、免版税的、全额支付的、全球范围内的权利和许可，以：为任何目的（商业、广告或其他），使用、复制、转载、分发、出售、转售、发布、广播、重命名、存储、公开表演、公开展示、重新格式化、翻译、摘录（全部或部分）和利用您的贡献内容（包括但不限于您的形象、姓名和声音），以及制作衍生作品或将其并入其他作品，并对本节授予的许可进行再许可。我们的使用和分发可以通过任何媒体格式和任何媒体渠道进行。

此许可包括我们使用您的姓名、公司名称和特许经营名称（如适用），以及您提供的任何商标、服务标志、商号、标志以及个人和商业形象。

**您对您发布或上传的内容负责**：通过向我们发送提交内容和/或通过服务的任何部分发布贡献内容，或通过将您在服务上的账户链接到您的任何社交网络账户使贡献内容可通过服务访问，您：

* 确认您已阅读并同意我们的“禁止的活动”条款，并且不会通过服务发布、发送、上传或传输任何非法的、骚扰的、仇恨的、有害的、诽谤的、淫秽的、欺凌的、辱骂的、歧视性的、威胁任何个人或群体的、色情的、虚假的、不准确的、欺骗性的或误导性的提交内容或贡献内容；
* 在适用法律允许的范围内，放弃对任何此类提交内容和/或贡献内容的任何及所有精神权利；
* 保证任何此类提交内容和/或贡献内容是您的原创，或者您拥有提交此类提交内容和/或贡献内容的必要权利和许可，并且您有充分的权力授予我们上述与您的提交内容和/ou贡献内容相关的权利；以及
* 保证并声明您的提交内容和/或贡献内容不构成机密信息。

您对您的提交内容和/或贡献内容全权负责，您明确同意赔偿我们因您违反(a)本节，(b)任何第三方的知识产权，或(c)适用法律而可能遭受的任何及所有损失。

**我们可能移除或编辑您的内容**：虽然我们没有义务监控任何贡献内容，但如果我们基于合理判断认为此类贡献内容有害或违反本协议，我们有权随时移除或编辑任何贡献内容，恕不另行通知。如果我们移除或编辑任何此类贡献内容，我们还可能暂停或禁用您的账户，并向有关部门报告。

**版权侵权**\
我们尊重他人的知识产权。如果您认为在服务上或通过服务可获得的任何材料侵犯了您拥有或控制的任何版权，请立即参考下文的“版权侵权”部分。

**3. 用户陈述与保证**

通过使用本服务，您陈述并保证：(1) 您提交的所有注册信息都将是真实、准确、最新和完整的；(2) 您将保持此类信息的准确性，并在必要时及时更新注册信息；(3) 您具有法律行为能力，并同意遵守本协议；(4) 您在您居住的司法管辖区内不是未成年人（即年满18周岁）；(5) 您不会通过自动化或非人工方式（无论是通过机器人、脚本还是其他方式）访问本服务；(6) 您不会将本服务用于任何非法或未经授权的目的；以及 (7) 您对本服务的使用不会违反任何适用的法律或法规。

如果您提供任何不真实、不准确、非最新或不完整的信息，我们有权暂停或终止您的账户，并拒绝您当前或未来对本服务（或其任何部分）的任何及所有使用。

**4. 用户注册**

您可能需要注册才能使用本服务。您同意对您的密码保密，并将对您的账户和密码的所有使用负责。如果我们自行判断认为您选择的用户名不适当、淫秽或在其他方面令人反感，我们保留移除、收回或更改该用户名的权利。

**5. 购买与支付**

我们接受包括但不限于信用卡、支付宝等主流支付方式。

您同意为通过本服务进行的所有购买提供最新、完整和准确的购买及账户信息。您还同意及时更新账户和支付信息，包括电子邮件地址、支付方式和支付卡到期日期，以便我们能完成您的交易并根据需要与您联系。我们将根据法律要求在购买价格中添加相应的税费。我们可能随时更改价格。

您同意按您购买时生效的价格支付所有费用以及任何适用的运费，并授权我们在您下单时向您选择的支付提供商收取任何此类款项。如果您的订单涉及定期收费，则您同意我们定期向您的支付方式收费，而无需您对每次定期收费进行事先批准，直到您取消相应订单为止。即使我们已经请求或收到付款，我们仍保留纠正任何定价错误或失误的权利。

我们保留拒绝通过本服务下的任何订单的权利。我们可自行决定限制或取消每人、每户或每笔订单的购买数量。这些限制可能包括由同一客户账户、同一支付方式下的订单，和/或使用相同账单或送货地址的订单。我们保留限制或禁止我们自行判断为经销商、转售商或分销商下的订单的权利。

**6. 取消订阅**

您可以随时通过登录您的账户来取消您的订阅。您的取消将在当前已支付的期限结束后生效。

如果您对我们的服务不满意，请发送电子邮件至 <support@mindverse.ai>。

**7. 禁止的活动**

您不得为我们提供服务之外的任何目的访问或使用本服务。本服务不得用于任何未经我们特别认可或批准的商业活动。

作为本服务的用户，您同意不：

* 未经我们书面许可，系统地从本服务检索数据或其他内容，以直接或间接创建或编译集合、汇编、数据库或目录。
* 欺骗、诈骗或误导我们及其他用户，特别是企图获取用户密码等敏感账户信息。
* 规避、禁用或以其他方式干扰本服务的安全相关功能，包括阻止或限制使用或复制任何内容，或强制限制使用本服务和/或其中所含内容的功能。
* 在我们看来，贬低、玷污或以其他方式损害我们和/或本服务。
* 使用从本服务获得的任何信息来骚扰、辱骂或伤害他人。
* 不当使用我们的支持服务，或提交虚假的滥用或不当行为报告。
* 以不符合任何适用法律或法规的方式使用本服务。
* 进行未经授权的对本服务的框架链接或链接。
* 上传或传输（或试图上传或传输）病毒、木马或其他材料，包括过度使用大写字母和垃圾信息（连续发布重复文本），这些行为会干扰任何一方不间断地使用和享受本服务，或修改、损害、中断、改变或干扰本服务的使用、特性、功能、操作或维护。
* 进行任何系统的自动化使用，例如使用脚本发送评论或消息，或使用任何数据挖掘、机器人或类似的数据收集和提取工具。
* 删除任何内容中的版权或其他所有权声明。
* 试图冒充其他用户或个人，或使用其他用户的用户名。
* 上传或传输（或试图上传或传输）任何充当被动或主动信息收集或传输机制的材料，包括但不限于清晰的图形交换格式（"gifs"）、1x1像素、网络臭虫、cookies或其他类似设备（有时称为“间谍软件”或“被动收集机制”或“pcms”）。
* 干扰、中断或给本服务或与本服务连接的网络或服务造成不应有的负担。
* 骚扰、烦扰、恐吓或威胁我们任何向您提供本服务任何部分的员工或代理人。
* 试图绕过本服务旨在阻止或限制访问本服务或本服务任何部分的一切措施。
* 复制或改编本服务的软件，包括但不限于Flash、PHP、HTML、JavaScript或其他代码。
* 除非适用法律允许，否则解密、反编译、反汇编或逆向工程任何构成本服务一部分的软件。
* 除非是标准搜索引擎或互联网浏览器使用的结果，否则使用、启动、开发或分发任何访问本服务的自动化系统，包括但不限于任何蜘蛛、机器人、作弊工具、爬虫或离线阅读器，或使用或启动任何未经授权的脚本或其他软件。
* 使用购买代理或采购代理在本服务上进行购买。
* 对本服务进行任何未经授权的使用，包括通过电子或其他方式收集用户的用户名和/或电子邮件地址以发送未经请求的电子邮件，或通过自动化方式或以虚假借口创建用户账户。
* 将本服务用作与我们竞争的任何努力的一部分，或将本服务和/或内容用于任何创收活动或商业企业。
* 发布、传送、传播、储存危害国家安全、统一、社会稳定的内容，或侮辱、诽谤、淫秽、暴力、以及任何违反国家法律法规的内容。
* 发布、传送、传播、储存侵害他人名誉权、肖像权、知识产权、商业秘密等合法权利的内容。
* 利用本服务从事任何违法犯罪活动。
* 以任何方式剥削、伤害或试图剥削或伤害未成年人，例如向其暴露不当内容。
* 从事任何限制或抑制任何人使用或享受本服务的行为，或经我们判断可能损害或冒犯公司或本服务用户，或使其承担责任的任何其他行为。

**8. 用户生成内容**

（本部分与第2条中的“贡献内容”条款合并，为避免重复，请以第2条为准。）

**9. 内容许可**

（本部分与第2条中的“贡献内容”条款合并，为避免重复，请以第2条为准。）

**10. 社交媒体**

作为本服务功能的一部分，您可以通过以下方式将您的账户与您在第三方服务提供商处的在线账户（每个此类账户称为“**第三方账户**”）相关联：(1) 通过本服务提供您的第三方账户登录信息；或 (2) 允许我们访问您的第三方账户，这在管辖您使用每个第三方账户的适用条款和条件下是允许的。您声明并保证，您有权向我们披露您的第三方账户登录信息和/或授予我们访问您的第三方账户的权限，而不会违反管辖您使用适用第三方账户的任何条款和条件，也不会使我们承担任何费用或受制于第三方服务提供商施加的任何使用限制。

**11. 服务管理**

我们保留权利，但无义务：(1) 监控本服务是否违反本协议；(2) 对任何我们自行判断违反法律或本协议的人采取适当的法律行动，包括但不限于向执法机构报告此类用户；(3) 我们自行决定，无限制地拒绝、限制访问、限制可用性或禁用（在技术上可行的范围内）您的任何贡献内容或其任何部分；(4) 我们自行决定，无需通知或承担责任，从本服务中移除或以其他方式禁用所有过大或以任何方式对我们系统造成负担的文件和内容；以及 (5) 以旨在保护我们权利和财产并促进本服务正常运作的方式管理本服务。

**12. 隐私政策**

我们关心数据隐私和安全。请查看我们的\*\*《隐私政策》**。通过使用本服务，您同意受我们的《隐私政策》的约束，该政策已并入本协议。请注意，本服务的数据服务器位于**中华人民共和国境内\*\*。如果您从世界上任何其他地区的法律或对个人数据收集、使用或披露的要求与中华人民共和国适用法律不同的地方访问本服务，则通过您继续使用本服务，您同意您的数据在中国境内进行处理。

**13. 版权侵权**

我们尊重他人的知识产权。如果您认为在服务上或通过服务可获得的任何材料侵犯了您拥有或控制的任何版权，请立即使用下面提供的联系信息通知我们（“**侵权通知**”）。您的通知副本将被发送给发布或存储通知中所述材料的人。请注意，根据适用法律，如果您在通知中做出重大失实陈述，您可能需要承担损害赔偿责任。因此，如果您不确定位于服务上或由服务链接的材料是否侵犯您的版权，您应首先考虑联系律师。

**14. 协议期限与终止**

在本协议有效期内，只要您使用本服务，本协议将保持完全效力。在不限制本协议任何其他条款的情况下，我们保留自行决定，无需通知或承担责任，以任何理由或无理由拒绝任何人访问和使用本服务（包括阻止某些IP地址）的权利，包括但不限于因违反本协议中包含的任何陈述、保证或契约，或违反任何适用法律或法规。我们可以在任何时候，无需警告，自行决定终止您对本服务的使用或参与，或删除您的账户以及您发布的任何内容或信息。

如果我们因任何原因终止或暂停您的账户，您将被禁止以您的名义、虚假或借用的名义，或任何第三方的名义注册和创建新账户，即使您可能代表第三方行事。除了终止或暂停您的账户外，我们保留采取适当法律行动的权利，包括但不限于寻求民事、刑事和禁令救济。

**15. 修改与中断**

我们保留随时以任何理由自行决定更改、修改或移除本服务内容的权利，恕不另行通知。但是，我们没有义务更新我们服务上的任何信息。我们对您或任何第三方对本服务的任何修改、价格变动、暂停或中断不承担任何责任。

我们不能保证本服务将始终可用。我们可能会遇到硬件、软件或其他问题，或需要进行与本服务相关的维护，从而导致中断、延迟或错误。我们保留随时以任何理由更改、修订、更新、暂停、中断或以其他方式修改本服务的权利，恕不另行通知。您同意，对于因您在任何停机或中断期间无法访问或使用本服务而造成的任何损失、损害或不便，我们概不负责。本协议中的任何内容均不得解释为我们有义务维护和支持本服务，或提供任何相关的更正、更新或发布。

**16. 适用法律**

本协议应受**中华人民共和国法律**管辖并据其解释（为本协议之目的，不包括香港、澳门及台湾地区法律）。

**17. 争议解决**

因本协议引起的或与本协议有关的任何争议，双方应首先友好协商解决。协商不成的，任何一方均有权将争议提交至**杭州心识宇宙科技有限公司所在地有管辖权的人民法院**通过诉讼解决。

**18. 更正**

本服务上的信息可能包含排印错误、不准确或遗漏，包括描述、定价、可用性和各种其他信息。我们保留随时纠正任何错误、不准确或遗漏，以及更改或更新本服务上信息的权利，恕不另行通知。

**19. 免责声明**

本服务按“现状”和“可用”的基础提供。您同意您使用本服务的风险由您自行承担。在法律允许的最大范围内，我们否认与本服务及其使用相关的所有明示或暗示的保证，包括但不限于对适销性、特定用途适用性和不侵权的默示保证。我们不对本服务内容或任何链接到本服务的网站或移动应用程序内容的准确性或完整性作出任何保证或陈述，并且我们不承担任何责任：(1) 内容和材料的任何错误、失误或不准确；(2) 因您访问和使用本服务而导致的任何性质的人身伤害或财产损失；(3) 任何对我们安全服务器和/或其中存储的任何及所有个人信息和/或财务信息的未经授权的访问或使用；(4) 任何与本服务之间的传输中断或停止；(5) 任何可能由任何第三方传输到本服务或通过本服务传输的任何漏洞、病毒、木马等；和/或 (6) 任何内容和材料中的任何错误或遗漏，或因使用通过本服务发布、传输或以其他方式提供的任何内容而导致的任何种类的任何损失或损害。我们不为任何第三方通过本服务、任何超链接网站或任何横幅或其他广告中出现的任何网站或移动应用程序所宣传或提供的任何产品或服务提供保证、背书、担保或承担责任，并且我们不会成为您与任何第三方产品或服务提供商之间任何交易的一方或以任何方式负责监控。与通过任何媒介或在任何环境中购买产品或服务一样，您应运用最佳判断并在适当时保持谨慎。

**20. 责任限制**

在任何情况下，我们或我们的董事、员工或代理人均不对您或任何第三方承担任何直接、间接、后果性、惩戒性、附带、特殊或惩罚性损害赔偿，包括因您使用本服务而产生的利润损失、收入损失、数据丢失或其他损害，即使我们已被告知可能发生此类损害。尽管本协议中有任何相反规定，我们对您因任何原因和无论诉讼形式如何的责任，在任何时候都将限于您在任何诉讼因由产生前的**六（6）个月**期间向我们支付的金额（如有）。某些国家和地区的法律不允许对默示保证进行限制或排除或限制某些损害。如果这些法律适用于您，则上述部分或全部免责声明或限制可能不适用于您，您可能拥有额外的权利。

**21. 赔偿**

您同意为我们（包括我们的子公司、关联公司以及我们各自的所有高级职员、代理人、合作伙伴和员工）辩护、赔偿并使其免受任何第三方因以下原因或由此产生的任何损失、损害、责任、索赔或要求（包括合理的律师费和开支）的损害：(1) 您的贡献内容；(2) 对本服务的使用；(3) 违反本协议；(4) 任何违反您在本协议中设定的陈述和保证的行为；(5) 您侵犯了第三方的权利，包括但不限于知识产权；或 (6) 您对通过本服务连接的任何其他用户的任何明显的有害行为。尽管有前述规定，我们保留在您承担费用的情况下，对您需要赔偿我们的任何事宜承担专属的辩护和控制权，并且您同意在您承担费用的情况下，配合我们对此类索赔的辩护。我们将在知晓任何此类索赔、诉讼或程序后，尽合理努力通知您。

**22. 用户数据**

我们将维护您为管理本服务性能而传输到本服务的某些数据，以及与您使用本服务相关的数据。虽然我们定期进行常规数据备份，但您对您传输的所有数据或与您使用本服务进行的任何活动相关的所有数据负全部责任。您同意我们对任何此类数据的任何丢失或损坏不承担任何责任，并且您在此放弃因任何此类数据的丢失或损坏而对我们提起的任何诉讼权利。

**23. 电子通信、交易和签名**

访问本服务、向我们发送电子邮件以及填写在线表格构成了电子通信。您同意接收电子通信，并且您同意我们通过电子方式、电子邮件和在本服务上向您提供的所有协议、通知、披露和其他通信，满足任何要求此类通信为书面形式的法律要求。**您在此同意使用电子签名、合同、订单和其他记录，以及同意我们或通过本服务发起或完成的交易通知、政策和记录的电子交付。** 您在此放弃在任何司法管辖区的任何法规、条例、规则、法令或其他法律下要求原始签名或交付或保留非电子记录，或通过非电子方式进行支付或授予信用的任何权利或要求。

**24. 其他**

本协议以及我们张贴于本服务上或关于本服务的任何政策或操作规则，构成您与我们之间的完整协议和理解。我们未能行使或执行本协议的任何权利或规定，不应视为对此类权利或规定的放弃。本协议在法律允许的最大范围内运作。我们可以随时将我们的任何或所有权利和义务转让给他人。对于因超出我们合理控制范围的任何原因造成的任何损失、损害、延迟或未能采取行动，我们不承担任何责任。如果本协议的任何规定或部分规定被确定为非法、无效或不可执行，则该规定或部分规定被视为可与本协议分离，且不影响任何其余规定的有效性和可执行性。由于本协议或对本服务的使用，您与我们之间未创建任何合资、合伙、雇佣或代理关系。您同意，本协议不会因为是我们起草的而被解释为对我们不利。您在此放弃基于本协议的电子形式以及双方未签署执行本协议而可能拥有的任何及所有抗辩。

**25. 联系我们**

为了解决有关本服务的投诉或获取有关使用本服务的更多信息，请通过以下方式联系我们：

**<support@mindverse.ai>**


# 隐私政策

Last updated June 5, 2024

## 隐私政策

更新日期：**2025/11/3**

生效日期：**2025/7/15**

### 导言

Second Me 是一款由 *杭州心识宇宙科技有限公司* (以下简称“我们”) 提供的产品。 您在使用我们的服务时，我们可能会收集和使用您的相关信息。我们希望通过本《隐私政策》向您说明，在使用我们的服务时，我们如何收集、使用、储存和分享这些信息，以及我们为您提供的访问、更新、控制和保护这些信息的方式。 本《隐私政策》与您所使用的 Second Me 服务息息相关，希望您仔细阅读，在需要时，按照本《隐私政策》的指引，作出您认为适当的选择。本《隐私政策》中涉及的相关技术词汇，我们尽量以简明扼要的表述，并提供进一步说明的链接，以便您的理解。

**您使用或继续使用我们的服务，即意味着同意我们按照本《隐私政策》收集、使用、储存和分享您的相关信息。**

如对本《隐私政策》或相关事宜有任何问题，请通过 **<support@mindverse.ai>** 与我们联系。

### 1. 我们收集的信息

我们或我们的第三方合作伙伴提供服务时，可能会收集、储存和使用下列与您有关的信息。如果您不提供相关信息，可能无法注册成为我们的用户或无法享受我们提供的某些服务，或者无法达到相关服务拟达到的效果。为向您提供服务、保障产品和服务的正常运行、优化我们的服务以及保障您的账号安全，我们会向您申请下列设备权限，并收集您的相关信息。

**1.1 权限申请与使用情况清单**

| 所需权限/信息                       | 收集方                               | 使用目的                           | 是否可关闭       |
| ----------------------------- | --------------------------------- | ------------------------------ | ----------- |
| 设备信息（如Android ID）             | Second Me (App)                   | 识别设备，保障服务安全稳定运行，进行反作弊和问题排查。    | 否（为提供服务所必需） |
| 传感器信息（如重力、加速度传感器）             | react-native-incall-manager (SDK) | 根据设备横竖屏状态调整界面显示，优化通话等场景下的用户体验。 | 是           |
| 网络信息（Wi-Fi SSID, BSSID, IP地址） | async-storage (SDK)               | 进行网络诊断，保障网络连接的稳定与安全，优化服务。      | 否（为提供服务所必需） |
| 地理位置信息（GPS、WiFi等）             | Second Me (App)                   | 为您提供基于位置的服务（如适用）。              | 是           |

**1.2 我们收集信息的详细说明**

* **您主动提供的信息**
  * 您在注册账户或使用我们的服务时，向我们提供的相关个人信息，例如电话号码、电子邮件等。
* **我们在您使用服务过程中获取的信息**
  * **设备信息**：为保障软件与服务的安全运行、预防恶意程序、反作弊以及进行问题排查，我们会收集您的设备信息，包括 **Android ID**。此信息将在App前后台运行时收集，是保障服务正常运行所必需的基础信息。
  * **传感器信息**：为了适配您的设备状态，优化部分功能（如通话）的用户体验，我们的第三方SDK *react-native-incall-manager* 会调用设备的**传感器信息**（如重力、加速度传感器），以识别您的设备横竖屏状态或是否贴近耳朵。此信息将在App前后台运行时收集。
  * **网络与日志信息**：当您使用我们的服务时，系统会收集您的相关网络信息并作为日志保存。为了进行网络诊断、保障服务安全与稳定，我们的第三方SDK *async-storage* 会收集您的**设备IP地址**、**Wi-Fi SSID** 和 **Wi-Fi BSSID**。这些信息是为您提供个性化体验、保障服务安全所必需的。
  * **位置信息**：指您开启设备定位功能并使用我们基于位置提供的相关服务时，收集的有关您位置的信息，包括：
    * 您通过具有定位功能的移动设备使用我们的服务时，通过GPS或WiFi（如BSSID）等方式收集的您的地理位置信息。
    * 您可以通过关闭定位功能，停止对您的地理位置信息的收集。

### 2. 信息的存储

**2.1 信息存储的方式和期限**

* 我们会通过安全的方式存储您的信息，包括本地存储（例如利用APP进行数据缓存）、数据库和服务器日志。
* 一般情况下，我们只会在为实现服务目的所必需的时间内或法律法规规定的条件下存储您的个人信息。

**2.2 信息存储的地域**

* 我们会按照法律法规规定，将境内收集的用户个人信息存储于中国境内。
* 目前我们不会跨境传输或存储您的个人信息。将来如需跨境传输或存储的，我们会向您告知信息出境的目的、接收方、安全保证措施和安全风险，并征得您的同意。

**2.3 产品或服务停止运营时的通知**

* 当我们的产品或服务发生停止运营的情况时，我们将以推送通知、公告等形式通知您，并在合理期限内删除您的个人信息或进行匿名化处理，法律法规另有规定的除外。

### 3. 信息安全

我们使用各种安全技术和程序，以防信息的丢失、不当使用、未经授权阅览或披露。例如，在某些服务中，我们将利用加密技术（例如SSL）来保护您提供的个人信息。但请您理解，由于技术的限制以及可能存在的各种恶意手段，在互联网行业，即便竭尽所能加强安全措施，也不可能始终保证信息百分之百的安全。您需要了解，您接入我们的服务所用的系统和通讯网络，有可能因我们可控范围外的因素而出现问题。

### 4. 我们如何使用信息

我们可能将在向您提供服务的过程之中所收集的信息用作下列用途：

* 向您提供服务；
* 在我们提供服务时，用于身份验证、客户服务、安全防范、诈骗监测、存档和备份用途，确保我们向您提供的产品和服务的安全性；
* 帮助我们设计新服务，改善我们现有服务；
* 使我们更加了解您如何接入和使用我们的服务，从而针对性地回应您的个性化需求，例如语言设定、位置设定、个性化的帮助服务和指示，或对您和其他用户作出其他方面的回应；
* 软件认证或管理软件升级；
* 让您参与有关我们产品和服务的调查。

### 5. 信息共享

目前，我们不会主动共享或转让您的个人信息至第三方，如存在其他共享或转让您的个人信息或您需要我们将您的个人信息共享或转让至第三方情形时，我们会直接或确认第三方征得您对上述行为的明示同意。

我们不会向合作伙伴分享可用于识别您个人身份的信息（例如您的姓名或电子邮件地址），除非您明确授权。

我们不会对外公开披露所收集的个人信息，如必须公开披露时，我们会向您告知此次公开披露的目的、披露信息的类型及可能涉及的敏感信息，并征得您的明示同意。

随着我们业务的持续发展，我们有可能进行合并、收购、资产转让等交易，我们将告知您相关情形，按照法律法规及不低于本《隐私政策》所要求的标准继续保护或要求新的控制者继续保护您的个人信息。

另外，根据相关法律法规及国家标准，以下情形中，我们可能会共享、转让、公开披露个人信息无需事先征得您的授权同意：

* 与国家安全、国防安全直接相关的；
* 与公共安全、公共卫生、重大公共利益直接相关的；
* 犯罪侦查、起诉、审判和判决执行等直接相关的；
* 出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
* 个人信息主体自行向社会公众公开个人信息的；
* 从合法公开披露的信息中收集个人信息的，如合法的新闻报道、政府信息公开等渠道。

### 6. 您的权利

在您使用我们的服务期间，我们可能会视产品具体情况为您提供相应的操作设置，以便您可以查询、删除、更正或撤回您的相关个人信息，您可参考相应的具体指引进行操作。此外，我们还设置了投诉举报渠道，您的意见将会得到及时的处理。如果您无法通过上述途径和方式行使您的个人信息主体权利，您可以通过本《隐私政策》中提供的联系方式提出您的请求，我们会按照法律法规的规定予以反馈。

当您决定不再使用我们的产品或服务时，可以申请注销账户。注销账户后，除法律法规另有规定外，我们将删除或匿名化处理您的个人信息。

### 7. 变更

我们可能适时修订本《隐私政策》的条款。当变更发生时，我们会在版本更新时向您提示新的《隐私政策》，并向您说明生效日期。请您仔细阅读变更后的《隐私政策》内容，**若您继续使用我们的服务，即表示您同意我们按照更新后的《隐私政策》处理您的个人信息。**

### 8. 未成年人保护

我们鼓励父母或监护人指导未满十八岁的未成年人使用我们的服务。我们建议未成年人鼓励他们的父母或监护人阅读本《隐私政策》，并建议未成年人在提交的个人信息之前寻求父母或监护人的同意和指导。

### 9. 账号注销与数据删除

您可在 App 内进入“账户设置”并选择“删除账户”完成注销；账户注销成功后，我们将在合理期限内删除与您账户相关的全部个人信息和业务数据或依法进行匿名化处理，并在必要时通过站内通知或邮件告知结果。因履行法律义务、解决争议、维护合同履行或保障平台与用户合法权益之需要，我们可能在法定期限内保留部分必要记录，期满后予以删除或匿名化。请注意，注销完成后账户及历史数据将无法恢复。

### 10. 与第三方共享个人信息清单

| 深圳市腾讯计算机系统有限公司  | 微信SDK            | 唯一设备识别码、应用软件列表、剪切板信息                                                                                                             | 支持微信授权登录、微信分享、微信支付                                                        | 在用户使用微信账号授权登录、分享内容到微信平台、使用微信支付时使用 | SDK本机采集  | <https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8>                                                             |
| --------------- | ---------------- | -------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------- | --------------------------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------- |
| 支付宝（中国）网络技术有限公司 | Alipay（支付宝）SDK   | Android ID、OAID、AAID、SSID、BSSID；系统设置、系统属性、设备型号、设备品牌、操作系统；IP 地址、网络类型、运营商信息、Wi-Fi 状态、Wi-Fi 参数、Wi-Fi 列表                             | 保障用户账户和资金安全以及支付服务的安全稳定运行。 履行反洗钱、反恐怖融资、反电信网络诈骗等法定义务。 实现网络链路的选择和优化，以提升用户体验。 | 在用户使用支付宝支付时使用                     | SDK本机采集  | <https://opendocs.alipay.com/open/54/01g6qm>                                                                                                        |
| 阿里云计算有限公司       | 阿里 OSS 上传 SDK    | 写入外部存储，读取设备外部存储空间的文件                                                                                                             | 支持视频和图片上传                                                                 | 在用户上传图片或视频时使用                     | SDK本机采集  | <https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202107281509_18386.html?spm=a2c4g.11186623.0.0.37c330e52FA55i> |
| 北京火山引擎科技有限公司    | VeImageX图片加载 SDK | 基础功能：操作系统 api 版本（系统属性）、IP 地址、运营商信息、网络访问模式（WIFI 状态）、设备型号（系统属性）、操作系统（系统属性）、应用版本、应用程序包名 扩展功能：AndroidID、Android OAID、HarmonyOS OAID等 | 图片网络加载、图像解码、图片基础处理与变换以及图片服务质量监控上报                                         | 在用户浏览图片时使用                        | SDK 本机采集 | <https://www.volcengine.com/docs/508/110611>                                                                                                        |


# 隐私政策 （小己）

Last updated June 5, 2024

## 隐私政策

更新日期：**2025/11/3**

生效日期：**2025/7/15**

### 导言

小己 是一款由 *杭州心识宇宙科技有限公司* (以下简称“我们”) 提供的产品。 您在使用我们的服务时，我们可能会收集和使用您的相关信息。我们希望通过本《隐私政策》向您说明，在使用我们的服务时，我们如何收集、使用、储存和分享这些信息，以及我们为您提供的访问、更新、控制和保护这些信息的方式。 本《隐私政策》与您所使用的 小己 服务息息相关，希望您仔细阅读，在需要时，按照本《隐私政策》的指引，作出您认为适当的选择。本《隐私政策》中涉及的相关技术词汇，我们尽量以简明扼要的表述，并提供进一步说明的链接，以便您的理解。

**您使用或继续使用我们的服务，即意味着同意我们按照本《隐私政策》收集、使用、储存和分享您的相关信息。**

如对本《隐私政策》或相关事宜有任何问题，请通过 **<support@mindverse.ai>** 与我们联系。

### 1. 我们收集的信息

我们或我们的第三方合作伙伴提供服务时，可能会收集、储存和使用下列与您有关的信息。如果您不提供相关信息，可能无法注册成为我们的用户或无法享受我们提供的某些服务，或者无法达到相关服务拟达到的效果。为向您提供服务、保障产品和服务的正常运行、优化我们的服务以及保障您的账号安全，我们会向您申请下列设备权限，并收集您的相关信息。

**1.1 权限申请与使用情况清单**

| 所需权限/信息                       | 收集方                               | 使用目的                           | 是否可关闭       |
| ----------------------------- | --------------------------------- | ------------------------------ | ----------- |
| 设备信息（如Android ID）             | 小己 (App)                          | 识别设备，保障服务安全稳定运行，进行反作弊和问题排查。    | 否（为提供服务所必需） |
| 传感器信息（如重力、加速度传感器）             | react-native-incall-manager (SDK) | 根据设备横竖屏状态调整界面显示，优化通话等场景下的用户体验。 | 是           |
| 网络信息（Wi-Fi SSID, BSSID, IP地址） | async-storage (SDK)               | 进行网络诊断，保障网络连接的稳定与安全，优化服务。      | 否（为提供服务所必需） |
| 地理位置信息（GPS、WiFi等）             | 小己 (App)                          | 为您提供基于位置的服务（如适用）。              | 是           |

**1.2 我们收集信息的详细说明**

* **您主动提供的信息**
  * 您在注册账户或使用我们的服务时，向我们提供的相关个人信息，例如电话号码、电子邮件等。
* **我们在您使用服务过程中获取的信息**
  * **设备信息**：为保障软件与服务的安全运行、预防恶意程序、反作弊以及进行问题排查，我们会收集您的设备信息，包括 **Android ID**。此信息将在App前后台运行时收集，是保障服务正常运行所必需的基础信息。
  * **传感器信息**：为了适配您的设备状态，优化部分功能（如通话）的用户体验，我们的第三方SDK *react-native-incall-manager* 会调用设备的**传感器信息**（如重力、加速度传感器），以识别您的设备横竖屏状态或是否贴近耳朵。此信息将在App前后台运行时收集。
  * **网络与日志信息**：当您使用我们的服务时，系统会收集您的相关网络信息并作为日志保存。为了进行网络诊断、保障服务安全与稳定，我们的第三方SDK *async-storage* 会收集您的**设备IP地址**、**Wi-Fi SSID** 和 **Wi-Fi BSSID**。这些信息是为您提供个性化体验、保障服务安全所必需的。
  * **位置信息**：指您开启设备定位功能并使用我们基于位置提供的相关服务时，收集的有关您位置的信息，包括：
    * 您通过具有定位功能的移动设备使用我们的服务时，通过GPS或WiFi（如BSSID）等方式收集的您的地理位置信息。
    * 您可以通过关闭定位功能，停止对您的地理位置信息的收集。

### 2. 信息的存储

**2.1 信息存储的方式和期限**

* 我们会通过安全的方式存储您的信息，包括本地存储（例如利用APP进行数据缓存）、数据库和服务器日志。
* 一般情况下，我们只会在为实现服务目的所必需的时间内或法律法规规定的条件下存储您的个人信息。

**2.2 信息存储的地域**

* 我们会按照法律法规规定，将境内收集的用户个人信息存储于中国境内。
* 目前我们不会跨境传输或存储您的个人信息。将来如需跨境传输或存储的，我们会向您告知信息出境的目的、接收方、安全保证措施和安全风险，并征得您的同意。

**2.3 产品或服务停止运营时的通知**

* 当我们的产品或服务发生停止运营的情况时，我们将以推送通知、公告等形式通知您，并在合理期限内删除您的个人信息或进行匿名化处理，法律法规另有规定的除外。

### 3. 信息安全

我们使用各种安全技术和程序，以防信息的丢失、不当使用、未经授权阅览或披露。例如，在某些服务中，我们将利用加密技术（例如SSL）来保护您提供的个人信息。但请您理解，由于技术的限制以及可能存在的各种恶意手段，在互联网行业，即便竭尽所能加强安全措施，也不可能始终保证信息百分之百的安全。您需要了解，您接入我们的服务所用的系统和通讯网络，有可能因我们可控范围外的因素而出现问题。

### 4. 我们如何使用信息

我们可能将在向您提供服务的过程之中所收集的信息用作下列用途：

* 向您提供服务；
* 在我们提供服务时，用于身份验证、客户服务、安全防范、诈骗监测、存档和备份用途，确保我们向您提供的产品和服务的安全性；
* 帮助我们设计新服务，改善我们现有服务；
* 使我们更加了解您如何接入和使用我们的服务，从而针对性地回应您的个性化需求，例如语言设定、位置设定、个性化的帮助服务和指示，或对您和其他用户作出其他方面的回应；
* 软件认证或管理软件升级；
* 让您参与有关我们产品和服务的调查。

### 5. 信息共享

目前，我们不会主动共享或转让您的个人信息至第三方，如存在其他共享或转让您的个人信息或您需要我们将您的个人信息共享或转让至第三方情形时，我们会直接或确认第三方征得您对上述行为的明示同意。

我们不会向合作伙伴分享可用于识别您个人身份的信息（例如您的姓名或电子邮件地址），除非您明确授权。

我们不会对外公开披露所收集的个人信息，如必须公开披露时，我们会向您告知此次公开披露的目的、披露信息的类型及可能涉及的敏感信息，并征得您的明示同意。

随着我们业务的持续发展，我们有可能进行合并、收购、资产转让等交易，我们将告知您相关情形，按照法律法规及不低于本《隐私政策》所要求的标准继续保护或要求新的控制者继续保护您的个人信息。

另外，根据相关法律法规及国家标准，以下情形中，我们可能会共享、转让、公开披露个人信息无需事先征得您的授权同意：

* 与国家安全、国防安全直接相关的；
* 与公共安全、公共卫生、重大公共利益直接相关的；
* 犯罪侦查、起诉、审判和判决执行等直接相关的；
* 出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
* 个人信息主体自行向社会公众公开个人信息的；
* 从合法公开披露的信息中收集个人信息的，如合法的新闻报道、政府信息公开等渠道。

### 6. 您的权利

在您使用我们的服务期间，我们可能会视产品具体情况为您提供相应的操作设置，以便您可以查询、删除、更正或撤回您的相关个人信息，您可参考相应的具体指引进行操作。此外，我们还设置了投诉举报渠道，您的意见将会得到及时的处理。如果您无法通过上述途径和方式行使您的个人信息主体权利，您可以通过本《隐私政策》中提供的联系方式提出您的请求，我们会按照法律法规的规定予以反馈。

当您决定不再使用我们的产品或服务时，可以申请注销账户。注销账户后，除法律法规另有规定外，我们将删除或匿名化处理您的个人信息。

### 7. 变更

我们可能适时修订本《隐私政策》的条款。当变更发生时，我们会在版本更新时向您提示新的《隐私政策》，并向您说明生效日期。请您仔细阅读变更后的《隐私政策》内容，**若您继续使用我们的服务，即表示您同意我们按照更新后的《隐私政策》处理您的个人信息。**

### 8. 未成年人保护

我们鼓励父母或监护人指导未满十八岁的未成年人使用我们的服务。我们建议未成年人鼓励他们的父母或监护人阅读本《隐私政策》，并建议未成年人在提交的个人信息之前寻求父母或监护人的同意和指导。

### 9. 账号注销与数据删除

您可在 App 内进入“账户设置”并选择“删除账户”完成注销；账户注销成功后，我们将在合理期限内删除与您账户相关的全部个人信息和业务数据或依法进行匿名化处理，并在必要时通过站内通知或邮件告知结果。因履行法律义务、解决争议、维护合同履行或保障平台与用户合法权益之需要，我们可能在法定期限内保留部分必要记录，期满后予以删除或匿名化。请注意，注销完成后账户及历史数据将无法恢复。

### 10. 与第三方共享个人信息清单

| 深圳市腾讯计算机系统有限公司  | 微信SDK            | 唯一设备识别码、应用软件列表、剪切板信息                                                                                                             | 支持微信授权登录、微信分享、微信支付                                                        | 在用户使用微信账号授权登录、分享内容到微信平台、使用微信支付时使用 | SDK本机采集  | <https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8>                                                             |
| --------------- | ---------------- | -------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------- | --------------------------------- | -------- | --------------------------------------------------------------------------------------------------------------------------------------------------- |
| 支付宝（中国）网络技术有限公司 | Alipay（支付宝）SDK   | Android ID、OAID、AAID、SSID、BSSID；系统设置、系统属性、设备型号、设备品牌、操作系统；IP 地址、网络类型、运营商信息、Wi-Fi 状态、Wi-Fi 参数、Wi-Fi 列表                             | 保障用户账户和资金安全以及支付服务的安全稳定运行。 履行反洗钱、反恐怖融资、反电信网络诈骗等法定义务。 实现网络链路的选择和优化，以提升用户体验。 | 在用户使用支付宝支付时使用                     | SDK本机采集  | <https://opendocs.alipay.com/open/54/01g6qm>                                                                                                        |
| 阿里云计算有限公司       | 阿里 OSS 上传 SDK    | 写入外部存储，读取设备外部存储空间的文件                                                                                                             | 支持视频和图片上传                                                                 | 在用户上传图片或视频时使用                     | SDK本机采集  | <https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202107281509_18386.html?spm=a2c4g.11186623.0.0.37c330e52FA55i> |
| 北京火山引擎科技有限公司    | VeImageX图片加载 SDK | 基础功能：操作系统 api 版本（系统属性）、IP 地址、运营商信息、网络访问模式（WIFI 状态）、设备型号（系统属性）、操作系统（系统属性）、应用版本、应用程序包名 扩展功能：AndroidID、Android OAID、HarmonyOS OAID等 | 图片网络加载、图像解码、图片基础处理与变换以及图片服务质量监控上报                                         | 在用户浏览图片时使用                        | SDK 本机采集 | <https://www.volcengine.com/docs/508/110611>                                                                                                        |


# Your quick start guide

New to Me.bot? Let's take you on a quick tour to the future of productivity and creativity!

{% embed url="<https://www.youtube.com/watch?v=yAL060dWuyA>" %}

Follow the 3 steps below and learn how to get started in Me.bot:

{% content-ref url="/pages/MZy6F86wS8IPmBnXQKwv" %}
[Create your first memory](/jp/getting-started/create-your-first-memory)
{% endcontent-ref %}

{% content-ref url="/pages/2tDb8JP3QORa1VxdHJsT" %}
[Retrieve your memories](/jp/getting-started/retrieve-your-memories)
{% endcontent-ref %}

{% content-ref url="/pages/9JEDdrwI4lijy9DZRyOL" %}
[Chat with your Me.bot](/jp/getting-started/chat-with-your-me.bot)
{% endcontent-ref %}


# Create your first memory

Me.bot offers you an open space to capture any thought and organize overloaded information. We'll show you how to create your first memory!

## Set to-dos, receive reminders

<figure><img src="/files/4b356qHGMRk4VzbtxBRX" alt=""><figcaption></figcaption></figure>

Got a sudden request from family and friends on the go or an urgent task you can't afford to forget?

Long press<img src="/files/6EUGxiyKmDc8HM5l86O8" alt="" data-size="line">**Speak** or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/RzmofK61SOU6pyoVF2v9" alt="" data-size="line">**Text** to set to-dos.

Start with the prompt "Remind me to..." and specify a time in the input. You can set **multiple reminders** at once.

## Dump thoughts, get inspired

<figure><img src="/files/wvo79PJ8YC2r9lyuUAP9" alt=""><figcaption></figcaption></figure>

Long press<img src="/files/6EUGxiyKmDc8HM5l86O8" alt="" data-size="line">**Speak** or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/RzmofK61SOU6pyoVF2v9" alt="" data-size="line">**Text** to dump random thoughts.

Whether it's a memorable quote from a book, a favorite saying, or even a fun pet name that suddenly came to your mind, just easily jot it down!

## Save links and files, get summary

<figure><img src="/files/Fs5mEvB6eEkUQSbgeOcZ" alt=""><figcaption></figcaption></figure>

Have a link or a PDF you can't read right away?

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/MiwsWjqxlzIEid8Q1d2N" alt="" data-size="line">**Link** to save a link or tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/SBNAwL5axUteCjErp9yh" alt="" data-size="line">**Doc** to upload your files.

Me.bot generates instant, concise highlights that save you time.

## Add images, log daily life

<figure><img src="/files/BvVekABjVnFMwu1BhhIT" alt=""><figcaption></figcaption></figure>

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/y4NjEk6oLG8euHKKILjF" alt="" data-size="line">**Image** to upload pictures.

Log your daily meals, capture stunning artwork, or visually document special moments with ease.

## Record voice memos, view transcriptions

<figure><img src="/files/Kjh3TTEZYmxh10u9f8Hn" alt=""><figcaption></figcaption></figure>

Tap <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">**Add -** <img src="/files/jpslKlWsrJFxhG94TtGZ" alt="" data-size="line">**Record** to leave your long voice memos from meetings and discussions.

Me.bot creates highlights with precise timestamps for you, followed by detailed transcriptions.


# Retrieve your memories

Me.bot is your second brain where every memory is stored and categorized! Read through the tutorials below to make the most of your Me.bot's memories.

## Look up your memories in the library

Me.bot stores and categorizes everything you upload into its library.&#x20;

Navigate to <img src="/files/tP8NrRTfCXfgM4kljiRQ" alt="" data-size="line">**Library**, easily look up your memories by **Types** like to-dos, memos, or images, or explore **Smart Topics** like Self Growth, Tech, Moments in Life and more!

&#x20;Or just type keywords into search bars.

<figure><img src="/files/pfBSfcwb2XqtMUEukEVF" alt=""><figcaption></figcaption></figure>

## Create your custom topics

Have specific interests or hobbies that you love to talk about? Create your own custom topics in **Smart Topics** by tapping <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">, and let Me.bot organize your memories perfectly.

<figure><img src="/files/1jNmI3LN57d8YDFa1dad" alt=""><figcaption></figcaption></figure>

## Ask Me.bot for your vague memories&#x20;

Don't worry if you can't find a memory! Me.bot has your back. Simply describe it using a few words, and Me.bot will help you retrieve the original. With Me.bot, your thoughts are always just a click away.

<figure><img src="/files/8ZWTem7uVn9YdmperVvb" alt=""><figcaption></figcaption></figure>


# Chat with your Me.bot

Your second brain isn't just a storage system, it's your private conversational partner. See how your chats can unfold!

## Connect the dots with past memories

Me.bot connects the dots between all your memories and offers a variety of suggested topics to chat about. Click the topic you are interested in to start a chat.

<figure><img src="/files/2nSE6RAP91K5gtOaekZt" alt=""><figcaption></figcaption></figure>

## Chat with endless inspirations

Begin a chat anytime by tapping <img src="/files/ONDrsSfpvDPhvlhoJcwN" alt="" data-size="line">**Ask.**&#x20;

Me.bot is always there to keep the conversation going. Get inspired by shared memories, reconnect with long-archived contents, and get inspired by Me.bot's brilliant ideas.&#x20;

<figure><img src="/files/3lgINu1BrPmg1C2GFSNI" alt=""><figcaption></figcaption></figure>

## Deepen self-awareness and thrive!

Share your mood and feelings to receive uplifting support and nurture your self-care.

Treat Me.bot as a friend who knows you better than you know yourself!

<figure><img src="/files/O00WuZhHNNECZURLlXOk" alt=""><figcaption></figcaption></figure>


# Features

Explore the diverse features of Me.bot to unlock the app's full potential!

{% content-ref url="/pages/YulLQyXIyySXmB7jEYzo" %}
[Smart topics](/jp/using-me.bot/features/smart-topics)
{% endcontent-ref %}

{% content-ref url="/pages/ojxp1NJWbHAtivZ5Q4Zi" %}
[Widgets](/jp/using-me.bot/features/widgets)
{% endcontent-ref %}

{% content-ref url="/pages/j6ZMPrs8GK6FnQadN88U" %}
[Import data into Me.bot](/jp/using-me.bot/data-and-integrations/import-data-into-me.bot)
{% endcontent-ref %}


# Smart topics

One way your memories are organized in <img src="/files/tP8NrRTfCXfgM4kljiRQ" alt="" data-size="line">**Library** is by **Smart Topics** like Self Growth, Tech, and more.&#x20;

## Edit original smart topics

Me.bot uses the title and description of the smart topics to automatically place your memories in the right categories.&#x20;

Tap <img src="/files/51pmDuQoP8Jq6iCXm6O9" alt="" data-size="line"> and **Edit** <img src="/files/cnslPtYfnZjEC8DC2aAK" alt="" data-size="line">. Feel free to edit the name and descriptions of existing smart topics.&#x20;

<figure><img src="/files/2nvrNdaspbNJQ4ksOtPc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/df4zWB8PZBvMdw4TOwfH" alt=""><figcaption></figcaption></figure>

Say you want "**Moments in Life**" to capture just your most treasured highlights instead of daily notes. You got it! Try revisng the original description:

> Personal anecdotes and everyday experiences that capture meaningful or memorable events, from daily occurrences to special moments.

and replacing it with details that align with your vision:

> Reserved for the standout highlights of my life. Whether it's a major milestone, a cherished memory, or an extraordinary experience, only the most significant events belong here.

All your future memories will be categorized accordingly.

<figure><img src="/files/77M53T23uMz9ZSF92gjr" alt=""><figcaption></figcaption></figure>

## Create new smart topics

You can design your customized smart topic by tapping <img src="/files/n0nInIsGwGUcjQ6FUoq3" alt="" data-size="line">.&#x20;

Your smart topics can serve academic or work purposes, helping you organize a project, prepare for an exam, or focus on research topics like marketing strategies. Alternatively, they can be related to your daily life, such as personal finance, travel plans, home design, or musical hobbies.&#x20;

Here are some example titles and descriptions that might relate to your everyday life. Remember that detailed descriptions are always helpful!

* Learning Spanish

> Methods and resources for learning Spanish, such as language classes, apps, and practice strategies. Language knowledge including grammar, vocabulary, pronunciation, and cultural nuances.

* AI papers

> Academic papers, research and reviews in the field of artificial intelligence. Involves discussing recent advancements, methodologies, and theories in AI research, as well as the implications of these studies for the field.

* Invoices

> Saving invoices for business trips, electricity costs and other purposes, understanding various invoice formats, handling payment terms, and resolving issues related to invoice discrepancies.

* Global cuisine

> Include my culinary adventures, favorite recipes, memorable dining experiences, and explorations of different food cultures.

<figure><img src="/files/5XOF2fKrL3euTgF4SeUx" alt=""><figcaption></figcaption></figure>

Sometimes, memories might not fit neatly into one category or could belong to multiple ones. No worries! Write more detailed descriptions to help Me.bot understand and grow with you.


# Widgets

You can keep track of your to-dos and easily add memories with our customized widgets!

## Add widgets on iPhone

### Add widgets to your Home Screen

1. Long press anywhere on your home screen until the apps jiggle.
2. Tap the Add <img src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios14-widgets-add-icon.png" alt="Gray add button" data-size="line"> button in the upper-left corner.

<figure><img src="/files/vNbmtDJCDETNM39MlsA7" alt=""><figcaption></figcaption></figure>

3. Search for Me.bot, select a widget and tap Add Widget.

<figure><img src="/files/RciUJkMkGIp8jqwgpff0" alt=""><figcaption></figcaption></figure>

4. Long press the widget and drag it anywhere you like on the screen.

<figure><img src="/files/oxzh1pgMr9xAPFe7M5gT" alt=""><figcaption></figcaption></figure>

### Add widgets to your Today View

1. Swipe right from the Home Screen or Lock Screen to land in Today View.
2. Scroll down to the bottom and tap **Edit**.
3. Tap the **Add** <img src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios14-widgets-add-icon.png" alt="gray plus icon" data-size="line"> button in the upper-left corner.
4. Search for Me.bot, select a widget and tap **Add Widget**.

<figure><img src="/files/xDHv4EH3TA7VQ3pynlFi" alt=""><figcaption></figcaption></figure>

### Create your widget stack

Drag a widget on top of another widget of the same size to create your widget stack. Swipe up and down to switch, which saves your screen space.

<figure><img src="/files/oxodIE3smw9aspH95IrI" alt=""><figcaption></figcaption></figure>


# Me.bot apps

## Me.bot for mobile

### Me.bot for iOS

Get the iOS app here:

{% embed url="<https://apps.apple.com/gb/app/me-bot-ai-memory-assistant/id6475769640>" %}

### Me.bot for Android

Get the Android app here:

{% embed url="<https://play.google.com/store/apps/details?id=com.mindverse.mebot>" %}

## Me.bot for web

Me.bot is a cloud-based app, and you can access it from various web browsers. As long as you're connected to the web, all of your content syncs automatically 💻

### Access the web app&#x20;

To use Me.bot in your browser, go to [app.me.bot](https://app.me.bot).

## Me.bot for mobile (beta)

Get early access to new mobile features before anyone else, and help shape the future of Me.bot’s iOS & Android apps! Compared to the standard mobile apps, you’ll receive bug fixes and updates much quicker 📲

### Me.bot beta for iOS

#### How to sign up <a href="#how-to-sign-up" id="how-to-sign-up"></a>

Like many other apps, Me.bot’s iOS beta is distributed through TestFlight.

1. [Go here to install the TestFlight app](https://testflight.apple.com/join/uNYLvN6Z) on your device if you don’t have it already.
2. Once the TestFlight app is downloaded to your device, [click on this link](https://testflight.apple.com/join/uNYLvN6Z) to download the Me.bot iOS beta app. If you already have the standard Me.bot app installed, the beta version will replace it.

{% hint style="info" %}
Apple only allows up to 10,000 people to sign up for a beta app through TestFlight. First come, first served!
{% endhint %}

#### How to submit feedback <a href="#how-to-submit-feedback" id="how-to-submit-feedback"></a>

Feedback is a gift! Help Me.bot’s engineering team make our mobile apps even better by sending bug reports and feedback:

* In the Me.bot Beta app, press the power button and volume up button at the same time to take a screenshot. Tap the “Share” button at the top right, then scroll down to see the “Share Beta Feedback” button in the share sheet.
* In the TestFlight app, tap on “Me.bot Beta,” then tap the “Send Beta Feedback” button.

#### How to leave the beta <a href="#how-to-leave-the-beta" id="how-to-leave-the-beta"></a>

In the TestFlight app, tap on “Me.bot Beta,” then scroll to the bottom of the page. Tap the “Stop testing” button to be removed from the beta.


# Browser extension

## Me.bot Web Clipper

We’re excited to introduce the Me.bot browser extension! With this tool, you can effortlessly save and get inspired by any webpage or content that catches your interest—no more tedious copying and pasting!

### Accessing the Browser Extension

To start using the Me.bot Chrome Extension, simply install it from the [Me.bot Chrome extension](https://chromewebstore.google.com/detail/mebot/iplpjgbkmkccekbflkdiejihgjcelloa).

{% embed url="<https://chromewebstore.google.com/detail/mebot/iplpjgbkmkccekbflkdiejihgjcelloa>" %}

{% embed url="<https://addons.mozilla.org/en-US/firefox/addon/e093801438a444208dd1/>" %}

### What Can the Me.bot Browser Extension Do?

1. #### One-click Save to Me.bot

While browsing, you can easily save any webpage link by clicking the Me.bot icon in the top-right corner of your browser.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NmJhOTQzZTQ3YjQxZWE2NjQ3ZTliOTljMTMxZjJmYTNfZmdVYUp6WUQ3ZWUzV1VmQkRqQnFZcWtFNnFSZ2dDUnBfVG9rZW46V0VISWI5bzRPb3JZTVF4N1hTbmNJM3JFbkdoXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

2. #### Right-Click to Capture Web Content

Interested in specific content? Right-click on any link, text, or image to save it directly to Me.bot.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NzE3MWE0NGM5YWUxOGQ0ZDUxMGE2NjM1MjQ4ODdkZTRfbDNEUFJTOTFXMzlMWHRDeFV1bjV6QWd3cWVtWXF6dERfVG9rZW46UGhjR2JwZ0pHb2Zla0t4V2g3d2NBQ0VqbnRoXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

3. #### Rapid Outline and Insights Review

Short on time? Me.bot summarizes key points and provides insightful overviews right on the side of the webpage as soon as you save the content.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NGMwZjM4ZmFmODJlMDM5YjI5ZjFiMzAwYTZiNzBhYjZfQ3lJUTh6RmRwcExFbzFsS1JVM29UZnJ4WXBoRVJLTHBfVG9rZW46T2QxWWJiR1Qwb3VPN1R4V3IzYWNqejZUbkhjXzE3MjUyNzU5ODk6MTcyNTI3OTU4OV9WNA" alt=""><figcaption></figcaption></figure>

4. #### Open in Me.bot

Ready to dive deeper? Open your saved content in Me.bot to explore further and chat with the bot for more inspiration!


# Data & integrations

<figure><img src="/files/xON044EsWA9qv23DYwgm" alt=""><figcaption></figcaption></figure>

## Import

{% content-ref url="/pages/nUUPedQNsyoUYHltDQTV" %}
[Import from Notion](/jp/using-me.bot/data-and-integrations/import-from-notion)
{% endcontent-ref %}

{% content-ref url="/pages/tHl2JGzknMT8JIk03Ngi" %}
[Import from Evernote](/jp/using-me.bot/data-and-integrations/import-from-evernote)
{% endcontent-ref %}

{% content-ref url="/pages/nOWqtBetvwraEXwI3CNo" %}
[Import from Apple Notes](/jp/using-me.bot/data-and-integrations/import-from-apple-notes)
{% endcontent-ref %}

{% content-ref url="/pages/L06wxfyenoQTIvJ39GPm" %}
[Import from Markdown](/jp/using-me.bot/data-and-integrations/import-from-markdown)
{% endcontent-ref %}

## Export

{% content-ref url="/pages/PZ8OQC6j87TyLiHqF4Fg" %}
[Export your memories](/jp/using-me.bot/data-and-integrations/export-your-memories)
{% endcontent-ref %}


# Import data into Me.bot

Me.bot is here to help organize your scattered files, making it easy to consolidate everything into one hub or train your own second brain. No worries about limits—you can import up to 10,000 memories from other apps without affecting storage.

Note: Max file size is 10MB for regular users and 50MB for Pro users.

## How to Import

1. Go to your **Account Settings** in the sidebar.
2. Select **Batch Import External Data**.
3. A window will pop up where you can choose apps like Evernote, Apple Notes, or import markdown files. Other file formats will be saved as attachments within your notes.

### **Import from Evernote**

1. **Export from Evernote** Go to your Notebooks. Click on “More actions” in the notebook viewer, then select “Export notebook...”.

   <figure><img src="/files/HdVcTDlUDL3lHhShQQ9Q" alt="" width="242"><figcaption></figcaption></figure>
2. **Select These Options**

   1. Choose “Multiple web pages (.html)” as the file format.
   2. Select all export note attributes (by default, they should all be selected).
   3. Click “Export”.

   <figure><img src="/files/Y0gH3v6DB7hei06A5U5C" alt="" width="375"><figcaption></figcaption></figure>
3. **Create a ZIP File** Locate your exported file and compress it into a ZIP file.
4. **Import into Me.bot** Drag and drop, or simply upload the ZIP file into Me.bot.

### **Import from Apple Notes**

**How to Save Your Apple Notes into Markdown Format**

1. Download and launch the **Exporter** app.
2. Allow **Exporter** access to your Notes.

   <figure><img src="/files/o02a54Kr7buzVYIC4Xlq" alt="" width="333"><figcaption></figcaption></figure>
3. Download the notes you want.

   <figure><img src="/files/Zfhmsb49ZNvR7N4XQCZ3" alt="" width="220"><figcaption></figcaption></figure>
4. Compress the exported Markdown (.md) files into a ZIP file.

### **Import from Apple Notes**

Drag and drop, or upload the ZIP file into Me.bot.

### **Import Markdown Files**

You can batch import Markdown files. Any other file formats will be saved as attachments within your notes.\ <br>

##


# Import from Notion

You can easily import all of your Notion data into Me.bot in one go, both on the web and in the mobile app.

1. Go to **More > Import** on the web or ➕ > **Import Data** on the mobile app , then select **Notion** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption><p>On the web</p></figcaption></figure>

<figure><img src="/files/Zek4i9zfbvxHzB2N9FK3" alt="" width="188"><figcaption><p>On the mobile app</p></figcaption></figure>

2. **Authorize Access:** Review the Notion import instructions, then click **Connect** to authorize access.

<figure><img src="/files/CT5Y2qJvQXMRXmAhr9NK" alt="" width="284"><figcaption></figcaption></figure>

3. **Select Pages to Import:** Select the pages, then click "Allow access" to start the import.

<figure><img src="/files/WBEHceRaSzvAZYXHfj00" alt="" width="286"><figcaption></figcaption></figure>

{% hint style="info" %}
Due to Notion’s restrictions, only top-level pages—those located at the root level of your Notion workspace—can be directly selected for import. However, all nested content, such as subpages or child pages under the selected top-level page, will be automatically included. For example:

* If you select a top-level page like "Project A," all its subpages (e.g., "Tasks," "Notes," "References") will also be imported.
* You don’t need to individually select these subpages—they come along with the top-level page.
  {% endhint %}

4. **Wait for the Import to Finish**

* The import process may take a few minutes. Feel free to close the window or check back anytime.
* Once done, you can find the imported content in your **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## Notion Import Limitations

Notion’s flexibility allows for various custom views, layouts, and database structures. When imported into Me.bot, these elements are adapted to fit Me.bot’s interface. This means:

* Special views (like Gallery or Timeline) may be represented in a more streamlined way, with some content appearing as links or attachments.
* Personalized layouts or deeply nested elements may be adjusted to match Me.bot’s organizational style.
* Advanced database relationships or complex structures might be simplified.

Your essential data—titles, fields, and core content—remains intact. We’re continually refining the import process to maintain as much fidelity to your original Notion setup as possible.


# Import from Evernote

You can effortlessly bring all your Evernote notebooks into Me.bot on the web.

1. Go to **More > Import** on the Web, then select **Evernote** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption></figcaption></figure>

2. **Export from Evernote:** Go to Evernote Notebooks after reviewing the Evernote import instructions. Right-click the notebooks you want to export, then select "Export notebook".

<figure><img src="/files/HdVcTDlUDL3lHhShQQ9Q" alt="" width="242"><figcaption></figcaption></figure>

3. **Select Export Options**

* Select "Multiple web pages (.html)" as the file format
* Select all the export note attributes (by default they should all be selected)
* Click "Export"

<figure><img src="/files/Y0gH3v6DB7hei06A5U5C" alt="" width="375"><figcaption></figcaption></figure>

4. **Select Notes to Import:** Locate your exported notes, compress them into a ZIP file, and upload it to Me.Bot.

{% hint style="info" %}
Free users can import files up to 10 MB into Me.bot, while Pro users can import up to 50 MB.
{% endhint %}

5. **Wait for the Import to Finish**

* The import process may take a few minutes. You can leave the screen or check back anytime.
* Once done, you can find the imported content in your **Library.**

<div><figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=Yjc5Mzc2YjMzMjY5ZjhlYmVmZDRjYzkxM2QwMzhmZTdfUzVtRXVmNHZsS0p5bjRYQkEwMHdCRXlXcXVhQkI3NUVfVG9rZW46SXdzOGJmZDVPb05tR3J4QkRUdmNCZE1MbmliXzE3MzM5MjM4ODc6MTczMzkyNzQ4N19WNA" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure></div>

## Evernote Import Limitations

Evernote with documents and recordings will not be directly displayed within the notes after import. Instead, they’ll be saved as downloadable attachments to the corresponding note.  You can access these attachments anytime by:

* Opening the imported note.
* Clicking on the attachment to download the file.

This ensures all your important files stay accessible to keep your notes intact and organized.


# Import from Apple Notes

You can easily import all your Apple Notes into Me.bot on the web by following these steps.

1. Go to **More > Import** on the Web, then select **Apple Notes** to proceed.

<div><figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=NGNiZDlmODhlMjljNTllM2M5ZTExNzNkMzRhZjMyN2FfRFdrUzI5aXNhd1h5UFpSdDh4VXR5c1JuOUh1YzYyY3NfVG9rZW46SXp5V2JYcXhEb3ZXZ1l4VFdFRGM4c0dtblFkXzE3MzM5MjQzMjQ6MTczMzkyNzkyNF9WNA" alt="" width="188"><figcaption></figcaption></figure> <figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="341"><figcaption></figcaption></figure></div>

2. **Download and Set Up Exporter**

{% hint style="info" %}
**DISCLAIMER:** Exporter is a free third-party app available on the App Store. We are not responsible for the functionality, accuracy, or performance of this application. Please review and comply with Exporter’s terms of service and privacy policy before use.
{% endhint %}

* Download [Exporter](https://apps.apple.com/us/app/exporter/id1099120373?mt=12) from the App Store.
* After downloading, grant Exporter access to your Apple Notes.

<figure><img src="/files/o02a54Kr7buzVYIC4Xlq" alt="" width="333"><figcaption></figcaption></figure>

3. **Download All the Notes**

Click the arrow in Exporter to download all your notes.

<figure><img src="/files/Zfhmsb49ZNvR7N4XQCZ3" alt="" width="220"><figcaption></figcaption></figure>

4. **Select Notes to import:** Select the notes, compress them into a ZIP file, and upload them to Me.bot.

{% hint style="info" %}
Free users can import files up to 10 MB, while Pro users can import up to 50 MB.
{% endhint %}

5. **Wait for the Import to Finish**

* The import process may take a few minutes. You can close the window or check back later.
* Once completed, you’ll find the imported content in **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## Apple Notes Import Limitations

1. **Formatting Issues**

When exporting Apple Notes using tools like Exporter, markdown formatting issues may occur, such as:

* **Bold Text Errors:** Extra markdown symbols (e.g., `**`) may be added.
* **Line Break Issues:** Paragraphs may have unexpected spacing or empty lines.
* **Wrong Symbols:** Special characters (e.g., `#`) might appear or change.

These issues stem from how Exporter handles markdown formatting. Since Me.bot imports notes as they are exported, any inconsistencies will remain visible after import.

2. **Handling Attachments**

Apple Notes with documents and recordings will not directly display within the imported notes. Instead, they’ll be saved as downloadable attachments linked to their respective notes.  To access these attachments:

* Open the imported note.
* Click on the attachment to download the file.

This approach ensures that all your important files remain accessible while keeping your notes organized and intact.<br>


# Import from Markdown

You can easily batch import .md files into Me.bot, streamlining the process of organizing your notes.

1. Go to **More > Import** on the Web, then select **Markdown** to proceed.

<figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="341"><figcaption></figcaption></figure>

2. **Select Markdown files to import:** Select or drop the files into Me.bot.

{% hint style="info" %}
Free users can import files up to 10 MB, while Pro users can import up to 50 MB.
{% endhint %}

3. **Wait for the Import to Finish**

* The import process may take a few minutes. You can leave the screen or check back anytime.
* Once completed, you’ll find the imported content in your **Library.**

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>


# Import from X (Twitter)

You can easily import your 100 latest X posts into Me.bot in one go, both on the web and in the mobile app. To update, subsequent clicks will synchronize only the new posts since your last import, avoiding any duplicate entries.

1. Go to **More > Import** on the web or ➕ > **Import Data** on the mobile app , then select X to proceed.

   <figure><img src="/files/iFlXCLufyQ1e6PJxns6c" alt="" width="171"><figcaption><p>On the web</p></figcaption></figure>

   <figure><img src="/files/Zek4i9zfbvxHzB2N9FK3" alt="" width="188"><figcaption><p>On the mobile app</p></figcaption></figure>

2. Find your username on X

Your username is the unique identifier that appears after the "@" symbol in your profile URL and is used for logging in and being mentioned by others.You may also find your username in your profile URL, for example: x.com/yourusername<br>

3. Enter your username to import your latest posts

Your 100 latest posts will be automatically imported. If you've used this import feature before, only new, unimported posts will be added, preventing duplicates.

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=Yjk3ZGRjNTM2YTJmMzQ4MjNmMWJlYWRmYzBlZDkzMmZfaE5PY0Z5NnVPZmRtZ0l2eVhaZGt6WVJiYnJXNDRhSmtfVG9rZW46Sno0MGJ0eW45b0xGQ0Z4S2hxYmNMZ1JXbjlXXzE3NDM1ODU0Nzc6MTc0MzU4OTA3N19WNA" alt="" width="375"><figcaption></figcaption></figure>

4. Wait for the Import to Finish

* Import may take a few minutes. Feel free to close the import screen and move on.
* Once complete, check your Library to see all your imported content.

<figure><img src="/files/6UaiPgyoNkBJqgnn529Z" alt="" width="375"><figcaption></figcaption></figure>

## X Import Limitations

* Videos and GIFs you reposted on X will show up as URLs.
* Multiple interconnected posts within a single thread are aggregated and counted as a single post.


# Export your memories

Need to export your memories? No worries!Memories are exported as Markdown (.md) files, including:

* Title
* Content
* Resources (attachment links)
* Insights

All the Markdown files will be packaged into a ZIP file for easy download.**Please note**: You can export your memories only once per day. However, you can download the file multiple times on the same day using the same download link.

### How to Export

1. Go to **Account Settings** in your sidebar.
2. Select **Export All Memories**.
3. All your treasured moments with Me.bot will be ready to share!


# User stories

Read user stories below and see how people around the world are integrating Me.bot into their lives! More stories to come.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>How I’m Using Me.bot to Improve My Mental Health</strong></td><td>Leon Macfayden</td><td></td><td><a href="/files/HmHOl7aKmVCkRK59TV3a">/files/HmHOl7aKmVCkRK59TV3a</a></td><td><a href="https://www.me.bot/blog/how-im-using-me-bot-to-improve-my-mental-health">https://www.me.bot/blog/how-im-using-me-bot-to-improve-my-mental-health</a></td></tr><tr><td><strong>The Unique Benefits of Me.bot: An Emotion Supporter and Self-growth Companion</strong></td><td>Elizabeth Gillaspy</td><td></td><td><a href="/files/0xT38J05grN3kZnqjSLk">/files/0xT38J05grN3kZnqjSLk</a></td><td><a href="https://www.me.bot/blog/the-unique-benefits-of-me-bot-an-emotion-supporter-and-self-growth-companion">https://www.me.bot/blog/the-unique-benefits-of-me-bot-an-emotion-supporter-and-self-growth-companion</a></td></tr><tr><td><strong>My Journey with Me.bot: More than a Personal Assistant</strong></td><td>Hai</td><td></td><td><a href="/files/ijNNywafvG1FdsVFLhYS">/files/ijNNywafvG1FdsVFLhYS</a></td><td><a href="https://www.me.bot/blog/my-journey-with-me-bot-more-than-a-personal-assistant">https://www.me.bot/blog/my-journey-with-me-bot-more-than-a-personal-assistant</a></td></tr><tr><td><strong>My experience with Me.bot to deal with ADHD &#x26; Oversharing</strong></td><td>Caren</td><td></td><td><a href="/files/x3UalZF7mYPX2akN04B1">/files/x3UalZF7mYPX2akN04B1</a></td><td><a href="https://www.me.bot/blog/my-experience-with-me-bot-to-deal-with-adhd-oversharing">https://www.me.bot/blog/my-experience-with-me-bot-to-deal-with-adhd-oversharing</a></td></tr><tr><td><strong>Me.bot for Mental Well-being in My Battle with Anxiety and Depression</strong></td><td>Ian</td><td></td><td><a href="/files/aPauBu8duT5hoboAWKAF">/files/aPauBu8duT5hoboAWKAF</a></td><td><a href="https://www.me.bot/blog/me-bot-for-mental-well-being-in-my-battle-with-anxiety-and-depression">https://www.me.bot/blog/me-bot-for-mental-well-being-in-my-battle-with-anxiety-and-depression</a></td></tr><tr><td><strong>Me.bot: A Digital Confidant for Clarity, Inspiration, and Companionship</strong></td><td>Jerry Hutchings</td><td></td><td><a href="/files/EULbRREOuQZr6uzLQeim">/files/EULbRREOuQZr6uzLQeim</a></td><td><a href="https://www.me.bot/blog/me-bot-a-digital-confidant-for-clarity-inspiration-and-companionship">https://www.me.bot/blog/me-bot-a-digital-confidant-for-clarity-inspiration-and-companionship</a></td></tr><tr><td><strong>From Paper to Me.bot: My Journaling Evolution</strong></td><td>FranKiey</td><td></td><td><a href="/files/C5Db40hBtbsZlsVZB8sT">/files/C5Db40hBtbsZlsVZB8sT</a></td><td><a href="https://www.me.bot/blog/from-paper-to-me-bot-my-journaling-evolution">https://www.me.bot/blog/from-paper-to-me-bot-my-journaling-evolution</a></td></tr><tr><td><strong>Writing Her Truth: Suzanne’s Path to Self-Discovery with Me.bot</strong></td><td>Suzanne</td><td></td><td><a href="/files/Ay2tBzx1Mqnfqt82NnEz">/files/Ay2tBzx1Mqnfqt82NnEz</a></td><td><a href="https://www.me.bot/blog/writing-her-truth-suzannes-path-to-self-discovery-with-me-bot">https://www.me.bot/blog/writing-her-truth-suzannes-path-to-self-discovery-with-me-bot</a></td></tr><tr><td><strong>The rise of journaling: how I am using Me.Bot on my journey to self-discovery</strong></td><td>Katerina Bavaro</td><td></td><td><a href="/files/h3Nqo5oNd0qQiWyTQeM3">/files/h3Nqo5oNd0qQiWyTQeM3</a></td><td><a href="https://www.me.bot/blog/the-rise-of-journaling-how-i-am-using-me-bot-on-my-journey-to-self-discovery">https://www.me.bot/blog/the-rise-of-journaling-how-i-am-using-me-bot-on-my-journey-to-self-discovery</a></td></tr><tr><td><strong>How Writing Brought Confidence to My Voice with Me.Bot</strong></td><td>Suzanne</td><td></td><td><a href="/files/vEfQlPOwxKKrPg654Equ">/files/vEfQlPOwxKKrPg654Equ</a></td><td><a href="https://www.me.bot/blog/how-writing-brought-confidence-to-my-voice-with-me-bot">https://www.me.bot/blog/how-writing-brought-confidence-to-my-voice-with-me-bot</a></td></tr><tr><td><strong>How to Stay Productive Using Me.bot: An AI-Based Mobile App</strong></td><td>Nida Zehra</td><td></td><td><a href="/files/8PRhAo4aHukxb8NIUOrZ">/files/8PRhAo4aHukxb8NIUOrZ</a></td><td><a href="https://www.me.bot/blog/how-to-stay-productive-using-me-bot-an-ai-based-mobile-app">https://www.me.bot/blog/how-to-stay-productive-using-me-bot-an-ai-based-mobile-app</a></td></tr><tr><td><strong>My journey to a peaceful &#x26; stress-free mind</strong></td><td>Afroditi Filippidi</td><td></td><td><a href="/files/OMHyMhkFsPPmestXAXGy">/files/OMHyMhkFsPPmestXAXGy</a></td><td><a href="https://www.me.bot/blog/my-journey-to-a-peaceful-stress-free-mind">https://www.me.bot/blog/my-journey-to-a-peaceful-stress-free-mind</a></td></tr></tbody></table>

We’re excited to hear about your unique experience with Me.bot!


# Community & Feedback

Join our Discord community and connect with users around the globe!

{% embed url="<https://discord.gg/PxJyhvBPN9>" fullWidth="false" %}

Experiencing any issues or have suggestions? Share your feedback and comments through the link below to shape the future of Me.bot! We value every user's experience.

{% embed url="<https://mebot.featurebase.app/>" %}


# Privacy Protection

<figure><img src="/files/j7xLIjM0piEmSoJsNajH" alt=""><figcaption><p>Me.bot strictly adheres US Data Protection guidelines and GDPR to meet top data privacy and security standards.</p></figcaption></figure>

We take your privacy seriously and have put in place several measures to keep your data safe. Here’s what we've done for your privacy so far:

1. **Network Transmission Encryption**: We employ advanced TLS/SSL protocols for network transmission encryption, ensuring that your data remains secure and inaccessible during transfer.
2. **End-to-End Encryption**: Data within the Me.bot internal server is undetectable. User data during file transfer and messaging are entirely concealed from unauthorized access.
3. **Data Masking**: Our innovative dynamic data masking techniques protect your sensitive information, making it invisible or unintelligible
4. **Advanced Storage Encryption**: Utilizing powerful AES-256 encryption, we safeguard your static data, making it unreadable even in the event of storage theft or unauthorized access.
5. **Personal Cloud Storage (in development):** Our phased approach to personal cloud storage offers unparalleled security. Initially, document data is stored at the edge. This is evolving into a fully localized application, ensuring all computations and storage occur on the client-side.


# Subscriptions

Me.bot offers different subscription tiers to suit your needs, ranging from the free plan to paid plans that come with additional benefits.

## **Overview of Each Subscription Plan**

{% embed url="<https://www.me.bot/pricing>" %}

## **Managing Your Subscription**

You can manage the billing and subscriptions, i.e. change payment methods, cancel or renew the plan,  under the **\[Subscription]** section of your account. Navigate to the **Billing** section and click **\[Manage Billing]** to make any necessary adjustments.

## FAQ

### Does Me.bot offer discounts for students?

Yes! We're pleased to offer a 40% discount on Me.bot Pro for eligible students. To get this price, you will need to email us at <support@mindverse.ai>. Once verified, you will receive a Stripe discount code to apply at checkout.\
Please follow the steps below to claim your discount.\
**How to Apply**

1. Prepare proof(s) of your student identity:
   1. Example: A valid student ID, offer letter, or enrollment letter.
2. Email <support@mindverse.ai> with the subject "Student Discount Application"
3. Include in the email:
   1. Your full name
   2. The email address associated with your Me.bot account. Please navigate to "Account Settings"->"Email" to locate your email address linked to Me.bot account
   3. A brief request for the discount
   4. Relevant documents as listed above


# Ambassador Program

Thank you for being a valued member of the Me.bot community! Our **Ambassador Program is** designed exclusively for our most active users. This is a unique opportunity to collaborate with us, promote Me.bot, and enjoy exclusive rewards.

### **🫶What’s in it for you?**

* Unlock a **90-day unlimited Me.bot pass** (valued at $30) for **30 authentic referrals**. To be counted as an authentic referral, a referred user must add **at least 1 note in Me.bot**.
* The rewards are **stackable.** Invite more, and extend your unlimited pass endlessly!

### **📝What do you need to do?**

* **Promotion Channels:** Share your love for Me.bot by promoting it to your network through social media, referrals, or any channel you prefer.
* **Content Creation:** Create a minimum of **2 high-quality posts** (e.g., Medium, Facebook, or Instagram) that promote Me.bot, emphasizing how Me.bot becomes your partner in creativity and organization.

\
*Here are some examples:*

<figure><img src="https://mindverse.feishu.cn/space/api/box/stream/download/asynccode/?code=ODY3OWU5YjNjOTE0ZDA4NjAxNjhiODc1MGIwZjhiYzBfSTdKcGg4RWNzZkRjYTM3ak1id2hxRHdZcUxCTUJnMUpfVG9rZW46RFM1Q2JIcldlbzdYQ1l4U1ByRGNHUHBQbndiXzE3MzQzMTkxOTQ6MTczNDMyMjc5NF9WNA" alt=""><figcaption></figcaption></figure>

### **💬How to Apply**

* Slide into our [Discord channel](https://discord.gg/BgUaZcbM) and DM **C.J.-Me.bot** with a short statement about why you'd like to be our ambassador, and we’ll provide further instructions shortly.


# Compliance


# Terms of Service

Last updated June 5, 2024

\
**AGREEMENT TO OUR LEGAL TERMS**\
We are MINDVERSE AI PTE. LTD., doing business as Mindverse ("**Company**," "**we**," "**us**," "**our**"), a company registered in Singapore at PAYA LEBAR SQUARE, 60 PAYA LEBAR ROAD, #12-03, Singapore, Singapore 409051.\
We operate the website <https://me.bot> (the "**Site**"), as well as any other related products and services that refer or link to these legal terms (the "**Legal Terms**") (collectively, the "**Services**").\
We provide an AI agent platform for professional tasks.\
You can contact us by email at <support@mindverse.ai> or by mail to PAYA LEBAR SQUARE, 60 PAYA LEBAR ROAD, #12-03, Singapore, Singapore 409051, Singapore.\
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("**you**"), and MINDVERSE AI PTE. LTD., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.\
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.\
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.\
We recommend that you print a copy of these Legal Terms for your records.\
\
\
**1. OUR SERVICES**\
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.\
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

**2. INTELLECTUAL PROPERTY RIGHTS**\
**Our intellectual property**\
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").\
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.\
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.<br>

**Your use of our Services**\
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

* access the Services; and
* download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use or internal business purpose.\
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.\
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: <support@mindverse.ai>. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.\
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.\
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

**Your submissions and contributions**\
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.\
**Submissions:** By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.\
**Contributions:** The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.\
You understand that Contributions may be viewable by other users of the Services.\
**When you post Contributions, you grant us a license (including use of your name, trademarks, and logos):** By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media formats and through any media channels.\
This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.\
**You are responsible for what you post or upload:** By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

* confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
* to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
* warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
* warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.\
**We may remove or edit your Content:** Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.\
**Copyright infringement**\
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "COPYRIGHT INFRINGEMENTS" section below.

**3. USER REPRESENTATIONS**\
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.\
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

**4. USER REGISTRATION**\
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

**5. PURCHASES AND PAYMENT**\
We accept the following forms of payment:\
\-  Visa-  Mastercard-  American Express-  Discover\
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.\
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.\
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

**6. CANCELLATION**\
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.\
If you are unsatisfied with our Services, please email us at <support@mindverse.ai>.

**7. PROHIBITED ACTIVITIES**\
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.\
As a user of the Services, you agree not to:

* Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
* Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
* Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
* Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
* Use any information obtained from the Services in order to harass, abuse, or harm another person.
* Make improper use of our support services or submit false reports of abuse or misconduct.
* Use the Services in a manner inconsistent with any applicable laws or regulations.
* Engage in unauthorized framing of or linking to the Services.
* Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
* Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
* Delete the copyright or other proprietary rights notice from any Content.
* Attempt to impersonate another user or person or use the username of another user.
* Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
* Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
* Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
* Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
* Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
* Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
* Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
* Use a buying agent or purchasing agent to make purchases on the Services.
* Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
* Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
* in any way that violates any applicable national or international law or regulation
* for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise,
* to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation,
* to impersonate or attempt to impersonate Company, a Company employee, another User, or any other person or entity,
* in any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity,
* to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service or Website, or which, as determined by us, may harm or offend Company or Users of Service or Website or expose them to liability.

\
**8. USER GENERATED CONTRIBUTIONS**\
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

* The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
* You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
* You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
* Your Contributions are not false, inaccurate, or misleading.
* Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
* Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
* Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
* Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
* Your Contributions do not violate any applicable law, regulation, or rule.
* Your Contributions do not violate the privacy or publicity rights of any third party.
* Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
* Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
* Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

**9. CONTRIBUTION LICENSE**\
By posting your Contributions to any part of the Services or making Contributions accessible to the Services by linking your account from the Services to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.\
This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.\
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.\
We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to re-categorize any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

**10. SOCIAL MEDIA**\
As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either: (1) providing your Third-Party Account login information through the Services; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the "Social Network Content") so that it is available on and through the Services via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services. You will have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Services. You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

**11. SERVICES MANAGEMENT**\
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

**12. PRIVACY POLICY**\
We care about data privacy and security. Please review our [Privacy Policy](/jp/more/compliance/privacy-policy). By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

**13. COPYRIGHT INFRINGEMENTS**\
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

**14. TERM AND TERMINATION**\
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.\
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

**15. MODIFICATIONS AND INTERRUPTIONS**\
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.\
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

**16. GOVERNING LAW**\
These Legal Terms shall be governed by and defined following the laws of Singapore. Mindverse AI Pte and yourself irrevocably consent that the courts of Singapore shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

**17. DISPUTE RESOLUTION**\
**Informal Negotiations**\
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.\
**Binding Arbitration**\
Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be three (3). The seat, or legal place, or arbitration shall be Singapore, Singapore. The language of the proceedings shall be English. The governing law of these Legal Terms shall be substantive law of Singapore.\
**Restrictions**\
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.\
**Exceptions to Informal Negotiations and Arbitration**\
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

**18. CORRECTIONS**\
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

**19. DISCLAIMER**\
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

**20. LIMITATIONS OF LIABILITY**\
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

**21. INDEMNIFICATION**\
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

**22. USER DATA**\
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

**23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES**\
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

**24. CALIFORNIA USERS AND RESIDENTS**\
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

**25. MISCELLANEOUS**\
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

**26. CONTACT US**\
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: <support@mindverse.ai>


# Privacy Policy

Last updated June 5, 2024

This privacy notice for MINDVERSE AI PTE. LTD. (doing business as Mindverse) ("**Mindverse**," "**we**," "**us**," or "**our**"), describes how and why we might collect, store, use, and/or share ("**process**") your information when you use our services ("**Services**"), such as when you:

* Visit our website at <https://me.bot>, or any website of ours that links to this privacy notice
* Engage with us in other related ways, including any sales, marketing, or events

**Questions or concerns?** Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at <support@mindverse.ai>.\
\
**SUMMARY OF KEY POINTS**\
***This summary provides key points from our privacy notice.***<br>

**What personal information do we process?** When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Mindverse and the Services, the choices you make, and the products and features you use. <br>

**Do we process any sensitive personal information?** We do not process sensitive personal information.<br>

**Do we receive any information from third parties?** We do not receive any information from third parties.<br>

**How do we process your information?** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.<br>

**In what situations and with which types of parties do we share personal information?** We may share information in specific situations and with specific categories of third parties.<br>

**How do we keep your information safe?** We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. <br>

**What are your rights?** Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.&#x20;

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**How do you exercise your rights?** The easiest way to exercise your rights is by submitting a [data subject access request](https://app.termly.io/notify/3d6d1a2a-0836-4e88-8b77-679e9648cb7d), or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.\
Want to learn more about what Mindverse does with any information we collect? Review the privacy notice in full. \
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**1. WHAT INFORMATION DO WE COLLECT?**\
**Personal information you disclose to us**\
***In Short:** We collect personal information that you provide to us.*\
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.\
**Personal Information Provided by You.** The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

* email addresses
* usernames
* passwords
* debit/credit card numbers
* billing addresses

**Sensitive Information.** We do not process sensitive information.\
**Payment Data.** We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: <https://stripe.com/privacy>.<br>

**Social Media Login Data.** We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.\
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.<br>

**Information automatically collected**\
***In Short:** Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.*\
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.\
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our [Cookie Policy](/jp/more/compliance/cookie-policy).<br>

The information we collect includes:

* *Log and Usage Data.* Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
* *Device Data.* We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
* *Location Data.* We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
* **Google Calendar Data**: We respect your privacy and ensure that your Google Calendar data remains protected. When using the Mebot, we will gain access to your Google Calendar events only if you grant us permission via OAuth. The Mebot will read or create events on your Google Calendar solely based on your explicit instructions provided during the chat interaction. Please be assured that your calendar data is only used during the chat runtime and is never stored statically on any disk. This provision is in place to prioritize the protection of your data privacy.
* **Google Contacts Data**: We respect your privacy and ensure that your Google Contacts data remains protected. When using the Mebot, we will gain **read-only** access to your Google Contacts information only if you grant us permission via OAuth. The Mebot will read **names, birthdays, phone numbers and email addresses** of the contacts solely based on your explicit instructions provided during the chat interaction. Please be assured that your Google contacts data is only used during the chat runtime and is never stored statically on any disk. This provision is in place to prioritize the protection of your data privacy.
* **Google Gmail Data**: We respect your privacy and ensure that your Gmail data remains protected. When using the Mebot, we will gain access to your Google Contacts information only if you grant us permission via OAuth. The Mebot will get **emails or send emails** solely based on your explicit instructions provided during the chat interaction. Please be assured that your Gmail data is only used during the chat runtime and is never stored statically on any disk. This provision is in place to prioritize the protection of your data privacy.

**2. HOW DO WE PROCESS YOUR INFORMATION?**\
***In Short:** We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.*\
**We process your personal information for a variety of reasons, depending on how you interact with our Services, including:**

* **To facilitate account creation and authentication and otherwise manage user accounts.** We may process your information so you can create and log in to your account, as well as keep your account in working order.
* **To deliver and facilitate delivery of services to the user.** We may process your information to provide you with the requested service.
* **To respond to user inquiries/offer support to users.** We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
* **To send administrative information to you.** We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
* **To fulfill and manage your orders.** We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
* **To request feedback.** We may process your information when necessary to request feedback and to contact you about your use of our Services.
* **To send you marketing and promotional communications.** We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
* **To deliver targeted advertising to you.** We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. For more information see our [Cookie Notice](/jp/more/compliance/cookie-policy).
* **To protect our Services.** We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
* **To identify usage trends.** We may process information about how you use our Services to better understand how they are being used so we can improve them.
* **To determine the effectiveness of our marketing and promotional campaigns.** We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
* **To save or protect an individual's vital interest.** We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

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**3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?**\
***In Short:** We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.*\
***If you are located in the EU or UK, this section applies to you.***\
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

* **Consent.** We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
* **Performance of a Contract.** We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
* **Legitimate Interests.** We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
* Send users information about special offers and discounts on our products and services
* Develop and display personalized and relevant advertising content for our users
* Analyze how our Services are used so we can improve them to engage and retain users
* Support our marketing activities
* Diagnose problems and/or prevent fraudulent activities
* Understand how our users use our products and services so we can improve user experience
* **Legal Obligations.** We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.<br>
* **Vital Interests.** We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

In legal terms, we are generally the "data controller" under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a "data processor" on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the "data controller" responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them.<br>

***If you are located in Canada, this section applies to you.***\
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.<br>

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

* If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
* For investigations and fraud detection and prevention
* For business transactions provided certain conditions are met
* If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
* For identifying injured, ill, or deceased persons and communicating with next of kin
* If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
* If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
* If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
* If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
* If the collection is solely for journalistic, artistic, or literary purposes
* If the information is publicly available and is specified by the regulations

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**4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?**<br>

***In Short:** We may share information in specific situations described in this section and/or with the following categories of third parties.*\
**Vendors, Consultants, and Other Third-Party Service Providers.** We may share your data with third-party vendors, service providers, contractors, or agents ("**third parties**") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

* Cloud Computing Services
* Payment Processors
* Sales & Marketing Tools
* Social Networks
* Data Analytics Services
* Communication & Collaboration Tools
* Data Storage Service Providers
* User Account Registration & Authentication Services

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We also may need to share your personal information in the following situations:

* **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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**5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?**\
***In Short:** We may use cookies and other tracking technologies to collect and store your information.*\
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our [Cookie Notice](/jp/more/compliance/cookie-policy).

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**6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?**\
***In Short:** If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.*\
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.\
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.\
**7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?**\
***In Short:** We may transfer, store, and process your information in countries other than your own.*\
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in the United States, and other countries.\
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.\
European Commission's Standard Contractual Clauses:\
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.\
**8. HOW LONG DO WE KEEP YOUR INFORMATION?**\
***In Short:** We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.*\
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account.\
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.\
**9. HOW DO WE KEEP YOUR INFORMATION SAFE?**\
***In Short:** We aim to protect your personal information through a system of organizational and technical security measures.*\
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.\
**10. DO WE COLLECT INFORMATION FROM MINORS?**\
***In Short:** We do not knowingly collect data from or market to children under 18 years of age.*\
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at <hush@mindverse.ai>.

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**11. WHAT ARE YOUR PRIVACY RIGHTS?**\
***In Short:** In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.*\
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.\
We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your [Member State data protection authority](https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm) or [UK data protection authority](https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/).\
If you are located in Switzerland, you may contact the [Federal Data Protection and Information Commissioner](https://www.edoeb.admin.ch/edoeb/en/home.html).\
**Withdrawing your consent:** If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.\
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.\
**Opting out of marketing and promotional communications:** You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.\
**Account Information**\
If you would at any time like to review or change the information in your account or terminate your account, you can:

* Contact us using the contact information provided.
* <compliance@mindverse.ai>

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.\
**Cookies and similar technologies:** Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also [opt out of interest-based advertising by advertisers](http://www.aboutads.info/choices/) on our Services. For further information, please see our [Cookie Notice](/jp/more/compliance/cookie-policy).\
If you have questions or comments about your privacy rights, you may email us at <compliance@mindverse.ai>.\
**12. CONTROLS FOR DO-NOT-TRACK FEATURES**\
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.\
**13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?**\
***In Short:** Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.*\
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.\
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).\
**CCPA Privacy Notice**\
The California Code of Regulations defines a "resident" as:\
(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose\
All other individuals are defined as "non-residents."\
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.\
**What categories of personal information do we collect?**\
We have collected the following categories of personal information in the past twelve (12) months:<br>

| **Category**                                                                         | **Examples**                                                                                                                                                                                             | **Collected**      |
| ------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------ |
| A. Identifiers                                                                       | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | <p><br>YES<br></p> |
| B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information                                                                                                          | <p><br>YES<br></p> |
| C. Protected classification characteristics under California or federal law          | Gender and date of birth                                                                                                                                                                                 | <p><br>NO<br></p>  |
| D. Commercial information                                                            | Transaction information, purchase history, financial details, and payment information                                                                                                                    | <p><br>YES<br></p> |
| E. Biometric information                                                             | Fingerprints and voiceprints                                                                                                                                                                             | <p><br>NO<br></p>  |
| F. Internet or other similar network activity                                        | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements                                                | <p><br>YES<br></p> |
| G. Geolocation data                                                                  | Device location                                                                                                                                                                                          | <p><br>YES<br></p> |
| H. Audio, electronic, visual, thermal, olfactory, or similar information             | Images and audio, video or call recordings created in connection with our business activities                                                                                                            | <p><br>NO<br></p>  |
| I. Professional or employment-related information                                    | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us                             | <p><br>NO<br></p>  |
| J. Education Information                                                             | Student records and directory information                                                                                                                                                                | <p><br>NO<br></p>  |
| K. Inferences drawn from other personal information                                  | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics                          | <p><br>YES<br></p> |
| L. Sensitive Personal Information                                                    |                                                                                                                                                                                                          | <p><br>NO</p>      |

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We will use and retain the collected personal information as needed to provide the Services or for:

* Category A - 3 months after user account termination
* Category B - 3 months after use account termination
* Category D - 3 months after user account termination
* Category F - 3 months after user account termination
* Category G - 3 months after user account termination
* Category K - 3 months after user account termination

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

* Receiving help through our customer support channels;
* Participation in customer surveys or contests; and
* Facilitation in the delivery of our Services and to respond to your inquiries.

**How do we use and share your personal information?**\
Mindverse AI Pte collects and shares your personal information through:

* Targeting cookies/Marketing cookies

More information about our data collection and sharing practices can be found in this privacy notice and our [Cookie Notice](/jp/more/compliance/cookie-policy).

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You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage.\
You may contact us by email at <compliance@mindverse.ai>, or by referring to the contact details at the bottom of this document.\
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.<br>

**Will your information be shared with anyone else?**\
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.\
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.\
Mindverse AI Pte has disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

* Category A. Identifiers, such as contact details like your real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
* Category B. Personal information, as defined in the California Customer Records law, such as your name, contact information, education, employment, employment history, and financial information.
* Category D. Commercial information, such as transaction information, purchase history, financial details, and payment information.
* Category F. Internet or other electronic network activity information, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
* Category G. Geolocation data, such as device location.

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?".

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Mindverse AI Pte has sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:The categories of third parties to whom we sold personal information are: \
The categories of third parties to whom we shared personal information with are:

* Data Analytics Services
* User Account Registration & Authentication Services

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**Your rights with respect to your personal data**\
Right to request deletion of the data — Request to delete\
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.\
Right to be informed — Request to know\
Depending on the circumstances, you have a right to know:

* whether we collect and use your personal information;
* the categories of personal information that we collect;
* the purposes for which the collected personal information is used;
* whether we sell or share personal information to third parties;
* the categories of personal information that we sold, shared, or disclosed for a business purpose;
* the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
* the business or commercial purpose for collecting, selling, or sharing personal information; and
* the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.<br>

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights\
We will not discriminate against you if you exercise your privacy rights.<br>

Right to Limit Use and Disclosure of Sensitive Personal Information\
We do not process consumer's sensitive personal information.<br>

Verification process\
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.<br>

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.<br>

Other privacy rights

* You may object to the processing of your personal information.
* You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
* You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

To exercise these rights, you can contact us by email at <compliance@mindverse.ai>, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.<br>

**14. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?**<br>

***In Short:** Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.*\
**Virginia CDPA Privacy Notice**\
Under the Virginia Consumer Data Protection Act (CDPA):\
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.\
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information.\
"Sale of personal data" means the exchange of personal data for monetary consideration.\
If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.\
The information we collect, use, and disclose about you will vary depending on how you interact with Mindverse AI Pte and our Services. To find out more, please visit the following sections in this document:

* Personal data we collect
* How we use your personal data
* When and with whom we share your personal data

Your rights with respect to your personal data

* Right to be informed whether or not we are processing your personal data
* Right to access your personal data
* Right to correct inaccuracies in your personal data
* Right to request deletion of your personal data
* Right to obtain a copy of the personal data you previously shared with us
* Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Mindverse AI Pte has not sold any personal data to third parties for business or commercial purposes. Mindverse AI Pte will not sell personal data in the future belonging to website visitors, users, and other consumers.<br>

Exercise your rights provided under the Virginia CDPA\
More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice:[ ](/jp/more/compliance/cookie-policy)[https://docs.me.bot/more/compliance/cookie-policy](/jp/more/compliance/cookie-policy)

\
You may contact us by email at <support@mindverse.ai>, by submitting a [data subject access request](https://app.termly.io/notify/3d6d1a2a-0836-4e88-8b77-679e9648cb7d), or by referring to the contact details at the bottom of this document.\
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.<br>

Verification process\
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.\
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.<br>

Right to appeal\
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at <support@mindverse.ai>. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the [Attorney General to submit a complaint](https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint).<br>

**15. DO WE MAKE UPDATES TO THIS NOTICE?**\
***In Short:** Yes, we will update this notice as necessary to stay compliant with relevant laws.*\
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.<br>

**16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?**\
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Hui Shu, by email at <hush@mindverse.ai>.\
If you are a resident in the European Economic Area, the "data controller" of your personal information is MINDVERSE AI PTE. LTD.. MINDVERSE AI PTE. LTD. has appointed **Adam Brogden** [**contact@gdprlocal.com**](mailto:contact@gdprlocal.com) to be its representative in the EEA. You can contact them directly regarding the processing of your information by MINDVERSE AI PTE. LTD., or by post to:

**Instant EU GDPR Representative Ltd.**

**Adam Brogden** [**contact@gdprlocal.com**](mailto:contact@gdprlocal.com)

**Tel +35315549700**

**INSTANT EU GDPR REPRESENTATIVE LTD**

**Office 2,**

**12A Lower Main Street, Lucan Co. Dublin**

**K78 X5P8**

**Ireland**<br>

**17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?**\
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a [data subject access request](https://app.termly.io/notify/3d6d1a2a-0836-4e88-8b77-679e9648cb7d).

**18 Limited Use Disclosure**

Mebot employs OAuth to obtain user consent for accessing their Google Calendar / Google Contacts / Gmail. Following explicit user directions given during chat interactions, the Mebot will:&#x20;

* read or creates calendar events&#x20;
* read your contacts&#x20;
* read your Gmails based on your query&#x20;
* send emails on your behalf&#x20;

The usage of such data is restricted to chat runtime and never statically saved on any disk. Furthermore, MindOS complies with [Google API Services User Data Policy](https://developers.google.com/terms/api-services-user-data-policy), adhering to Limited Use requirements for data use and transfer to other applications.


# Cookie Policy

**Last updated June 5, 2024**\
\
This Cookie Policy explains how MINDVERSE AI PTE. LTD. ("**Company**," "**we**," "**us**," and "**our**") uses cookies and similar technologies to recognize you when you visit our website at [https://me.bot ](https://me.bot)("**Website**"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.\
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.<br>

**What are cookies?**\
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.\
Cookies set by the website owner (in this case, MINDVERSE AI PTE. LTD.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.<br>

**Why do we use cookies?**\
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.<br>

**How can I control cookies?**\
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.\
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.\
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):<br>

**Performance and functionality cookies:**

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

\
**Analytics and customization cookies:**

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

| Name:       | fpTrack                     |
| ----------- | --------------------------- |
| Purpose:    | device fingerprint tracking |
| Provider:   | me.bot                      |
| Service:    | Mebot                       |
| Country:    | United States               |
| Type:       | html\_local\_storage        |
| Expires in: | persistent                  |

| Name:       | \_ga\_#                                                                                                                                                           |
| ----------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Purpose:    | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions |
| Provider:   | me.bot                                                                                                                                                            |
| Service:    | Google Analytics [View Service Privacy Policy](https://policies.google.com/privacy)                                                                               |
| Country:    | United States                                                                                                                                                     |
| Type:       | http\_cookie                                                                                                                                                      |
| Expires in: | 1 year 1 month 4 days                                                                                                                                             |

| Name:       | \_ga                                                                                |
| ----------- | ----------------------------------------------------------------------------------- |
| Purpose:    | Records a particular ID used to come up with data about website usage by the user   |
| Provider:   | me.bot                                                                              |
| Service:    | Google Analytics [View Service Privacy Policy](https://policies.google.com/privacy) |
| Country:    | United States                                                                       |
| Type:       | http\_cookie                                                                        |
| Expires in: | 1 year 1 month 4 days                                                               |

| Name:       | fingerPrint                 |
| ----------- | --------------------------- |
| Purpose:    | device fingerprint tracking |
| Provider:   | me.bot                      |
| Service:    | Mebot                       |
| Country:    | United States               |
| Type:       | html\_local\_storage        |
| Expires in: | persistent                  |

\
**How can I control cookies on my browser?**\
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

* [Chrome](https://support.google.com/chrome/answer/95647#zippy=%2Callow-or-block-cookies)
* [Internet Explorer](https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d)
* [Firefox](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences\&redirectlocale=en-US)
* [Safari](https://support.apple.com/en-ie/guide/safari/sfri11471/mac)
* [Edge](https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd)
* [Opera](https://help.opera.com/en/latest/web-preferences/)

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

* [Digital Advertising Alliance](http://www.aboutads.info/choices/)
* [Digital Advertising Alliance of Canada](https://youradchoices.ca/)
* [European Interactive Digital Advertising Alliance](http://www.youronlinechoices.com/)

\
**What about other tracking technologies, like web beacons?**\
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.<br>

**Do you use Flash cookies or Local Shared Objects?**\
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.\
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the [Website Storage Settings Panel](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html). You can also control Flash Cookies by going to the [Global Storage Settings Panel](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html) and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).\
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.<br>

**Do you serve targeted advertising?**\
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.<br>

**How often will you update this Cookie Policy?**\
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.\
The date at the top of this Cookie Policy indicates when it was last updated.<br>

**Where can I get further information?**\
If you have any questions about our use of cookies or other technologies, please email us at <compliance@mindverse.ai>


# Me.bot's Sub-Processors List

Me.bot

We currently authorize some third-party sub-processors to process your data depending on which functions you enable in Me.bot.<br>

<table data-full-width="true"><thead><tr><th width="172">Sub-Processor</th><th width="168">Relevant Services</th><th width="174">Coporate Location</th><th>GDPR Article 45 Mechanism for Transfer</th></tr></thead><tbody><tr><td>APIDeck.com</td><td>Google Calendar OAuth and CRM OAuth</td><td>Belgium</td><td>Standard Contractual Clauses</td></tr><tr><td>Google Firebase</td><td>Firebase Authentication</td><td>United States</td><td>Standard Contractual Clauses</td></tr><tr><td>Microsoft Azure</td><td>Cloud hosting services to host user-generated content that Me.bot collects on the Controller’s behalf, including CDN and LLM API services</td><td>United States</td><td>Standard Contractual Clauses</td></tr><tr><td>Vanta</td><td>Software to work towards GDPR &#x26; USDP compliance.</td><td>United States</td><td>Standard Contractual Clauses</td></tr><tr><td>Brevo</td><td>Software to send marketing emails to customers</td><td>France, Germany, United States, Canada, India and Austria</td><td>Standard Contractual Clauses</td></tr><tr><td>Stripe</td><td>Payment</td><td>United States</td><td>Standard Contractual Clauses</td></tr></tbody></table>


# EU and UK Data Processing Addendum (DPA)

This EU and UK Data Processing Addendum (“DPA”) supplements the Mindverse AI Master Subscription Agreement (the “Agreement”) entered into by and between the customer signing this DPA (“Customer”) and Mindverse AI Pte. (“Company”) By executing the DPA in accordance with Section 11 herein, Customer enters into this DPA on behalf of itself and, to the extent required under applicable Data Protection Laws (defined below), in the name and on behalf of its Affiliates (defined below), if any. This DPA incorporates the terms of the Agreement, and any terms not defined in this DPA shall have the meaning set forth in the Agreement.

## 1. Definitions

1.1 “Affiliate” means (i) an entity of which a party directly or indirectly owns fifty percent (50%) or more of the stock or other equity interest, (ii) an entity that owns at least fifty percent (50%) or more of the stock or other equity interest of a party, or (iii) an entity which is under common control with a party by having at least fifty percent (50%) or more of the stock or other equity interest of such entity and a party owned by the same person, but such entity shall only be deemed to be an Affiliate so long as such ownership exists.

1.2 “Authorized Sub-Processor” means a third-party who has a need to know or otherwise access Customer’s Personal Data to enable Company to perform its obligations under this DPA or the Agreement, and who is either (1) listed in Exhibit B or (2) subsequently authorized under Section 4.2 of this DPA.

1.3 “Company Account Data” means personal data that relates to Company’s relationship with Customer, including the names or contact information of individuals authorized by Customer to access Customer’s account and billing information of individuals that Customer has associated with its account. Company Account Data also includes any data Company may need to collect for the purpose of managing its relationship with Customer, identity verification, or as otherwise required by applicable laws and regulations.

1.4 “Company Usage Data” means Service usage data collected and processed by Company in connection with the provision of the Services, including without limitation data used to identify the source and destination of a communication, activity logs, and data used to optimize and maintain performance of the Services, and to investigate and prevent system abuse.

1.5 “Data Exporter” means Customer.

1.6 “Data Importer” means Company.

1.7 “Data Protection Laws” means any applicable laws and regulations in any relevant jurisdiction relating to the use or processing of Personal Data including: (i) the California Consumer Privacy Act (“CCPA”), (ii) the General Data Protection Regulation (Regulation (EU) 2016/679) (“EU GDPR”) and the EU GDPR as it forms part of the law of England and Wales by virtue of section 3 of the European Union (Withdrawal) Act 2018 (the “UK GDPR”) (together, collectively, the “GDPR”), (iii) the Swiss Federal Act on Data Protection, ; (iv) the UK Data Protection Act 2018; and (v) the Privacy and Electronic Communications (EC Directive) Regulations 2003; in each case, as updated, amended or replaced from time to time. The terms “Data Subject”, “Personal Data”, “Personal Data Breach”, “processing”, “processor,” “controller,” and “supervisory authority” shall have the meanings set forth in the GDPR.

1.8 “EU SCCs” means the standard contractual clauses approved by the European Commission in Commission Decision 2021/914 dated 4 June 2021, for transfers of personal data to countries not otherwise recognized as offering an adequate level of protection for personal data by the European Commission (as amended and updated from time to time), as modified by Section 6.2 of this DPA.

1.9 “ex-EEA Transfer” means the transfer of Personal Data, which is processed in accordance with the GDPR, from the Data Exporter to the Data Importer (or its premises) outside the European Economic Area (the “EEA”), and such transfer is not governed by an adequacy decision made by the European Commission in accordance with the relevant provisions of the GDPR.

1.10 “ex-UK Transfer” means the transfer of Personal Data covered by Chapter V of the UK GDPR, which is processed in accordance with the UK GDPR and the Data Protection Act 2018, from the Data Exporter to the Data Importer (or its premises) outside the United Kingdom (the “UK”), and such transfer is not governed by an adequacy decision made by the Secretary of State in accordance with the relevant provisions of the UK GDPR and the Data Protection Act 2018.

1.11 “Services” shall have the meaning set forth in the Agreement.

1.12 “Standard Contractual Clauses” means the EU SCCs and the UK SCCs.

1.13 “UK SCCs” means the EU SCCs, as amended by the UK Addendum.

## 2. Relationship of the Parties; Processing of Data

2.1 The parties acknowledge and agree that with regard to the processing of Personal Data, Customer may act either as a controller or processor and, except as expressly set forth in this DPA or the Agreement, Company is a processor. Customer shall, in its use of the Services, at all times process Personal Data, and provide instructions for the processing of Personal Data, in compliance with Data Protection Laws. Customer shall ensure that the processing of Personal Data in accordance with Customer’s instructions will not cause Company to be in breach of the Data Protection Laws. Customer is solely responsible for the accuracy, quality, and legality of (i) the Personal Data provided to Company by or on behalf of Customer, (ii) the means by which Customer acquired any such Personal Data, and (iii) the instructions it provides to Company regarding the processing of such Personal Data. Customer shall not provide or make available to Company any Personal Data in violation of the Agreement or otherwise inappropriate for the nature of the Services, and shall indemnify Company from all claims and losses in connection therewith.

2.2 Company shall not process Personal Data (i) for purposes other than those set forth in the Agreement and/or Exhibit A, (ii) in a manner inconsistent with the terms and conditions set forth in this DPA or any other documented instructions provided by Customer, including with regard to transfers of personal data to a third country or an international organization, unless required to do so by Supervisory Authority to which the Company is subject; in such a case, the Company shall inform the Customer of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest, or (iii) in violation of Data Protection Laws. Customer hereby instructs Company to process Personal Data in accordance with the foregoing and as part of any processing initiated by Customer in its use of the Services.

The subject matter, nature, purpose, and duration of this processing, as well as the types of Personal Data collected and categories of Data Subjects, are described in Exhibit A to this DPA.

2.3 Following completion of the Services, at Customer’s choice, Company shall return or delete Customer’s Personal Data, unless further storage of such Personal Data is required or authorized by applicable law. If return or destruction is impracticable or prohibited by law, rule or regulation, Company shall take measures to block such Personal Data from any further processing (except to the extent necessary for its continued hosting or processing required by law, rule or regulation) and shall continue to appropriately protect the Personal Data remaining in its possession, custody, or control. If Customer and Company have entered into Standard Contractual Clauses as described in Section 6 (Transfers of Personal Data), the parties agree that the certification of deletion of Personal Data that is described in Clause 8.1(d) and Clause 8.5 of the EU SCCs (as applicable) shall be provided by Company to Customer only upon Customer’s request.

2.4 CCPA. Except with respect to Company Account Data and Company Usage Data, the parties acknowledge and agree that Company is a service provider for the purposes of the CCPA (to the extent it applies) and is receiving personal information from Customer in order to provide the Services pursuant to the Agreement, which constitutes a business purpose. Company shall not sell any such personal information. Company shall not retain, use or disclose any personal information provided by Customer pursuant to the Agreement except as necessary for the specific purpose of performing the Services for Customer pursuant to the Agreement, or otherwise as set forth in the Agreement or as permitted by the CCPA. The terms “personal information,” “service provider,” “sale,” and “sell” are as defined in Section 1798.140 of the CCPA. Company certifies that it understands the restrictions of this Section 2.5.

## 3. Confidentiality

3.1 Company shall ensure that any person it authorizes to process Personal Data has agreed to protect Personal Data in accordance with Company’s confidentiality obligations in the Agreement. Customer agrees that Company may disclose Personal Data to its advisers, auditors or other third parties as reasonably required in connection with the performance of its obligations under this DPA, the Agreement, or the provision of Services to Customer.<br>

## 4. Authorized Sub-Processors

4.1 Customer acknowledges and agrees that Company may (1) engage its Affiliates as well as the Authorized Sub-Processors on the List (defined below) to access and process Personal Data in connection with the Services and (2) from time to time engage additional third parties for the purpose of providing the Services, including without limitation the processing of Personal Data. By way of this DPA, Customer provides general written authorization to Company to engage sub-processors as necessary to perform the Services.

4.2 A list of Company’s current Authorized Sub-Processors (the “List”) is available to Customer at <https://docs.mindos.com/compliance/mindos.coms-sub-processors-list>. Such List may be updated by Company from time to time. Company will provide a mechanism to subscribe to notifications (which may include but are not limited to email notifications) of new Authorized Sub-Processors and Customer, if it wishes, will subscribe to such notifications where available. If Customer does not subscribe to such notifications, Customer waives any right it may have to receive prior notice of changes to Authorized Sub-Processors. At least ten (10) days before enabling any third party other than existing Authorized Sub-Processors to access or participate in the processing of Personal Data, Company will add such third party to the List and notify subscribers, including Customer, via the aforementioned notifications. Customer may object to such an engagement by informing Company in writing within ten (10) days of receipt of the aforementioned notice by Customer, provided such objection is in writing and based on reasonable grounds relating to data protection. Customer acknowledges that certain sub-processors are essential to providing the Services and that objecting to the use of a sub-processor may prevent Company from offering the Services to Customer.

4.3 If Customer reasonably objects to an engagement in accordance with Section 4.2, and Company cannot provide a commercially reasonable alternative within a reasonable period of time, Customer may discontinue the use of the affected Service by providing written notice to Company. Discontinuation shall not relieve Customer of any fees owed to Company under the Agreement.

4.4 If Customer does not object to the engagement of a third party in accordance with Section 4.2 within ten (10) days of notice by Company, that third party will be deemed an Authorized Sub-Processor for the purposes of this DPA.

4.5 Company will enter into a written agreement with the Authorized Sub-Processor imposing on the Authorized Sub-Processor data protection obligations comparable to those imposed on Company under this DPA with respect to the protection of Personal Data. In case an Authorized Sub-Processor fails to fulfill its data protection obligations under such written agreement with Company, Company will remain liable to Customer for the performance of the Authorized Sub-Processor’s obligations under such agreement.

4.6 If Customer and Company have entered into Standard Contractual Clauses as described in Section 6 (Transfers of Personal Data), (i) the above authorizations will constitute Customer’s prior written consent to the subcontracting by Company of the processing of Personal Data if such consent is required under the Standard Contractual Clauses, and (ii) the parties agree that the copies of the agreements with Authorized Sub-Processors that must be provided by Company to Customer pursuant to Clause 9(c) of the EU SCCs may have commercial information, or information unrelated to the Standard Contractual Clauses or their equivalent, removed by the Company beforehand, and that such copies will be provided by the Company only upon request by Customer.

## 5. Security of Personal Data.

#### 5.1 Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Company shall maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing Personal Data. Exhibit C sets forth additional information about Company’s technical and organizational security measures.

### Transfers of Personal Data

#### 5.2 The parties agree that Company may transfer Personal Data processed under this DPA outside the EEA, the UK, or Switzerland as necessary to provide the Services. Customer acknowledges that Company’s primary processing operations take place in the United States, and that the transfer of Customer’s Personal Data to the United States is necessary for the provision of the Services to Customer. If Company transfers Personal Data protected under this DPA to a jurisdiction for which the European Commission has not issued an adequacy decision, Company will ensure that appropriate safeguards have been implemented for the transfer of Personal Data in accordance with Data Protection Laws.

#### 5.3 Ex-EEA Transfers. The parties agree that ex-EEA Transfers are made pursuant to the EU SCCs, which are deemed entered into (and incorporated into this DPA by this reference) and completed as follows:

5.3.1 Module One (Controller to Controller) of the EU SCCs apply when Company is processing Personal Data as a controller pursuant to Section 9 of this DPA.

5.3.2 Module Two (Controller to Processor) of the EU SCCs apply when Customer is a controller and Company is processing Personal Data for Customer as a processor pursuant to Section 2 of this DPA.

5.3.3 Module Three (Processor to Sub-Processor) of the EU SCCs apply when Customer is a processor and Company is processing Personal Data on behalf of Customer as a sub-processor.

#### 5.4 For each module, where applicable the following applies:

5.4.1 The optional docking clause in Clause 7 does not apply.

5.4.2 In Clause 9, Option 2 (general written authorization) applies, and the minimum time period for prior notice of sub-processor changes shall be as set forth in Section 4.2 of this DPA;

5.4.3 In Clause 11, the optional language does not apply;

5.4.4 All square brackets in Clause 13 are hereby removed;

5.4.5 In Clause 17 (Option 1), the EU SCCs will be governed by Ireland law.

5.4.6 In Clause 18(b), disputes will be resolved before the courts of Ireland;

5.4.7 Exhibit B to this DPA contains the information required in Annex I and Annex III of the EU SCCs;

5.4.8 Exhibit C to this DPA contains the information required in Annex II of the EU SCCs; and

5.4.9 By entering into this DPA, the parties are deemed to have signed the EU SCCs incorporated herein, including their Annexes.

#### 5.5 Ex-UK Transfers. The parties agree that ex-UK Transfers are made pursuant to the UK SCCs, which are deemed entered into and incorporated into this DPA by reference, and amended and completed in accordance with the UK Addendum, which is incorporated herein as Exhibit D of this DPA. <a href="#heading-h.2et92p0" id="heading-h.2et92p0"></a>

#### 5.6 Transfers from Switzerland. The parties agree that transfers from Switzerland are made pursuant to the EU SCCs with the following modifications:

5.6.1 The terms “General Data Protection Regulation” or “Regulation (EU) 2016/679” as utilized in the EU SCCs shall be interpreted to include the Federal Act on Data Protection of 19 June 1992 (the “FADP,” and as revised as of 25 September 2020, the “Revised FADP”) with respect to data transfers subject to the FADP.

5.6.2 The terms of the EU SCCs shall be interpreted to protect the data of legal entities until the effective date of the Revised FADP.

5.6.3 Clause 13 of the EU SCCs is modified to provide that the Federal Data Protection and Information Commissioner (“FDPIC”) of Switzerland shall have authority over data transfers governed by the FADP and the appropriate EU supervisory authority shall have authority over data transfers governed by the GDPR. Subject to the foregoing, all other requirements of Section 13 shall be observed.

5.6.4 The term “EU Member State” as utilized in the EU SCCs shall not be interpreted in such a way as to exclude Data Subjects in Switzerland from exercising their rights in their place of habitual residence in accordance with Clause 18(c) of the EU SCCs.

#### 5.7 Supplementary Measures. In respect of any ex-EEA Transfer or ex-UK Transfer, the following supplementary measures shall apply:

5.7.1 As of the date of this DPA, the Data Importer has not received any formal legal requests from any government intelligence or security service/agencies in the country to which the Personal Data is being exported, for access to (or for copies of) Customer’s Personal Data (“Government Agency Requests”)**;**

5.7.2 If, after the date of this DPA, the Data Importer receives any Government Agency Requests, Company shall attempt to redirect the law enforcement or government agency to request that data directly from Customer. As part of this effort, Company may provide Customer’s basic contact information to the government agency. If compelled to disclose Customer’s Personal Data to a law enforcement or government agency, Company shall give Customer reasonable notice of the demand and cooperate to allow Customer to seek a protective order or other appropriate remedy unless Company is legally prohibited from doing so. Company shall not voluntarily disclose Personal Data to any law enforcement or government agency. Data Exporter and Data Importer shall (as soon as reasonably practicable) discuss and determine whether all or any transfers of Personal Data pursuant to this DPA should be suspended in the light of the such Government Agency Requests; and

5.7.3 The Data Exporter and Data Importer will meet as needed to consider whether:

i) the protection afforded by the laws of the country of the Data Importer to data subjects whose Personal Data is being transferred is sufficient to provide broadly equivalent protection to that afforded in the EEA or the UK, whichever the case may be;

ii) additional measures are reasonably necessary to enable the transfer to be compliant with the Data Protection Laws; and

iii) it is still appropriate for Personal Data to be transferred to the relevant Data Importer, taking into account all relevant information available to the parties, together with guidance provided by the supervisory authorities.

5.7.4 If Data Protection Laws require the Data Exporter to execute the Standard Contractual Clauses applicable to a particular transfer of Personal Data to a Data Importer as a separate agreement, the Data Importer shall, on request of the Data Exporter, promptly execute such Standard Contractual Clauses incorporating such amendments as may reasonably be required by the Data Exporter to reflect the applicable appendices and annexes, the details of the transfer and the requirements of the relevant Data Protection Laws.

5.7.5 If either (i) any of the means of legitimizing transfers of Personal Data outside of the EEA or UK set forth in this DPA cease to be valid or (ii) any supervisory authority requires transfers of Personal Data pursuant to those means to be suspended, then Data Importer may by notice to the Data Exporter, with effect from the date set out in such notice, amend or put in place alternative arrangements in respect of such transfers, as required by Data Protection Laws.

### Rights of Data Subjects

#### 5.8 Company shall, to the extent permitted by law, notify Customer upon receipt of a request by a Data Subject to exercise the Data Subject’s right of: access, rectification, erasure, data portability, restriction or cessation of processing, withdrawal of consent to processing, and/or objection to being subject to processing that constitutes automated decision-making (such requests individually and collectively “Data Subject Request(s)”). If Company receives a Data Subject Request in relation to Customer’s data, Company will advise the Data Subject to submit their request to Customer and Customer will be responsible for responding to such request, including, where necessary, by using the functionality of the Services. Customer is solely responsible for ensuring that Data Subject Requests for erasure, restriction or cessation of processing, or withdrawal of consent to processing of any Personal Data are communicated to Company, and, if applicable, for ensuring that a record of consent to processing is maintained with respect to each Data Subject.

#### 5.9 Company shall, at the request of the Customer, and taking into account the nature of the processing applicable to any Data Subject Request, apply appropriate technical and organizational measures to assist Customer in complying with Customer’s obligation to respond to such Data Subject Request and/or in demonstrating such compliance, where possible, *provided that* (i) Customer is itself unable to respond without Company’s assistance and (ii) Company is able to do so in accordance with all applicable laws, rules, and regulations. Customer shall be responsible to the extent legally permitted for any costs and expenses arising from any such assistance by Company.

## 6. Actions and Access Requests; Audits

#### 6.1 Company shall, taking into account the nature of the processing and the information available to Company, provide Customer with reasonable cooperation and assistance where necessary for Customer to comply with its obligations under the GDPR to conduct a data protection impact assessment and/or to demonstrate such compliance, *provided that* Customer does not otherwise have access to the relevant information. Customer shall be responsible to the extent legally permitted for any costs and expenses arising from any such assistance by Company.

#### 6.2 Company shall, taking into account the nature of the processing and the information available to Company, provide Customer with reasonable cooperation and assistance with respect to Customer’s cooperation and/or prior consultation with any Supervisory Authority, where necessary and where required by the GDPR. Customer shall be responsible to the extent legally permitted for any costs and expenses arising from any such assistance by Company.

#### 6.3 Company shall maintain records sufficient to demonstrate its compliance with its obligations under this DPA, and retain such records for a period of three (3) years after the termination of the Agreement. Customer shall, with reasonable notice to Company, have the right to review, audit and copy such records at Company’s offices during regular business hours.

#### 6.4 Upon Customer’s written request at reasonable intervals, and subject to reasonable confidentiality controls, Company shall, either (i) make available for Customer’s review copies of certifications or reports demonstrating Company’s compliance with prevailing data security standards applicable to the processing of Customer’s Personal Data, or (ii) if the provision of reports or certifications pursuant to (i) is not reasonably sufficient under Data Protection Laws, allow Customer’s independent third party representative to conduct an audit or inspection of Company’s data security infrastructure and procedures that is sufficient to demonstrate Company’s compliance with its obligations under Data Protection Laws, provided that (a) Customer provides reasonable prior written notice of any such request for an audit and such inspection shall not be unreasonably disruptive to Company’s business; (b) such audit shall only be performed during business hours and occur no more than once per calendar year; and (c) such audit shall be restricted to data relevant to Customer. Customer shall be responsible for the costs of any such audits or inspections, including without limitation a reimbursement to Company for any time expended for on-site audits. If Customer and Company have entered into Standard Contractual Clauses as described in Section 6 (Transfers of Personal Data), the parties agree that the audits described in Clause 8.9 of the EU SCCs shall be carried out in accordance with this Section 8.4.

#### 6.5 Company shall immediately notify Customer if an instruction, in the Company’s opinion, infringes the Data Protection Laws or Supervisory Authority.

#### 6.6 In the event of a Personal Data Breach, Company shall, without undue delay, inform Customer of the Personal Data Breach and take such steps as Company in its sole discretion deems necessary and reasonable to remediate such violation (to the extent that remediation is within Company’s reasonable control).

#### 6.7 In the event of a Personal Data Breach, Company shall, taking into account the nature of the processing and the information available to Company, provide Customer with reasonable cooperation and assistance necessary for Customer to comply with its obligations under the GDPR with respect to notifying (i) the relevant Supervisory Authority and (ii) Data Subjects affected by such Personal Data Breach without undue delay.

#### 6.8 The obligations described in Sections 8.6 and 8.7 shall not apply in the event that a Personal Data Breach results from the actions or omissions of Customer. Company’s obligation to report or respond to a Personal Data Breach under Sections 8.6 and 8.7 will not be construed as an acknowledgement by Company of any fault or liability with respect to the Personal Data Breach.

## 7. Company’s Role as a Controller.&#x20;

The parties acknowledge and agree that with respect to Company Account Data and Company Usage Data, Company is an independent controller, not a joint controller with Customer. Company will process Company Account Data and Company Usage Data as a controller (i) to manage the relationship with Customer; (ii) to carry out Company’s core business operations, such as accounting, audits, tax preparation and filing and compliance purposes; (iii) to monitor, investigate, prevent and detect fraud, security incidents and other misuse of the Services, and to prevent harm to Customer; (iv) for identity verification purposes; (v) to comply with legal or regulatory obligations applicable to the processing and retention of Personal Data to which Company is subject; and (vi) as otherwise permitted under Data Protection Laws and in accordance with this DPA and the Agreement. Company may also process Company Usage Data as a controller to provide, optimize, and maintain the Services, to the extent permitted by Data Protection Laws. Any processing by the Company as a controller shall be in accordance with the Company’s privacy policy set forth at <https://docs.mindos.com/compliance/privacy-policy>.

## 8. Conflict

In the event of any conflict or inconsistency among the following documents, the order of precedence will be: (1) the applicable terms in the Standard Contractual Clauses; (2) the terms of this DPA; (3) the Agreement; and (4) the Company’s privacy policy. Any claims brought in connection with this DPA will be subject to the terms and conditions, including, but not limited to, the exclusions and limitations set forth in the Agreement.

## 9. Execution of this DPA

Company has pre-signed this DPA, in the signature block below and in each of the main body, and Exhibit B (as the “data importer”). To complete this DPA, Customer must: (i) complete the information requested in the signature block below and sign there, (ii) complete the information requested of the “data exporter” on Exhibits B, and (iii) send the completed and signed Addendum to Company by email to <compliance@mindverse.ai>. Upon receipt of the validly completed Addendum by Company at this email address, this DPA will become legally binding.

<table data-header-hidden><thead><tr><th width="373"></th><th></th></tr></thead><tbody><tr><td><strong>Customer</strong></td><td><strong>Mindverse AI Pte.</strong></td></tr><tr><td><p>Signature:</p><p>Customer Legal Name:</p></td><td>Signature: <img src="/files/MreDFO7iWAeHbSCohVUN" alt="" data-size="line"></td></tr><tr><td>Print Name:</td><td>Print Name: Hui Shu</td></tr><tr><td>Title:</td><td>Title: Data Protection Officer</td></tr><tr><td>Date:</td><td>Date: 2023/08/03</td></tr></tbody></table>

## **Exhibit A**

**Details of Processing**

**Nature and Purpose of Processing:** Company will process Customer’s Personal Data as necessary to provide the Services under the Agreement, for the purposes specified in the Agreement and this DPA, and in accordance with Customer’s instructions as set forth in this DPA. The nature of processing includes, without limitation:

* Receiving data, including collection, accessing, retrieval, recording, and data entry
* Protecting data, including restricting, encrypting, and security testing
* Holding data, including storage, organization, and structuring
* Erasing data, including destruction and deletion
* Analyzing data, including product usage assessment
* Sharing data, including disclosure to subprocessors as permitted in this DPA

**Duration of Processing:** Company will process Customer’s Personal Data as long as required (i) to provide the Services to Customer under the Agreement; (ii) for Company’s legitimate business needs; or (iii) by applicable law or regulation. Company Account Data and Company Usage Data will be processed and stored as set forth in Company’s privacy policy.

**Categories of Data Subjects:** Customer’s employees, consultants, contractors, and/or agents.

**Categories of Personal Data:** Company processes Personal Data contained in Company Account Data, Company Usage Data, and any Personal Data provided by Customer (including any Personal Data Customer collects from its end users and processes through its use of the Services) or collected by Company in order to provide the Services or as otherwise set forth in the Agreement or this DPA. Categories of Personal Data include name, email, job title, username, Company device identifiers (e.g. serial number), IP address for company device, installed applications for company device, background check verification records (at discretion of Controller), security training records.

**Sensitive Data or Special Categories of Data:** Customers are prohibited from providing sensitive personal data or special categories of data to Company, including without limitation, any data which discloses the criminal histor&#x79;***.***

## **Exhibit B**

The following includes the information required by Annex I and Annex III of the EU SCCs, and Table 1, Annex 1A, and Annex 1B of the UK Addendum.

1. **The Parties**

**Data exporter(s):**

Name:

Trading Name (if different):

Address: ;

Official Registration Number (if any) (company number or similar identifier):

Contact person’s name, position and contact details: , ,

Activities relevant to the data transferred under these Clauses: As described in Section 2 of the DPA.

Signature and date:

Role (controller/processor): Controller

**Data importer(s):**

Name: Mindverse AI Pte.

Trading Name (if different): Mindverse

Address and contact information:

PAYA LEBAR SQUARE, 60 PAYA LEBAR ROAD, #12-03, Postal 409051, Singapore

<compliance@mindverse.ai>

Official Registration Number (if any) (company number or similar identifier): N/A

Activities relevant to the data transferred under these Clauses: ... As described in Section 2 of the DPA.

Signature and date:

Role (controller/processor): As described in Section 2 of the DPA.

2. **Description of the Transfer**

| **Data Subjects**                                                                   | As described in Exhibit A of the DPA                                                                                               |
| ----------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| **Categories of Personal Data**                                                     | As described in Exhibit A of the DPA                                                                                               |
| **Special Category Personal Data (if applicable)**                                  | As described in Exhibit A of the DPA                                                                                               |
| **Nature of the Processing**                                                        | As described in Exhibit A of the DPA                                                                                               |
| **Purposes of Processing**                                                          | As described in Exhibit A of the DPA                                                                                               |
| **Duration of Processing and Retention (or the criteria to determine such period)** | As described in Exhibit A of the DPA                                                                                               |
| **Frequency of the transfer**                                                       | As necessary to provide perform all obligations and rights with respect to Personal Data as provided in the Agreement or DPA       |
| **Recipients of Personal Data Transferred to the Data Importer**                    | Company will maintain a list of Authorized Sub-Processors at: <https://docs.mindos.com/compliance/mindos.coms-sub-processors-list> |

3. **Competent Supervisory Authority**

The supervisory authority shall be the supervisory authority of the Data Exporter, as determined in accordance with Clause 13 of the EU SCCs. The supervisory authority for the purposes of the UK Addendum shall be the UK Information Commissioner’s Officer.

## **Exhibit C**

**Description of the Technical and Organisational Security Measures implemented by the Data Importer**

The following includes the information required by Annex II of the EU SCCs and Annex II of the UK Addendum.

| **Technical and Organizational Security Measure**                                                                                                                      | **Details**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ---------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Measures of pseudonymisation and encryption of personal data                                                                                                           | Company has deployed secure methods and protocols for transmission of confidential or sensitive information over public networks. Databases housing sensitive customer data are encrypted at rest. Company uses only recommended secure cipher suites and protocols to encrypt all traffic in transit and Customer Data is securely encrypted with strong ciphers and configurations when at rest.                                                                                                                                                                                                                                                         |
| Measures for ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services                                               | Company’s customer agreements contain strict confidentiality obligations. Additionally, Company requires every downstream Subprocessor to sign confidentiality provisions that are substantially similar to those contained in Company’s customer agreements.                                                                                                                                                                                                                                                                                                                                                                                              |
| Measures for ensuring the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident          | <p>Daily, weekly and monthly backups of production datastores are taken.<br></p><p>Backups are periodically tested in accordance with information security and data management policies.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Processes for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing | <p>Company has utilized automatic vulnerability scanners for security flaws.</p><p>Company employs security review process for all product features.</p>                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Measures for user identification and authorization                                                                                                                     | Company uses secure access protocols and processes and follows industry best-practices for authentication, including Multifactor Authentication and Single Sign On (SSO). All production access requires the use of two-factor authentication, and network infrastructure is securely configured to vendor and industry best practices to block all unnecessary ports, services, and unauthorized network traffic.                                                                                                                                                                                                                                         |
| Measures for the protection of data during transmission                                                                                                                | Company has deployed secure methods and protocols for transmission of confidential or sensitive information over public networks. Company uses only recommended secure cipher suites and protocols to encrypt all traffic in transit (i.e. TLS 1.2)                                                                                                                                                                                                                                                                                                                                                                                                        |
| Measures for the protection of data during storage                                                                                                                     | Encryption-at-rest is automated using Micorsoft Azure’s transparent disk encryption, which uses industry standard AES-256 encryption to secure all volume (disk) data. All keys are fully managed by Azure.                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Measures for ensuring physical security of locations at which personal data are processed                                                                              | All Company processing occurs in physical data centers that are managed by Azure.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Measures for ensuring events logging                                                                                                                                   | Company monitors access to applications, tools, and resources that process or store Customer Data, including cloud services. Monitoring of security logs is managed by the security and engineering teams. Log activities are investigated when necessary and escalated appropriately.                                                                                                                                                                                                                                                                                                                                                                     |
| Measures for ensuring system configuration, including default configuration                                                                                            | Company adheres to a change management process to administer changes to the production environment for the Services, including changes to its underlying software, applications, and systems. All production changes are automated through CI/CD tools to ensure consistent configurations.                                                                                                                                                                                                                                                                                                                                                                |
| Measures for internal IT and IT security governance and management                                                                                                     | Company undergoes periodic processes required by Vanta Inc’s security program which includes administrative, organizational, technical, and physical safeguards reasonably designed to protect the Services and confidentiality, integrity, and availability of Customer Data.                                                                                                                                                                                                                                                                                                                                                                             |
| Measures for certification/assurance of processes and products                                                                                                         | Company undergoes periodic processes required by Vanta Inc’s security program which includes automatic tests for compliance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Measures for ensuring data minimisation                                                                                                                                | Company’s Customers unilaterally determine what data they route through the Services. As such, Company operates on a shared responsibility model. Company gives Customers control over exactly what data enters the platform. Additionally, Company has built in self-service functionality to the Services that allows Customers to delete and suppress data at their discretion.                                                                                                                                                                                                                                                                         |
| Measures for ensuring data quality                                                                                                                                     | <p>Company has a multi-tiered approach for ensuring data quality. These measures include: (i) unit testing to ensure quality of logic used to process API calls, (ii) database schema validation rules which execute against data before it is saved to our database. Company applies these measures across the board, both to ensure the quality of any Usage Data that Company collects and to ensure that the Company Platform is operating within expected parameters.</p><p>Company ensures that data quality is maintained from the time a Customer sends Customer Data into the Services and until that Customer Data is presented or exported.</p> |
| Measures for ensuring limited data retention                                                                                                                           | Customers unilaterally determine what data they route through the Services. As such, Company operates on a shared responsibility model. If a Customer is unable to delete Personal Data via the self-services functionality of the Services, then the Company deletes such Personal Data upon the Customer's written request, within the timeframe specified in this DPA and in accordance with Applicable Data Protection Law. All Personal Data is deleted from the Services following service termination.                                                                                                                                              |
| Measures for ensuring accountability                                                                                                                                   | Company has adopted measures for ensuring accountability, such as implementing data protection and information security policies across the business, recording and reporting Personal Data Breaches, and formally assigning roles and responsibilities for information security and data privacy functions. Additionally, the Company conducts regular third-party audits to ensure compliance with our privacy and security standards.                                                                                                                                                                                                                   |
| Measures for allowing data portability and ensuring erasure                                                                                                            | <p>Personal Data submitted to the Services by Customer may be deleted by the Customer or at the Customer’s request.</p><p>Personal Data is incidental to the Company’s Services. Based on Privacy by Design and Data Minimization principles, Company severely limits the instances of Personal Data collection and processing within the Services. Most use cases for porting Personal Data from Company are not applicable. However, Company will respond to all requests for data porting in order to address Customer needs.</p>                                                                                                                       |
| Technical and organizational measures of sub-processors                                                                                                                | The Company enters into Data Processing Agreements with its Authorized Sub-Processors with data protection obligations substantially similar to those contained in this DPA.                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |

## **Exhibit D**

**UK Addendum**

**International Data Transfer Addendum to the EU Commission Standard Contractual Clauses**

#### **Part 1: Tables**

Table 1: Parties

| **Start Date**       | This UK Addendum shall have the same effective date as the DPA |                             |
| -------------------- | -------------------------------------------------------------- | --------------------------- |
| **The Parties**      | Exporter                                                       | Importer                    |
| **Parties’ Details** | Customer                                                       | Company                     |
| **Key Contact**      | *See* Exhibit B of this DPA                                    | *See* Exhibit B of this DPA |

Table 2: Selected SCCs, Modules and Selected Clauses

| EU SCCs | The Version of the Approved EU SCCs which this UK Addendum is appended to as defined in the DPA and completed by Section 6.2 and 6.3 of the DPA. |
| ------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |

Table 3: Appendix Information

“Appendix Information” means the information which must be provided for the selected modules as set out in the Appendix of the Approved EU SCCs (other than the Parties), and which for this UK Addendum is set out in:

|                                                                                                                                              |                                    |
| -------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------- |
| Annex 1A: List of Parties                                                                                                                    | As per Table 1 above               |
| <h4>Annex 2B: Description of Transfer</h4>                                                                                                   | *See Exhibit B of this DPA*        |
| <h4>Annex II: Technical and organisational measures including technical and organisational measures to ensure the security of the data:</h4> | <h4>See Exhibit C of this DPA</h4> |
| <h4>Annex III: List of Sub processors (Modules 2 and 3 only):</h4>                                                                           | <h4>See Exhibit B of this DPA</h4> |

**Table 4: Ending this UK Addendum when the Approved UK Addendum Changes**

#### **\[SELECT OPTION] \[*****Note: This provision permits the selected party (if any) to terminate the UK Addendum if the ICO changes the approved UK Addendum which directly results in a substantial, disproportionate, and demonstrable increase in (a) its direct costs of performing its obligations under the UK Addendum or (b) its risk under the UK Addendum.]***

| Ending this UK Addendum when the Approved UK Addendum changes | <p>x Importer</p><p>x Exporter</p><p>☐ Neither Party</p> |
| ------------------------------------------------------------- | -------------------------------------------------------- |

#### **Entering into this UK Addendum:**

* Each party agrees to be bound by the terms and conditions set out in this UK Addendum, in exchange for the other party also agreeing to be bound by this UK Addendum.
* Although Annex 1A and Clause 7 of the Approved EU SCCs require signature by the Parties, for the purpose of making ex-UK Transfers, the Parties may enter into this UK Addendum in any way that makes them legally binding on the Parties and allows data subjects to enforce their rights as set out in this UK Addendum. Entering into this UK Addendum will have the same effect as signing the Approved EU SCCs and any part of the Approved EU SCCs.

#### **Interpretation of this UK Addendum**

* Where this UK Addendum uses terms that are defined in the Approved EU SCCs those terms shall have the same meaning as in the Approved EU SCCs. In addition, the following terms have the following meanings:

| UK Addendum             | means this International Data Transfer Addendum incorporating the EU SCCs, attached to the DPA as Exhibit D.                                                                                                                                                                                                                            |
| ----------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| EU SCCs                 | means the version(s) of the Approved EU SCCs which this UK Addendum is appended to, as set out in Table 2, including the Appendix Information                                                                                                                                                                                           |
| Appendix Information    | shall be as set out in Table 3                                                                                                                                                                                                                                                                                                          |
| Appropriate Safeguards  | means the standard of protection over the personal data and of data subjects’ rights, which is required by UK Data Protection Laws when you are making an ex-UK Transfer relying on standard data protection clauses under Article 46(2)(d) UK GDPR.                                                                                    |
| Approved UK Addendum    | means the template Addendum issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022, as may be revised under Section ‎18 of the UK Addendum.                                                                                                                           |
| Approved EU SCCs        | means the standard contractual clauses approved by the European Commission in Commission Decision 2021/914 dated 4 June 2021, for transfers of personal data to countries not otherwise recognized as offering an adequate level of protection for personal data by the European Commission (as amended and updated from time to time). |
| ICO                     | means the Information Commissioner of the United Kingdom.                                                                                                                                                                                                                                                                               |
| ex-UK Transfer          | shall have the same definition as set forth in the DPA .                                                                                                                                                                                                                                                                                |
| UK                      | means the United Kingdom of Great Britain and Northern Ireland                                                                                                                                                                                                                                                                          |
| UK Data Protection Laws | means all laws relating to data protection, the processing of personal data, privacy and/or electronic communications in force from time to time in the UK, including the UK GDPR and the Data Protection Act 2018.                                                                                                                     |
| UK GDPR                 | shall have the definition set forth in the DPA.                                                                                                                                                                                                                                                                                         |

* The UK Addendum must always be interpreted in a manner that is consistent with UK Data Protection Laws and so that it fulfills the Parties’ obligation to provide the Appropriate Safeguards.
* If the provisions included in the UK Addendum amend the Approved EU SCCs in any way which is not permitted under the Approved EU SCCs or the Approved UK Addendum, such amendment(s) will not be incorporated in the UK Addendum and the equivalent provision of the Approved EU SCCs will take their place.
* If there is any inconsistency or conflict between UK Data Protection Laws and the UK Addendum, UK Data Protection Laws will apply.
* If the meaning of the UK Addendum is unclear or there is more than one meaning, the meaning which most closely aligns with UK Data Protection Laws applies.
* Any references to legislation (or specific provisions of legislation) means that legislation (or specific provision) as it may change over time. This includes where that legislation (or specific provision) has been consolidated, re-enacted and/or replaced after the UK Addendum has been entered into.

#### **Hierarchy**

* Although Clause 5 of the Approved EU SCCs sets out that the Approved EU SCCs prevail over all related agreements between the parties, the parties agree that, for ex-UK Transfers, the hierarchy in Section 10 below will prevail.
* Where there is any inconsistency or conflict between the Approved UK Addendum and the EU SCCs (as applicable), the Approved UK Addendum overrides the EU SCCs, except where (and in so far as) the inconsistent or conflicting terms of the EU SCCs provides greater protection for data subjects, in which case those terms will override the Approved UK Addendum.
* Where this UK Addendum incorporates EU SCCs which have been entered into to protect ex-EU Transfers subject to the GDPR, then the parties acknowledge that nothing in the UK Addendum impacts those EU SCCs.

#### **Incorporation and Changes to the EU SCCs:** <a href="#heading-h.2s8eyo1" id="heading-h.2s8eyo1"></a>

* This UK Addendum incorporates the EU SCCs which are amended to the extent necessary so that:

1. together they operate for data transfers made by the data exporter to the data importer, to the extent that UK Data Protection Laws apply to the data exporter’s processing when making that data transfer, and they provide Appropriate Safeguards for those data transfers;
2. Sections 9 to 11 above override Clause 5 (Hierarchy) of the EU SCCs; and
3. the UK Addendum (including the EU SCCs incorporated into it) is (1) governed by the laws of England and Wales and (2) any dispute arising from it is resolved by the courts of England and Wales.

* Unless the parties have agreed alternative amendments which meet the requirements of Section 12 of this UK Addendum, the provisions of Section 15 of this UK Addendum will apply.

**No amendments to the Approved EU SCCs other than to meet the requirements of Section 12 of this UK Addendum may be made.**

**The following amendments to the EU SCCs (for the purpose of Section 12 of this UK Addendum) are made:**

1. References to the “Clauses” means this UK Addendum, incorporating the EU SCCs;
2. In Clause 2, delete the words: “and, with respect to data transfers from controllers to processors and/or processors to processors, standard contractual clauses pursuant to Article 28(7) of Regulation (EU) 2016/679”,
3. Clause 6 (Description of the transfer(s)) is replaced with: “The details of the transfers(s) and in particular the categories of personal data that are transferred and the purpose(s) for which they are transferred) are those specified in Annex I.B where UK Data Protection Laws apply to the data exporter’s processing when making that transfer.”;
4. Clause 8.7(i) of Module 1 is replaced with: “it is to a country benefitting from adequacy regulations pursuant to Section 17A of the UK GDPR that covers the onward transfer”;
5. Clause 8.8(i) of Modules 2 and 3 is replaced with: “the onward transfer is to a country benefitting from adequacy regulations pursuant to Section 17A of the UK GDPR that covers the onward transfer;”
6. References to “Regulation (EU) 2016/679”, “Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation)” and “that Regulation” are all replaced by “UK Data Protection Laws”. References to specific Article(s) of “Regulation (EU) 2016/679” are replaced with the equivalent Article or Section of UK Data Protection Laws;
7. References to Regulation (EU) 2018/1725 are removed;
8. References to the “European Union”, “Union”, “EU”, “EU Member State”, “Member State” and “EU or Member State” are all replaced with the “UK”;
9. The reference to “Clause 12(c)(i)” at Clause 10(b)(i) of Module one, is replaced with “Clause 11(c)(i)”;
10. Clause 13(a) and Part C of Annex I are not used;
11. The “competent supervisory authority” and “supervisory authority” are both replaced with the “Information Commissioner”;
12. In Clause 16(e), subsection (i) is replaced with: “the Secretary of State makes regulations pursuant to Section 17A of the Data Protection Act 2018 that cover the transfer of personal data to which these clauses apply;”;
13. Clause 17 is replaced with: “These Clauses are governed by the laws of England and Wales”;
14. Clause 18 is replaced with: “Any dispute arising from these Clauses shall be resolved by the courts of England and Wales.” A data subject may also bring legal proceedings against the data exporter and/or data importer before the courts of any country in the UK. The parties agree to submit themselves to the jurisdiction of such courts.”; and
15. The footnotes to the Approved EU SCCs do not form part of the UK Addendum, except for footnotes 8, 9, 10 and 11.

#### **Amendments to the UK Addendum** <a href="#heading-h.lnxbz9" id="heading-h.lnxbz9"></a>

**The parties may agree to change Clauses 17 and/or 18 of the EU SCCs to refer to the laws and/or courts of Scotland or Northern Ireland.**

**If the parties wish to change the format of the information included in Part 1: Tables of the Approved UK Addendum, they may do so by agreeing to the change in writing, provided that the change does not reduce the Appropriate Safeguards.**

**From time to time, the ICO may issue a revised Approved UK Addendum which:**

1. makes reasonable and proportionate changes to the Approved UK Addendum, including correcting errors in the Approved UK Addendum; and/or
2. reflects changes to UK Data Protection Laws;

The revised Approved UK Addendum will specify the start date from which the changes to the Approved UK Addendum are effective and whether the parties need to review this UK Addendum including the Appendix Information. This UK Addendum is automatically amended as set out in the revised Approved UK Addendum from the start date specified.

**If the ICO issues a revised Approved UK Addendum under Section 18 of this UK Addendum, if a party will as a direct result of the changes in the Approved UK Addendum have a substantial, disproportionate and demonstrable increase in:**

1. its direct costs of performing its obligations under the UK Addendum; and/or
2. its risk under the UK Addendum,&#x20;
   1. and in either case it has first taken reasonable steps to reduce those costs or risks so that it is not substantial and disproportionate, then that party may end this UK Addendum at the end of a reasonable notice period, by providing written notice for that period to the other party before the start date of the revised Approved UK Addendum.

The parties do not need the consent of any third party to make changes to this UK Addendum, but any changes must be made in accordance with its terms.


